Elenita Talusan | Page 11

The service I received from Elenita at Rockville Mercedes was superb!!! The transaction was done all online she contacted be via phone just to keep me updated with any questions or concerns and quickly follo was superb!!! The transaction was done all online she contacted be via phone just to keep me updated with any questions or concerns and quickly followed up with an email to confirm everything. The process was just easy and simple. After Elenita processed everything she followed up with me with the delivery date and I also received a text message with the pickup location and time !!!! what else can you ask for. Justin from Rockville MB handled the delivery and he was amazing... I was in and out in about 25mins with my new car !! He was extremely pleasant and welcoming and was just a delight!!! This was my first experience buying a car online and I will totally do it again with Rockville MB ... I never once felt like I was being pushed, everything was laid out online with all the numbers and when finally signing for my car on delivery day everything matched!!! You get what you were promised right from the beginning and the customer service was there too !! I totally recommend this place and especially the team members who handled my transaction!!! Thanks again !!! I love my new MERCEDES!!! More

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Very friendly and nice to do business with. I highly recommend doing business with them. Love my new car and recommend to visit them. Great service recommend doing business with them. Love my new car and recommend to visit them. Great service More

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This is my favorite Benz dealership to go to for my services and for purchases. Elenita was such an amazing help and went out of her way to make sure I was satisfied with my selection. I’ve never felt services and for purchases. Elenita was such an amazing help and went out of her way to make sure I was satisfied with my selection. I’ve never felt more welcomed and Comforted at any dealership. Elenita was very professional and made me feel like I was such an important customer. I would highly recommend her and this dealership! More

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Elenita was very helpful with my cpo e300, easy transaction I was in and out of the dealership in less than 2 she also followed up with me to see how I was enjoying my new car 5star transaction I was in and out of the dealership in less than 2 she also followed up with me to see how I was enjoying my new car 5star More

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Our overall experience with returning and signing of a new lease was extremely professional, limited wait time, hassle free, an overall pleasant experience thanks to Elenita! new lease was extremely professional, limited wait time, hassle free, an overall pleasant experience thanks to Elenita! More

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My Salesperson Elenita Talusan was fantastic she could not been better with my wife picking out her new car very knowledgeable on the different models All the Help from everyone Sales Manager Cary Weinste not been better with my wife picking out her new car very knowledgeable on the different models All the Help from everyone Sales Manager Cary Weinstein to the delivery at the service center with Andrew Silbert First class operation More

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Easiest car buying process. I had an amazing experience with Elenita Talusan, she was honest, helpful and made the process very smooth. I would definitely come back to this dealership and sales representat with Elenita Talusan, she was honest, helpful and made the process very smooth. I would definitely come back to this dealership and sales representative. More

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Elenita is a true professional! She personalized my experience and made me feel valued and important. She was very attentive throughout the process and continued to be hands on even after closing the d experience and made me feel valued and important. She was very attentive throughout the process and continued to be hands on even after closing the deal! I have been telling everyone I know about what a great customer experience this was! More

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Elenita I’ve known for five years now did above and beyond her expertise in assisting me and getting a previously owned Mercedes again and helping me trade in my two prior Mercedes. Her compassion & u beyond her expertise in assisting me and getting a previously owned Mercedes again and helping me trade in my two prior Mercedes. Her compassion & understanding what I wanted was beyond what I thought would happen. She is a caring person beyond the sales person! More

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Elenita was very professional in helping us with our purchase of the E300. She was very friendly and has a good sense of humor. She was also very responsive to my concern with the car, the next day af purchase of the E300. She was very friendly and has a good sense of humor. She was also very responsive to my concern with the car, the next day after my purchase and promptly arranged an appointment with Service for me. More

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