Dyvonn Bell

Overall it was a pretty frustrating buying experience. I was given a new sales person that didnt know much about the vehicles and wasn’t able to answer any of my questions. I went back to get my license p I was given a new sales person that didnt know much about the vehicles and wasn’t able to answer any of my questions. I went back to get my license plates and the person that put them on seemed really annoyed they had to do it and a day later I found that my front license plate had completely fallen off. Likely won’t purchase another vehicle from this dealership. More

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These guys are SERIOUSLY the best in the game. This is the second car I’ve bought from them in 5 months. From trading, shopping, financing and all the way to the service department, I cannot stres This is the second car I’ve bought from them in 5 months. From trading, shopping, financing and all the way to the service department, I cannot stress how good they are. More

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I purchased a beautiful red Mazda Cx5 from Heritage Mazda online and had it delivered to Huntersville NC. I received it as promised in excellent condition with all the paperwork afterwards. I worked with R online and had it delivered to Huntersville NC. I received it as promised in excellent condition with all the paperwork afterwards. I worked with Russ the Sales Manager and Dyvon. Dyvon was amazing! He was patient, willing to cooperate, and had a really good attitude. Russ wasn't bad but I deducted a star because on the final negotiations when I spoke to the Finance Manager Elliot I was charged $1,000 extra. Elliot told Russ and Russ said, that was a "mistake" he thought I purchased an additional warranty?? That's an unacceptable mistake in my opinion. Also many times when I called I would get call backs that were 45 min. to 2.5 hours later - except for Dyvon he would respond quickly. Overall I'd do business with them again just cautiously. More

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Amazing from start to finish. Dyvonn Bell is the best salesperson I have ever had. Highly recommend. Dyvonn Bell is the best salesperson I have ever had. Highly recommend. More

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Everyone with whom we dealt was courteous and professional. They made was is inevitably a tedious process as pleasant as possible. professional. They made was is inevitably a tedious process as pleasant as possible. More

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