Dwayne Callaway | Page 2

Phil Long Ford is a pleasure to go to. I have never had an issue with their service, and IF I have to wait for an oil change, their waiting room is very nice and clean with free cold water, popcorn, vendin an issue with their service, and IF I have to wait for an oil change, their waiting room is very nice and clean with free cold water, popcorn, vending machine, and restrooms. All their employees are kind and friendly. I would not go anywhere else. More

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The people they're great Very Attentive To my needs Real easy to get along with easy to get along with More

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New rear brakes squeak loud. Took it back twice and they tell me they don’t squeak. Guess what they still squeak. Never going back and I have bought two vehicles from them. Not doing that again !! tell me they don’t squeak. Guess what they still squeak. Never going back and I have bought two vehicles from them. Not doing that again !! More

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great service, and keep me informed during the long wait for parts required to fix my mistake. Can not ask more. Big thanks to Dwayne Callaway. for parts required to fix my mistake. Can not ask more. Big thanks to Dwayne Callaway. More

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Taking to long for oil changes and tire rotation. Schudule services on days for for oil changes and other days for major services which may take longer. Schudule services on days for for oil changes and other days for major services which may take longer. More

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Great service team, always responsive to my vehicle issues. Wish they'd get loaner cars back but I know it isn't their fault! issues. Wish they'd get loaner cars back but I know it isn't their fault! More

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Dwayne is the best in the business when it comes to FORD service and he is always helpful, friendly. IF a difficult situation comes about he always gets to a solution. Thank you Dwayne for all you do and tr service and he is always helpful, friendly. IF a difficult situation comes about he always gets to a solution. Thank you Dwayne for all you do and treating me and my family as one of your family. More

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Start to finish our Service Representative was on top of everything! That’s why we use them. everything! That’s why we use them. More

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Excellent service and kept me well informed along the way. Met all promised time requirements. way. Met all promised time requirements. More

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Dwayne the service tech first told me that it would be an hour to program my replacement key, but they had me out the door on 35 minutes. Great job. Thank you hour to program my replacement key, but they had me out the door on 35 minutes. Great job. Thank you More

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