Ed Barnes
Ed Barnes at Jim Ellis Buick GMC Mall of GA

Ed Barnes

Service Advisor

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.6
300 Reviews

Specialties & Trainings

ASE Certified Service Advisor

4.6

300 Reviews

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300 Reviews of Ed Barnes

June 12, 2025

Dealership Rating
Employee Rating

Showed up without an appointment Alternator was going out. Got the car diagnosed quickly and completed the repairs in 3 hours. Back on the road again to Connecticut More

by schreinerbob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2025

Jim Ellis Buick GMC Mall of GA responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 03, 2025

Dealership Rating
Employee Rating

I have been going here for 6 yrs. The team is always professional and thorough -I highly recommend More

by liztsponseller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Stecker, Tom Floystrop

Jun 07, 2025

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

June 03, 2025

Dealership Rating
Employee Rating

Ed and the team at Jim Ellis consistently provide a warm, welcoming experience and work diligently to ensure a smooth and efficient process. More

by SCHMIDT21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 07, 2025

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

May 18, 2025

Dealership Rating
Employee Rating

I was very pleased with the service operation. I was able to get an immediate appointment for service and it was done efficiently at a reasonable price. More

by P_GROOMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2025

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 08, 2025

Dealership Rating
Employee Rating

I had an appointment scheduled, but when I arrived at the dealership, there were no other customers waiting—yet I was left standing around while multiple salespeople took their time and seemed in no rush to More

by LAWRENCE.ERIKA.BROWN08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 18, 2025

Jim Ellis Buick GMC Mall of GA responded

Thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. You can reach our service manager, Nick Rose, at 678-889-8881. Thank you.

April 25, 2025

Dealership Rating
Employee Rating

They are the best Dealership around,everyone in there is very friendly, That s why I brought my SUV there More

by Falconsandbraves1@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Ebel, Jovan Riley

Apr 29, 2025

Jim Ellis Buick GMC Mall of GA responded

We appreciate you taking the time to leave us this feedback. We hope you have a great day!

April 23, 2025

Dealership Rating
Employee Rating

Great guy . Very professional. Communicates well. Send me Lyft to pick my truck up. Thank you More

by Bamwayk70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Prayor

Apr 25, 2025

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! Thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again.

April 17, 2025

Dealership Rating
Employee Rating

Great service, fast, efficient, and courteous, I was able to get in there earlier than my appointment and they took care of me right away More

by CSHERRIER35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2025

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 14, 2025

Dealership Rating
Employee Rating

Very professional always have you in and out and employees always have a smile on their face And never pressure you to get extra repairs done More

by Norman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christie Ledbetter, Brandon Cannon, Tom Floystrop , Rina Centeno

Apr 16, 2025

Jim Ellis Buick GMC Mall of GA responded

Norman, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 13, 2025

Dealership Rating
Employee Rating

Everyone was so friendly and they did great work and fast too. The price on the service was very reasonable. More

by PAMLEWALLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2025

Jim Ellis Buick GMC Mall of GA responded

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

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