Jake, my salesperson was great to deal with. Answered any questions promptly and created a very smooth and stress free transaction. Other staff was courteous and pleasant to deal with as well. Highly recommend this dealership.
"Jake was very helpful and patient with my buying experience "
Jake was very helpful and patient in my buying experience. A pleasure to work with and the service Centre helped in providing runners for the truck
We had a great experience would highly recommend
Dave Meles and Don Lauszus helped us they were great and answered all our questions
Would highly recommend dealing with them both
"Rubicon with ease"
I travelled from Hamilton to check out a 2018 Rubicon. It had everything I wanted and the price was fantastic. When I arrived, Charlie had it out and ready to go for a spin.
I had done quite a bit of research and knew just about everything there was to know about the vehicle, but Charlie was still able to teach me a few new things - and of course, answer all of my questions.
Charlie, Don and everyone else I interacted with were great, down-to-earth people who were very informative and never made me feel pressured at all. It was the best dealership experience I've had to date - and I went to a few other dealerships to look at and price Jeeps before this. They also made it possible to do everything electronically and over the phone so that I didn't have to travel from Hamilton - which was much appreciated.
I would definitely recommend starting your new vehicle search with these guys. I love my Rubicon.
Our purchase was made easy by Charlie and Don. Their knowledge and ability to answer any of our concerns made our experience very comfortable .Thank you!
"Good customer service"
Very friendly, nice to work with. Did their best to help me as much as possible. Continue to take my vehicle back for service when needed.
"Our First New Vehicle"
- Thank You Eichenberg!
We have never purchased a new vehicle before.
It can be overwhelming to even know where to start, what to do, or who to trust.
The staff of Eichenberg removed those first time buyer concerns by their professionalism, integrity, and willingness to work. Charlie and Andrew were diligent in seeing that we got the van we wanted, they listened to what we had to say as customers...they treated us with respect. Bob who set us up with a test drive was also very professional and great to deal with. Dave in finance explained everything thoroughly, answered all our questions and explained everything in terms those of us not in the business could understand, he too was a pleasure to speak with.
From the receptionists who answered the phone, to the guy in the shop who wiped a little bit of dirt off my van while just walking by (yes, I noticed and I thank you!), to all the people I dealt with in between...everyone represented the company in a way that any excellent company would wish to be represented.
I would with confidence recommend Eichenberg to anyone looking to purchase a vehicle.
"Best time buying a truck....ever"
Truly had a good time dealing with Jake Loewen. He made the whole experience of getting into my new 2019 1500 rebel, very enjoyable. His knowledge and relaxed personality made the the 7 hr drive well worth it. He even called to make sure we make the trip home ok. My wife thought that was extra special. Thanks guys great job. Highly recommend doing business with the great staff at Eichenberg
"Great experience with this dealer"
Drove 2 hours to deal with Jake at Eichenberg, no hassle and very up front and forthcoming with all information and records regarding the charger we purchased. Would definitely go back and deal with Jake again.
"Quick And Simple"
They had a great selection of trucks and within a couple of days I was in the exact truck that I wanted at a great price!