Eleanor DuPaul
Eleanor DuPaul at Executive Volkswagen

Eleanor DuPaul

Certified Sales & Leasing Consultant

Executive Volkswagen

444 State Street (Route 5)
North Haven, CT 06473

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4.9
86 Reviews
4.9

86 Reviews

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86 Reviews of Eleanor DuPaul

September 28, 2025

Dealership Rating
Employee Rating

Everyone I met a and/or interacted with was very nice & welcoming. Eleanor was very kind & patient with what were probably stupid questions from me but never made me feel foolish. I would definitely recomm More

by casinogirl307
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chris Bonilla, Dexter John

Sep 28, 2025

Executive Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Volkswagen. Make the Right Decision, Make the Executive Decision!

September 15, 2025

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Employee Rating

Every time I have had work done at the north haven location I have had to return. It’s never done right the first time. This time i went for an oil change. I get half way home and all the dash lights More

by pattywarren570
Service Price Transparency
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Recommend Dealer
No
Sep 18, 2025

Executive Volkswagen responded

Patty, thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

September 03, 2025

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Overall experience from entering the dealership to driving off with my new car was great! Would recommend Eleanor and Executive Volkswagen to anyone. More

by CRISTYC1201
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Knapp, Dexter John

Sep 03, 2025

Executive Volkswagen responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Executive Volkswagen! Make the Right Decision, Make the Executive Decision!

August 16, 2025

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Great place , had my service done recently the staff was great everything was done in a timely fashion I like the video they send as they check out my car More

by bozzutol
Service Price Transparency
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Recommend Dealer
Yes
Aug 16, 2025

Executive Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else. Make the Right Decision, Make the Executive Decision!

August 02, 2025

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Have been a customer at Executive for over 20 years! Everyobe has been extremely professional and helpful from Sales, Service including the Finance Department! Can’t envision buying a vehicle from any ot More

by BENHG3
Service Price Transparency
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Recommend Dealer
Yes
Aug 02, 2025

Executive Volkswagen responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Volkswagen! Make the Right Decision, Make the Executive Decision!

July 26, 2025

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I had an outstanding experience with this dealership. Eleanor, Scott, and both Chris and Chris were all so helpful and made doing business with you so easy. Thank you for getting me into my dream car and More

by francescaflowers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Brouard, Chris Bonilla , The person who helped us with all administrative details was named Chris and didn’t work at this dealership regularly, but he was great too.

Jul 26, 2025

Executive Volkswagen responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Make the Right Decision, Make the Executive Decision!

June 22, 2025

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Employee Rating

I have been to this dealer for multiple vehicles over the years and they continue to be amazing and not disappoint. Car buying can be stressful and they make it much easier. More

by Julia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Claudia

Jun 22, 2025

Executive Volkswagen responded

Thanks for sharing about your experience with Executive Volkswagen. We appreciate your business and hope to see you again soon! The Executive Way, transparent pricing, promise to go above and beyond

June 12, 2025

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Skip is a great manager. He’s very friendly and always gives me the best service and so does all the other employees there at the Volkswagen dealership. More

by suepomarico2
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Skip Scanlon , Taylor Brassfield

May 20, 2025

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Employee Rating

A very good non-pressured purchase would recommend the dealership to someone else very satisfied with the purchase More

by M.PISC
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Toupin , Dwight Burkett

December 10, 2024

Dealership Rating
Employee Rating

Leased a new Tiguan and it's a lovely car. Had an issue shortly after but they provided a loan and resolved very quickly. Great service and always friendly. More

by backupbob7
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Jakubisyn, Skip Scanlon

Dec 11, 2024

Executive Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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