Drew Ricci
Drew Ricci at Wellesley Volkswagen

Drew Ricci

Service Manager

Wellesley Volkswagen

231 Linden St.
Wellesley, MA 02482

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4.9
839 Reviews

Dealership Experience

8 yrs, 10 mos

4.9

839 Reviews

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839 Reviews of Drew Ricci

March 30, 2026

Dealership Rating
Employee Rating

Great customer service, both the service department and the sales department. The GM Mike went above and beyond for us. More

by Jeff Theriaque
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Paul Rowe, Alisha Schofield

Mar 30, 2026

Wellesley Volkswagen responded

We’re thrilled to see both our service and sales teams met your expectations. Our general manager was eager to go above and beyond for you. We appreciate you trusting us with your Volkswagen Taos and the 5-star review.

March 30, 2026

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I have not purchased a car from there in a while , but the service group has been very helpful with any auto repairs needed. More

by RFX.YOUNG
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Karl Christ

Mar 31, 2026

Wellesley Volkswagen responded

Thanks for sharing about your experience with Wellesley Volkswagen. We appreciate your business and hope to see you again soon!

March 24, 2026

Dealership Rating
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Pricing was competitive on my new car and the sales and service from start to finish of the buying process was simple and easy. My salesman Eric was great. No high pressure and was able to listen to what I More

by brandonwolf42
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Tonkonogy

Mar 24, 2026

Wellesley Volkswagen responded

Thank you for recommending our team. We’re glad Eric provided a pressure-free, straightforward process and competitive pricing on your Volkswagen GLI. Enjoy every drive.

March 21, 2026

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What a great service team and experience. They explained everything up front and there were no surprises. More

by DJACKSON23
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alisha Schofield

Mar 21, 2026

Wellesley Volkswagen responded

It’s wonderful to hear our service team provided clear explanations and kept everything straightforward for your Volkswagen Taos. We’re glad there were no surprises and appreciate your feedback. We look forward to assisting you again.

March 21, 2026

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VW Wellesley is an amazing dealership especially their after service team with Drew as the manager and Alisha as service advisor are amazing friendly professional efficient support and very knowledgeable More

by hassanhaidar
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alisha Schofield

Mar 21, 2026

Wellesley Volkswagen responded

Thank you for the five-star rating and for recognizing Drew and Alisha. It’s great to know they delivered friendly, professional, and efficient support for your Volkswagen Golf R service. We look forward to assisting you again.

February 24, 2026

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I enjoy bringing my car here for service. Everyone is extremely professional and attentive to my needs. Thank you all who help me service my car. More

by PEDROGABRIELDPEIXOTO
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sam Dias

Feb 24, 2026

Wellesley Volkswagen responded

Thank you for bringing your Volkswagen Jetta to our service center. We’re thrilled our team provided professional, attentive care. We look forward to assisting you again.

February 23, 2026

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Wellesley VW is top of the line service. We would take our Tiguan here again. Thanks. More

by sandra.galloway
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Alisha Schofield

Feb 23, 2026

Wellesley Volkswagen responded

We’re delighted to hear that you found our service top of the line. Thank you for trusting us with your Volkswagen Tiguan, and we look forward to helping you again.

February 20, 2026

Dealership Rating
Employee Rating

Wellesley VW was good to work with. They were transparent and fair in my interactions with them. They were not overly pushy and were accommodating when there were small issues with the More

by Billy T.
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Gould , Arthur Deirmenjian

Feb 20, 2026

Wellesley Volkswagen responded

We appreciate your kind words about our transparent, fair process and flexible support when small issues arose. We look forward to assisting you again when you’re ready for your next Volkswagen.

February 18, 2026

Dealership Rating
Employee Rating

Always excellent to work with. Worked with Alisha and service always goes smooth. The service team is always prompt and pleasant to work with. More

by mkam
Recommend Dealer
Yes
Feb 18, 2026

Wellesley Volkswagen responded

We’re pleased to know that Alisha and our service team provided a smooth and pleasant experience for your Volkswagen Atlas. Thank you for recognizing their prompt attention. We look forward to having you back in for your next service.

February 14, 2026

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Employee Rating

All staff are knowledgeable and professional and very nice to deal with. I have bought all cars and all service from Wellesley Volkswagen since the 1980’s. More

by RJLTENNIS
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Dias, Mike Gould

Feb 14, 2026

Wellesley Volkswagen responded

It’s wonderful to hear you’ve relied on us for your Volkswagen Golf service and purchases since the 1980s. Knowing our team’s professionalism and expertise has made each visit a positive experience means a great deal. We appreciate your long-term loyalty and look forward to welcoming you back.

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