Ed Rubenfeld
Ed Rubenfeld at Lexus of North Miami

Ed Rubenfeld

Service Manager

Lexus of North Miami

14100 Biscayne Blvd
North Miami, FL 33181

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4.6
224 Reviews

Employee Video

4.6

224 Reviews

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224 Reviews of Ed Rubenfeld

July 28, 2025

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Employee Rating

This place is awesome! Everyone is super nice and they make sure you’re taking care of. Not only that but they have a beautiful spa and gym. What more do we want while wait More

by mbaez0
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

Jul 29, 2025

Lexus of North Miami responded

Thank you for your thoughtful review! We are so glad that you appreciated our team and enjoyed our amenities. We hope you will visit us again soon at Lexus of North Miami! Take care.

July 25, 2025

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$1800+ TO REPLACE A HEADLIGHT IS INSANE. THIS HEADLIGHT WAS ONLY 2 YEARS OLD. WHEN I LEFT 6 MESSAGES FOR SERVICE MANAGE HE DIDN'T RETURN CALLS. THIS MAKE ME WONDER SHOULD I EVER BUY ANOTHE L More

by LORENZOD3046
Service Price Transparency
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Recommend Dealer
Yes
Jul 28, 2025

Lexus of North Miami responded

We understand your concerns, and we apologize for the hassle you faced getting in touch with our team at Lexus of North Miami. We truly value your feedback and will be sure it gets to the appropriate people. If there's anything further we can do for you, please feel free to reach out. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

July 23, 2025

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I felt they were trying to "sell me something" all the time I spent there. More

by alvaro5
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Recommend Dealer
No

Other Employees Tagged: Bobby Rahmani

Jul 23, 2025

Lexus of North Miami responded

I'm sorry that you were left with a negative impression. We never intend to cause discomfort or mislead our customers, and we'll be sure to take note of this feedback moving forward. Please reach out if I can further assist you. Best, Brittany Stillwell - Customer Relations Manager - 786-528-3788

July 23, 2025

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Terrific service. Was in and out in less than two hours! Oil change and new battery installed. More

by PNOVAK519
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Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

Jul 23, 2025

Lexus of North Miami responded

Here at Lexus of North Miami, we always value and appreciate our customers' feedback. Thank you!

July 22, 2025

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Bobby is the best service manager ever. There is no person that has ever done his job better. He is knowledgeable, honest, and hard working. Lexus of North Miami is lucky to have him repres More

by Ann S
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

Jul 22, 2025

Lexus of North Miami responded

Ann, we're so happy to hear Bobby goes above and beyond for you! Thank you for choosing Lexus of North Miami and for sharing your appreciation for the team. We’ll see you next time!

July 20, 2025

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I was very satisfied the way the serviced my car and in a short time. I trust Lexus in servicing my car. More

by sattento
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

Jul 22, 2025

Lexus of North Miami responded

We are thrilled to hear that you are satisfied with our efficient service! Thank you for trusting the Lexus of North Miami team with your business. It means a lot to have earned your confidence.

July 19, 2025

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Great stuff, great experience, very professionally done in the short period of time. Will definitely recommend to anyone. More

by GSHPRINTS
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Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

Jul 21, 2025

Lexus of North Miami responded

Thank you for recommending the team! We appreciate your business and hope to serve you again in the future. Have a great day!

July 18, 2025

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It was bad I hated the service my car still ran bad they made shame More

by JOSEPHJJANICE
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Recommend Dealer
No
Jul 18, 2025

Lexus of North Miami responded

Joseph, this is not the feedback we hope to receive, and I'm very sorry if your recent service fell short of expectations. Please reach out directly if we can do anything to assist you further. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

July 18, 2025

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My car has been at the service center for about 10 days already, and no one can fix it. This is terrible. It’s the worst experience I’ve ever had with Lexus. More

by s.sergiyenko
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bobby Rahmani

Jul 18, 2025

Lexus of North Miami responded

I'm sorry to hear about your experience, s.sergiyenko. We strive for timely and effective service, so it's concerning to learn that we've fallen short here. Please reach out when you can; I’d like the opportunity to assist further in resolving this issue. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

July 15, 2025

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Was very happy and very knowledgeable keep me updated with my car jeep up the woodwork great service Thank you More

by trotterdc50
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jul 15, 2025

Lexus of North Miami responded

Thank you for sharing your positive review! We hope to welcome you back to Lexus of North Miami in the future.

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