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Edwin Aguilar
Edwin Aguilar | Page 5
Recall Manager
Norm Reeves Toyota Dallas
9525 E R L Thornton Fwy
Dallas, TX 75228
61 Reviews
61 Reviews
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61 Reviews of Edwin Aguilar
March 02, 2025
Everything was great. Nice people. The only thing i didn’t like is the time I have to wait for an oil change. 3 hours. I just hope next time is better. Thank you. 🙏 Nice people. The only thing i didn’t like is the time I have to wait for an oil change. 3 hours. I just hope next time is better. Thank you. 🙏 More
by MARIAPINEDAA74
Verified CustomerOther Employees Tagged: Carlos Lopez
February 27, 2025
I wanted the dealership to look into an issue with my touchscreen but was told it would be $200.00 for a diagnostic scan. I told them I had purchased a maintenance plan and they told me it was only for touchscreen but was told it would be $200.00 for a diagnostic scan. I told them I had purchased a maintenance plan and they told me it was only for drive train. I have the paperwork showing that it is the “Platinum” maintenance plan. I called the maintenance plan company who said that the screen was covered under the plan. I called the dealership And left a voicemail for the service manager who never returned my call. More
by Kevinemail3
February 23, 2025
Great service on Friday. I really appreciate the Toyota dealership and it’s customer service. I really appreciate the Toyota dealership and it’s customer service. More
by telly2156
Other Employees Tagged: Shelly Jackowski, John Pena, Antonio Holmes, Harveen Toor , Justin Auchter, Ronald Gallagher, Carlos Lopez, Hilary Peoples
February 19, 2025
I have been using Norm‘s Reeves Toyota for a while now they have been very professional in my needs to my Ravs 4 I just had an oil change. They were very friendly and very professional. They even washed m they have been very professional in my needs to my Ravs 4 I just had an oil change. They were very friendly and very professional. They even washed my wife’s Toyota. I would recommend them to anyone who is looking for good service and excellent customer interaction. More
by steven.argandona
February 14, 2025
Working to provide top-notch service. Still working to make a smooth transition. Please look at upgrading the waiting area. Needs to be more customer friendly. Still working to make a smooth transition. Please look at upgrading the waiting area. Needs to be more customer friendly. More
by EarlAJones
Other Employees Tagged: Justin Auchter
February 14, 2025
Every visit never fails to be very easy, comfortable experience that could be asked for. Shelly is always wonderful and very helpful. All could learn from her. Thanks experience that could be asked for. Shelly is always wonderful and very helpful. All could learn from her. Thanks More
by Keypump57
Other Employees Tagged: Shelly Jackowski, John Pena, Antonio Holmes, Harveen Toor , Justin Auchter, Ronald Gallagher, Carlos Lopez, Hilary Peoples
February 10, 2025
There was confusion on where to go for service and who to speak to. It would’ve been nice for someone to greet us at the car and ask what we were there for like other Toyota dealerships do. The environment w speak to. It would’ve been nice for someone to greet us at the car and ask what we were there for like other Toyota dealerships do. The environment was also not very welcoming as I’ve experienced at other Toyota dealerships. They gave my car a wash but honestly it came out looking more dirty than how it was before the wash. Only good thing I have to say about this dealership is they have one sales woman who was very friendly and welcoming as we were browsing the lot. More
by shaelinhopper03
February 09, 2025
Excellentent customer service they always there for any question or thought that I have thanks for everything. Nice work. question or thought that I have thanks for everything. Nice work. More
by pedrazaofelia1984
Other Employees Tagged: Shelly Jackowski, Alex Marin
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