
Elio Ayala
Service Advisor
Mercedes-Benz of Silver Spring
3301 Briggs Chaney Rd.
Silver Spring, MD 20904
65 Reviews
Write a Review65 Reviews of Elio Ayala
September 12, 2025
I bought my second car from this dealership recently; Celestine Lovence was the one I dealt with for my first car as well as my second car. He is very knowledgeable, personable and a very pleasant person Celestine Lovence was the one I dealt with for my first car as well as my second car. He is very knowledgeable, personable and a very pleasant person to deal with; I’m very happy with the car I purchased. Renne Malcom has been very helpful to me in learning about all the new upgrades in my new car. She is very knowledgeable, very pleasant and very helpful, I have seen her twice since I bought my car recently and the support she has provided has been excellent. Congratulations to Mercedes Benz for employing outstanding individuals. More
Other Employees Tagged: Celestine Lovence, Renee Malcolm
August 26, 2025
The service team is top notch especially, my service advisor Elio. Their approach to car service diagnostics, which includes pictures and videos, are outstanding! advisor Elio. Their approach to car service diagnostics, which includes pictures and videos, are outstanding! More
September 27, 2024
Excellent service and top quality wrk. Kept me advised of progress. Price was acceptable for work done Kept me advised of progress. Price was acceptable for work done More
Other Employees Tagged: Darrell Fenton, Juan Easley, Robert Marr, Greg Andre, Scot Shumway, Scott McLaughlin , Juan Ayala, Jonas Hernandez, Steve Wyatt
September 03, 2024
Excellent Service. Excellent Human Beings especially my Service Agent, Elio Ayala. I will recommend him any day for any one. His personal respect for customers is beyon Excellent Human Beings especially my Service Agent, Elio Ayala. I will recommend him any day for any one. His personal respect for customers is beyond belief. How he will approach you and accord you the courtesy and explain things are beyond my comprehension. He is an absolute perfection of a Customer Service Agent. More
March 26, 2024
Wonderful customer service Elio answered all my questions and exceeded my expectations! I’m truly happy with my service! and exceeded my expectations! I’m truly happy with my service! More
Other Employees Tagged: James McDonald
