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Donovan Plank
Donovan Plank
Team Lead - Master Technician
Parks Ford Lincoln of Gainesville
3333 North Main Street
Gainesville, FL 32609
27 Reviews
27 Reviews
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27 Reviews of Donovan Plank
October 16, 2025
They did a great job with my car. Came in for an oil change and to check an issue that might be a bad battery even though it checked out fine with another shop. They did an extensive Came in for an oil change and to check an issue that might be a bad battery even though it checked out fine with another shop. They did an extensive test and found the battery needed to be replaced and it was covered under the warranty. More
by MKMcManus
Verified Customer
August 30, 2025
This was by far the worst experience I’ve ever had at a dealership service department. One reason being is that they refuse to give me a loaner car for their duration that my car was there, they also did a dealership service department. One reason being is that they refuse to give me a loaner car for their duration that my car was there, they also did a horrible job communicating with me when my car will be repaired. They also gave me hassle about my warranty replacement, saying that they’re not gonna value my warranty the next time this happens to my vehicle, they usually have a guy that you can text at any time to communicate about your vehicle. That guy just did not respond to me hardly ever. And then one of the servant department managers a lady. She told me that she was going to get onto one of her staff members for scheduling me a 4 o’clock appointment for my vehicle to be looked at and she proceeded to cancel that appointment without scheduling me another appointment I had to call back three days later only to find out my car wasn’t scheduled to be looked at after that ““ supervisor cancel that. I do want to leave one good thing, though Gerald he’s a manager in the service department. That guy is great. He did go out of his way to accommodate me and I will say that. More
by wellsalphonso
Other Employees Tagged: Donna Houlahan, Gerald Acevedo
August 18, 2025
Terrible experience with maintence did terrible job hard time arguing over my premium maintenance package wanted to charge me for everything damaged my vehicle . I will not be bringing my car there again time arguing over my premium maintenance package wanted to charge me for everything damaged my vehicle . I will not be bringing my car there again More
by MYOLDSONJR
Other Employees Tagged: Bill Stoufer, Cody Curtis, Zack Perkins, Nick Burke, Harold Valez, Brad Ford, Gerald Acevedo, Michael Muldoon, Rylee Terry
June 11, 2025
Very fast service and great service department clerk that assisted me. The area to wait is very well kept clean and plenty of space to do work or watch TV assisted me. The area to wait is very well kept clean and plenty of space to do work or watch TV More
by Bluelightning
Other Employees Tagged: Eric Duke, Cody Curtis, Nick Burke, Harold Valez, Brad Ford, Luciano Nunez , Christain Butler, Levin Hickman, Carlos Montijo
May 27, 2025
Friendly and helpful. I liked the detailed write up and video of what they were looking at. It made me feel like I wasn’t being taken advantage of. I liked the detailed write up and video of what they were looking at. It made me feel like I wasn’t being taken advantage of. More
by abrosw
Other Employees Tagged: Michael Archer
April 12, 2025
Dependable Great communication Attentive Timely Friendly Always made me feel like my needs were important and foremost to her service experience communication Attentive Timely Friendly Always made me feel like my needs were important and foremost to her service experience More
by none23
Other Employees Tagged: Donna Houlahan, Michael Muldoon
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