Edson Trujillo
Edson Trujillo at INFINITI of South Bay

Edson Trujillo | Page 81

Service Advisor

INFINITI of South Bay

2900 Pacific Coast Highway
Torrance, CA 90505

4.8
867 Reviews
4.8

867 Reviews

Write a Review

867 Reviews of Edson Trujillo

January 09, 2019

Dealership Rating
Employee Rating

Everyone was very polite n helpful. Mr Trujillo showed experience in answering all my questions and made me feel comfortable. This experience gave me encouragement to use your services a More

by GORICKETTSM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 16, 2019

INFINITI of South Bay responded

We appreciate your 5 Star review of INFINITI of South Bay and your experience with Edson, our star Service Advisor. What is most important to us, is that we were able to improve on your first experience to do better. Thank you for your purchase and know that our team can be trusted to provide the same great service experience for years to come. Thank you!

January 07, 2019

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Employee Rating

Very professional and quick I made an appointment they took my car right in and I was put in an hour. The service person I had Edson was very personal and kept me informed on the More

by REJW77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 09, 2019

INFINITI of South Bay responded

Rej, In and out in an hour sure is quick! Thank you for letting us know that you received quick and professional service while at INFINITI of South Bay. One of the most important courtesies that we can provide our clients is letting them know the status of their vehicle... what will be done, how progress is coming and then finally, what was the ed result. We are glad to learn that Edson kept you informed during your service visit. Thank you for your business.

January 07, 2019

Dealership Rating
Employee Rating

Great shop in South Bay Edson from service department was great. I feel blessed to live so close to a business that operates with such character and integrity as Edson More

by rubizi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 09, 2019

INFINITI of South Bay responded

Rubizi, Our team here at INFINITI of South Bay is very appreciative of your recognition of Edson's character and integrity, especially when our clients' interaction with personnel is creates a direct reflection on our business. We are blessed to have such an appreciative client and look forward to continuing to providing service with integrity. Thank you for servicing your vehicle at INFINITI of South Bay.

January 01, 2019

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Employee Rating

Fast, easy, and overall courteous service I had my first service a couple of days ago, and could not have asked for a more pleasant experience. Edson exhibited exceptional customer service! Th More

by User-7de0c0e6ad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 03, 2019

INFINITI of South Bay responded

Kawanna, Thank you so much for sharing that your experience at INFINITI of South Bay was fast, easy an courteous! And, thank you for recognizing Edson by name. We appreciate your comments on our new lounge and how we ensure that it is always stocked with a variety of snacks and beverages. Welcome to the INFINITI of South Bay family and we look forward to providing you an exceptional ownership experience for years to come.

December 29, 2018

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Employee Rating

Bestest! Been coming here for years and purchased my car here still the best service. Mr. Trujillo always goes thru each service needed and what was done. More

by REBLIMAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 01, 2019

INFINITI of South Bay responded

Bestest is the Bestest compliment we could ever receive!!! Thank you for posting your review of your experience at INFINITI of South Bay and the service provided by Edson. Our training stresses the importance of communication. And, we are pleased to learn that Edson went through what was needed and what was done. Thank you for your business and we hope to provide exceptional client service in 2019 and the years to come.

December 28, 2018

Dealership Rating
Employee Rating

Quality of Service. Service and Service Advisors are excellent. The only place I take my Infiniti for service. They always find and repair any issues with my car to kee More

by Caddy286
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Candice Roxas

Jan 01, 2019

INFINITI of South Bay responded

Caddy, Thank you for your Five Star review and for posting that INFINITI of South Bay is the only place you take your INFINITI for service! What a compliment! It is a pleasure to learn that our Service Advisors Candice and Edson are able to identify repair issues and keep your car running like new. We appreciate your recommendation to other INFINITI owners and look forward to providing exceptional service in the years to come. Happy New Year!

December 27, 2018

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Employee Rating

Great service! This is the second time I take my car for service and I’m very pleased with the service and customer service was excellent. Thanks More

by Nevin63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Alvarez

Jan 01, 2019

INFINITI of South Bay responded

Nevin, Thank you for recognizing the consistence in our performance during your service visit to INFINITI of South Bay. We are pleased to hear that your found the customer service that Edson provided to be excellent. Your time in posting this review is appreciated and we look forward to providing exceptional customer service in your visits to come. Happy New Year from the team at INFINITI of South Bay,

December 21, 2018

Dealership Rating
Employee Rating

Service appointment The service appointment was quick and easy. I was greeted as soon as I pulled into the lot. Nice waiting room area with a tv. More

by GENOCASH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 01, 2019

INFINITI of South Bay responded

Genocash, Thank you for your Five Star review of your service experience at INFINITI of South Bay. We strive for quick, easy and friendly service. And thank you for recognizing the remodel of our service area. Here you will find amenities to make you feel at home. In addition to the comfortable leather chairs and big screen TV, we hope that you enjoyed the breakfast snacks and Starbucks coffee if you came in the morning or fresh chilled beverages and snack bars if your serviced in the afternoon. We appreciate your business and hope to see you again in 2019. Happy New Year!

December 14, 2018

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Employee Rating

Good job I didn’t have appointment. The gentleman that assist me was excellent. I didn’t purchase my car there but I will upgrade in the future. Very impressed More

by NETTEJOHNSON31
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Dec 20, 2018

INFINITI of South Bay responded

Our reputation proceeds us, so service at INFINTI of South Bay is normally rather busy. We are pleased to learn that Edson was able to fit you in, I'm sure he had to pull some strings. The best way to ensure no wait is to schedule your appointment online, and if you need a loaner for a larger repair then please remember to call. We are looking forward to servicing your vehicle in the future, or getting you in a new model soon. This is the best time of year to buy, Thank you for our business and we look forward to seeing you again soon.

December 11, 2018

Dealership Rating
Employee Rating

Great! Great service, friendly and easy to work. Had a loaner car available and made the process very easy. Very quick and easy repair! Thank you! More

by BAILEYSHOUSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 20, 2018

INFINITI of South Bay responded

Great Service is a great endorsement. Thank you for sharing your positive experience at INFINITI of South Bay and with our star Service Advisor, Edson. We will surely pass along your review. We are here for any other quick and easy or hard and difficult maintenance needs, because we have INFINITI service technicians that can do the job right the first time. Thank you for your business.

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