Edgar Medrano-Hurtado

Everyone was great from start to finish. I really loved everyone's professionalism. I will definitely be back. I really loved everyone's professionalism. I will definitely be back. More

by leanka69 Verified Customer Verified Customer

Report | Print

Vincent in sales was Awesome. Edgar in finance was very thorough. Best experience I've had buying a vehicle yet. This is my 3rd vehicle I've acquired from Sierra Honda it won't be Edgar in finance was very thorough. Best experience I've had buying a vehicle yet. This is my 3rd vehicle I've acquired from Sierra Honda it won't be my last Thanks too to all the support staff More

by RDTCT Verified Customer Verified Customer

Report | Print

I love this dealership and alot of its employees that i personally got to meet and they all are extremely helpful caring and devoted to they're job,very concerned and always ready to help me everytime im personally got to meet and they all are extremely helpful caring and devoted to they're job,very concerned and always ready to help me everytime im there. More

by ANNASTICKLE1965 Verified Customer Verified Customer

Report | Print

The team was very accomodating and did their best to get me a good deal on the car I liked. me a good deal on the car I liked. More

Report | Print

I recently had the pleasure of working with Vincent Nguyen, an Internet Manager at Sierra Honda and Edgar Hurtado the Finance Manager for the purchase of a 2023 Honda Accord Hybrid Sport, and the exper Nguyen, an Internet Manager at Sierra Honda and Edgar Hurtado the Finance Manager for the purchase of a 2023 Honda Accord Hybrid Sport, and the experience was truly top-tier. Vincent stands out as a highly professional and knowledgeable guide who respects his clients' time, making the entire process efficient and stress-free. His expertise with the HondaTrue Certified program and the various Honda Care extended warranty options allowed me to secure the perfect long-term investment for my son’s future with total confidence. Vincent’s approachable demeanor and clear communication ensured that all my questions were answered, and I highly recommend seeking him out if you are looking for a transparent, professional, and seamless car-buying journey in the San Gabriel Valley. However, I was disappointed at only receiving $5500 value for the trade in of my 2012 Honda Accord LX, which was KBB valued at $5535 and which had additional safety equipment including a rear view company, back up safety monitor, and blind spot monitoring added after market accessories. Honestly, Sierra should have gave me $7000 in credit, not $5500, and the original "low ball" offer was $4900 which I found to be entirely insulting. The justification for the low ball offer was that "work needed to be done on the Honda Accord to prepare it for sale." If that is the case, then this is very clearly a cost Sierra should bear, not me as the customer should pay for. Because I am a very busy attorney, so I didn't have time to haggle about the value of the trade in on an extemely time pressed Monday morning. I felt like Kayla and the trade in department performed a "bait and switch" routine by emailing me that Sierra could beat the KBB offer of $5535 and then lowballing me when I actually showed up with the car. The car was in excellent condition and the KBB estimate did not even consider the 3 added safety accessories. Therefore, please try to be more respectful in your valuation the next time I bring an old car in for trade. Other than the low ball valued trade in, I had a good experience and this is the second Honda Accord we have purchased from Sierra Honda. Sincerely,   Kelvin K. Lee    Attorney at Law 1455 San Marino Avenue, Suite D San Marino, CA 91108 Tel. (626) 524-5038 Fax (626) 577-9129 KLee509@hotmail.com    www.kelvinleelaw.com    More

by klee509 Verified Customer Verified Customer

Report | Print

Everyone was great from start to finish! Thank you to Luis, Tom and Edgar for all the help. Thank you to Luis, Tom and Edgar for all the help. More

by GINAPLEON90 Verified Customer Verified Customer

Report | Print

Vincent and Elias were very helpful and friendly of choosing me the right vehicle for me. choosing me the right vehicle for me. More

by HEDDYGUINTO Verified Customer Verified Customer

Report | Print

Buying a car at Monrovia Honda was fantastic! Jose Luis my salesman was outstanding! He and our finance person went above and beyond staying long after closing to get our sale done! Jose Luis my salesman was outstanding! He and our finance person went above and beyond staying long after closing to get our sale done! More

by broughsarah Verified Customer Verified Customer

Report | Print

Vincent was very helpful and kind during the entire process. He answered all of my questions. process. He answered all of my questions. More

by arturocamacho17 Verified Customer Verified Customer

Report | Print

Matt Lott was very friendly, very helpful and accommodating.He made sure to answer all our questions. accommodating.He made sure to answer all our questions. More

by hwarnicke66 Verified Customer Verified Customer

Report | Print