Dealership Experience
14 yrs
Industry Experience
29 yrs, 9 mos
495 Reviews
Write a Review495 Reviews of Ed Chen
September 15, 2019
Great Buying Experience for First Time Buyer First time buying a Subaru. Recommended by fellow LNT (Leave No Trace) and AMC (Appalachian Mountain Club) members. Upon arriving to “kick the tires” First time buying a Subaru. Recommended by fellow LNT (Leave No Trace) and AMC (Appalachian Mountain Club) members. Upon arriving to “kick the tires” we were greeted by a very professional, knowledgeable and friendly sales consultant, Steve Canada. He spent as much time as we needed to understand options during our first visit, and was always there during our repeat contacts and, eventually purchase of our 2019 Forester Sport. Jack Blanchard, Customer Relations Manager and Ed Chen, Financial Manager were there to compliment our experience. WOW! What a great experience. Thank you! More
Other Employees Tagged: Jack Blanchard , Steve Canada, Dashawn in Parts
September 14, 2019
Best Car Shopping Experience! Quality Subaru is hands down, the best dealership I’ve been to! I highly recommend working with Steve. He was so knowledgeable about the cars, was t Quality Subaru is hands down, the best dealership I’ve been to! I highly recommend working with Steve. He was so knowledgeable about the cars, was the most professional sales person I’ve worked with and was so patient! I can’t say enough good things about this dealership helping to make the sales process as smooth as possible. More
Other Employees Tagged: Steve Canada
September 10, 2019
Excellent Customer Service Brendan Murphy and Ed Chen were very friendly. My sale consultant Brendan was knowledgeable and also was very helpful with showing and reviewing the d Brendan Murphy and Ed Chen were very friendly. My sale consultant Brendan was knowledgeable and also was very helpful with showing and reviewing the different features on the vehicle I purchased. Ed made it a smooth transaction in purchasing my new vehicle. This was my first time as a customer at Quality Subaru and overall experience was excellent. We be back to purchase another vehicle when son turn driving age. I would highly recommend doing business with this gentlemen. More
Other Employees Tagged: BRENDAN MURPHY
September 03, 2019
New car purchase The salesman and staff were friendly, knowledgeable and patient. They greeted us with a smile and had our desires and needs in focus throughout the en The salesman and staff were friendly, knowledgeable and patient. They greeted us with a smile and had our desires and needs in focus throughout the entire sales process. There was no pressure to buy. More
Other Employees Tagged: Mike Ward , Steve Canada
August 31, 2019
Quality experience We had a great experience at Quality Subaru selecting the right vehicle for our needs. Our sales consultant, Brendan was extremely helpful in findin We had a great experience at Quality Subaru selecting the right vehicle for our needs. Our sales consultant, Brendan was extremely helpful in finding that car for us. We found him to be very knowledgeable about each product and options. He was helpful with the product review when it came time for us to pick up our car. As first time customers at Quality Subaru our overall experience was exceptionable. We feel confident in saying we would do business with them again and would highly recommend them. More
Other Employees Tagged: BRENDAN MURPHY
August 19, 2019
Love my car Easy to work with, respectful, and made the experience of buying the car comfortable. Love the car, never felt pressured to add things we didn't want. Easy to work with, respectful, and made the experience of buying the car comfortable. Love the car, never felt pressured to add things we didn't want. More
Other Employees Tagged: Tony Oliva
August 16, 2019
Awesome Experience/ Great Staff from start to Finish My husband and I are so pleased to have done business here. Tony Oliva made everything easy and it was a pleasure to work with him. Their finance d My husband and I are so pleased to have done business here. Tony Oliva made everything easy and it was a pleasure to work with him. Their finance department is also great.. Our best car buying experience in 10 years. Thank you Quality Subaru! A dealership that is run with the customer in mind!/ More
Other Employees Tagged: Tony Oliva , Chad Esposito
August 10, 2019
Friendly/very professional I recently bought a Subaru Outback from Quality Subaru. My salesperson, Steve Canada, was very patient and professional. He was extremely informative I recently bought a Subaru Outback from Quality Subaru. My salesperson, Steve Canada, was very patient and professional. He was extremely informative regarding the electronics. Steve spent extra time with me going over the all the details of the car. Ed Chen, in the business office facilitated all the paper work in such a timely fashion. This was a positive buying experience for me. I highly recommend Quality Subaru More
Other Employees Tagged: Mike Ward , Steve Canada
August 06, 2019
Freindly staff - very profiesssional - highly recomended I just bought a new Crosstrek from quality Subaru, I told them exactly what I wanted and the gave me just that. The staff was knowledgeable and fr I just bought a new Crosstrek from quality Subaru, I told them exactly what I wanted and the gave me just that. The staff was knowledgeable and friendly educating me on the all the new features of my new car. I couldn't be happier. More
Other Employees Tagged: Steve Canada
August 06, 2019
Low key and straight forward I came in interested in the new Subaru Crosstrek Plugin Hybrid. They found Steve Canada who was fully trained in the ins and outs of this new vehicle. I came in interested in the new Subaru Crosstrek Plugin Hybrid. They found Steve Canada who was fully trained in the ins and outs of this new vehicle. He spent several hours with me going over the car in detail, we went on a test drive and then after a minimum of negotiation over the value of my trade-in, agreed upon a very fair price. They facilitated all the paperwork, registration and insurance and I was able to drive the new car (which I love) off the lot the same day! More
Other Employees Tagged: Tony Oliva , Steve Canada

