Donovan Plank

This was by far the worst experience I’ve ever had at a dealership service department. One reason being is that they refuse to give me a loaner car for their duration that my car was there, they also did a dealership service department. One reason being is that they refuse to give me a loaner car for their duration that my car was there, they also did a horrible job communicating with me when my car will be repaired. They also gave me hassle about my warranty replacement, saying that they’re not gonna value my warranty the next time this happens to my vehicle, they usually have a guy that you can text at any time to communicate about your vehicle. That guy just did not respond to me hardly ever. And then one of the servant department managers a lady. She told me that she was going to get onto one of her staff members for scheduling me a 4 o’clock appointment for my vehicle to be looked at and she proceeded to cancel that appointment without scheduling me another appointment I had to call back three days later only to find out my car wasn’t scheduled to be looked at after that ““ supervisor cancel that. I do want to leave one good thing, though Gerald he’s a manager in the service department. That guy is great. He did go out of his way to accommodate me and I will say that. More

by wellsalphonso Verified Customer Verified Customer

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Terrible experience with maintence did terrible job hard time arguing over my premium maintenance package wanted to charge me for everything damaged my vehicle . I will not be bringing my car there again time arguing over my premium maintenance package wanted to charge me for everything damaged my vehicle . I will not be bringing my car there again More

by MYOLDSONJR Verified Customer Verified Customer

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Had some warranty work done, first time I’ve been in the dealership Devon did a very good job getting me in and out on time. dealership Devon did a very good job getting me in and out on time. More

by Donniehix Verified Customer Verified Customer

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Setting up the appointment was pretty easy, and the service didn’t take too long. service didn’t take too long. More

by BILLDORMAN Verified Customer Verified Customer

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Very fast service and great service department clerk that assisted me. The area to wait is very well kept clean and plenty of space to do work or watch TV assisted me. The area to wait is very well kept clean and plenty of space to do work or watch TV More

by Bluelightning Verified Customer Verified Customer

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Friendly and helpful. I liked the detailed write up and video of what they were looking at. It made me feel like I wasn’t being taken advantage of. I liked the detailed write up and video of what they were looking at. It made me feel like I wasn’t being taken advantage of. More

by abrosw Verified Customer Verified Customer

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Devon in service department went above and beyond resolving all issues with my service experience resolving all issues with my service experience More

by Cheryl Verified Customer Verified Customer

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Dependable Great communication Attentive Timely Friendly Always made me feel like my needs were important and foremost to her service experience communication Attentive Timely Friendly Always made me feel like my needs were important and foremost to her service experience More

by none23 Verified Customer Verified Customer

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Excellent all the way around. Super courteous people! A totally positive experience. I can not remember the gentleman’s name but he is fairly new to the dealership and is of Cuban Super courteous people! A totally positive experience. I can not remember the gentleman’s name but he is fairly new to the dealership and is of Cuban descent!! More

by debzipp55 Verified Customer Verified Customer

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great service, i was a costumer for more than a decade. Matt gave us a good deal when sold our first vihicle. I had a great experienced. Matt gave us a good deal when sold our first vihicle. I had a great experienced. More

by V_COLIS Verified Customer Verified Customer

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