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Efrain Hidalgo

Overview Reviews (29) Inventory (168)

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Efrain Hidalgo

Parts Associate

Germain Mazda West

1345 Automall Parkway
Columbus, OH 43228

I’m a dedicated member of the Parts Department with five years of experience in the industry. I focus on helping customers and technicians find the right parts quickly and efficiently, with an emphasis on accuracy and dependable service.

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4.9

29 Reviews

Overview Reviews (29) Inventory (168)

Dealership Experience

1 yr, 9 mos

Industry Experience

4 yrs, 9 mos

Languages Spoken

English

Spanish

4.9

29 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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29 Reviews of Efrain Hidalgo

March 26, 2026

Dealership Rating

Employee Rating

Quick and easy. Waiting area is nice and quiet. All the staff are very nice. Waiting area is nice and quiet. All the staff are very nice. More

by stephenbellville

Verified Customer

Recommend Dealer

Yes

Report | Print

Mar 26, 2026 -

Germain Mazda West responded

Thank you for taking the time to review Germain Mazda West!

March 15, 2026

Dealership Rating

Employee Rating

I always trust taking my car here. I love that they send a video review of my car. I love that they send a video review of my car. More

by Rcyerkes

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ron Pineda, Jo Carroll

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Mar 16, 2026 -

Germain Mazda West responded

Thanks so much for the 5-star review of Germain Mazda West!

February 06, 2026

Dealership Rating

Employee Rating

Took awhile but thorough and provide me with nice vehicle while repairs were being done. while repairs were being done. More

by kevinwells1971

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Efrain Hidalgo

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Feb 06, 2026 -

Germain Mazda West responded

Thanks for the awesome review of Germain Mazda West!

January 08, 2026

Dealership Rating

Employee Rating

The best ! Great waiting area , clean restroom , great service representative , no charge for maintenance service. They get a 10 ! Great waiting area , clean restroom , great service representative , no charge for maintenance service. They get a 10 ! More

by not quite slim

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Efrain Hidalgo

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Jan 09, 2026 -

Germain Mazda West responded

We love hearing this! Thank you for choosing Germain Mazda West and sharing your support for our team. We hope to see you again down the road!

December 23, 2025

Dealership Rating

Employee Rating

I always take my car to Germain Mazda for service! It’s always done right the first time and the staff is super friendly! It’s always done right the first time and the staff is super friendly! More

by johnely212

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ron Pineda, Jo Carroll

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Dec 24, 2025 -

Germain Mazda West responded

Thank you for trusting our team with your car and for sharing your support, John! We appreciate your business and are looking forward to your next visit! - The Germain Mazda West Team

December 12, 2025

Dealership Rating

Employee Rating

I was very satisfied with the customer service they were polite and very helpful I would definitely recommend them. Thank you polite and very helpful I would definitely recommend them. Thank you More

by dbrh_wtrs

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jessica Dalton, Cameron Allen, Jo Carroll , Jason Masteller

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Dec 14, 2025 -

Germain Mazda West responded

We’re so pleased to see your recommendation of Germain Mazda West! Thank you for your support and kind words about our helpful team, we hope to welcome you back again in the future.

November 22, 2025

Dealership Rating

Employee Rating

Checked out where my oil leak was at no cost and than made the decision not to have it fixed because of the expense. made the decision not to have it fixed because of the expense. More

by richardlenyk

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ron Pineda, Jo Carroll

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Nov 24, 2025 -

Germain Mazda West responded

Richard, we're glad we could assist you with your oil leak at Germain Mazda West. Please don't hesitate to reach out if you need anything else in the future!

November 01, 2025

Dealership Rating

Employee Rating

We were kept in the loop every step of the way. They provided fair and knowledgeable service. Quick turn around. They provided fair and knowledgeable service. Quick turn around. More

by nickw

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ron Pineda

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Nov 04, 2025 -

Germain Mazda West responded

Nick, we're thrilled you felt informed and well taken care of at Germain Mazda West. Thank you for your kind words!

September 29, 2025

Dealership Rating

Employee Rating

Great experience all the way through! !! I will return! Three cheers for your team at Mazda West! !! I will return! Three cheers for your team at Mazda West! More

by ANEHENRICKS

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Skyler Pollock, Jo Carroll

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Oct 01, 2025 -

Germain Mazda West responded

Thank you for your confidence in Germain Mazda West, and for your business. We are grateful to have you as a customer!

August 14, 2025

Dealership Rating

Employee Rating

My best experience with Mazda was dealing with the service center at Mazda West, and Ron, along with his team. service center at Mazda West, and Ron, along with his team. More

by Erich

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ron Pineda

Report | Print

Aug 14, 2025 -

Germain Mazda West responded

Erich, thank you for sharing your experience with Ron and our service team! We appreciate your business and welcome you back to Germain Mazda West at any time. Safe travels!

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