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Dominic Theodore
Dominic Theodore at Victory Toyota of Brook Park

Dominic Theodore | Page 8

Assistant Service Manager

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

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362 Reviews

Dealership Experience

16 yrs

Languages Spoken

English English

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362 Reviews

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362 Reviews of Dominic Theodore

December 22, 2022

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Employee Rating

I have been going here for a long time now for oil change and I’m very satisfied.beside there’re very nice but they do great job.they do oil change every 5k miles on car not 3k and it’s not expensive.i highl More

by Andi_bicaku
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Joe Rogers, SUSAN BOTTORF, MIKE BALIS

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Dec 27, 2022

Victory Toyota of Brook Park responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 22, 2022

Dealership Rating
Employee Rating

Service light never set up wel doing oil change , This is our humble request please do all work when customers come to service in their car More

by AMAR.RYANG87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Scott Barrier, Mike Hana, Joe Rogers, SUSAN BOTTORF, MIKE BALIS

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December 21, 2022

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Employee Rating

Great service and very professional! Scheduling was very convenient online so I could wait, instead of leaving my vehicle. More

by GREGLIGHTCAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 27, 2022

Victory Toyota of Brook Park responded

On behalf of all of us at Metro Toyota, we would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience. Have a great New year

December 21, 2022

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Employee Rating

Great place to lease a car. Great Customer service. Managers care about your issues and treat you like family. More

by KNIGHTABED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barry Greenfield, Chad Higgins, Ryan Schneider, Scott Barrier, Mike Hana, Joe Rogers, SUSAN BOTTORF, MIKE BALIS , Jim Daley

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Dec 22, 2022

Victory Toyota of Brook Park responded

What an outstanding review! Barry and the Metro team are proud to go the extra mile for our guests, and it's wonderful to hear that this is what keeps you loyal to our dealership. Thank you tremendously for your positive feedback, and we look forward to your next visit!

December 20, 2022

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Employee Rating

I have never had a problem with them they are quick and make sure you are satisfied More

by BGLINSKA20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Joe Rogers, SUSAN BOTTORF, MIKE BALIS

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Dec 27, 2022

Victory Toyota of Brook Park responded

Your recommendation of the team makes our day! Thank you for choosing Metro Toyota, it is gratifying to know that your purchase experience was so successful and pressure-free.

December 19, 2022

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Employee Rating

It went great ! Pretty much in & out didn’t have to wait long at alll . More

by Lortzdennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Joe Rogers, SUSAN BOTTORF, MIKE BALIS

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Dec 20, 2022

Victory Toyota of Brook Park responded

We appreciate you taking the time to give us a 4 STAR review. Helping our customers stay in their budgets and keeping your Toyota running safely is a top goal of ours. Please let us know if there is something else ewe can help you with and please dive safely!

December 19, 2022

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Employee Rating

Hands down the only place my vehicle will go for repairs! They’re top notch at everything they do More

by megtheodore93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 20, 2022

Victory Toyota of Brook Park responded

We appreciate you taking the time to give us a 5 STAR review. Helping our customers stay in their budgets and keeping your Toyota running safely is a top goal of ours. Please let us know if there is something else ewe can help you with and please dive safely!

December 19, 2022

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Employee Rating

Outstanding service on the spur of the moment when we were in a jam 300 miles from home. More

by ddorsey4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier

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Dec 20, 2022

Victory Toyota of Brook Park responded

We appreciate you taking the time to give us a 5 STAR review. Helping our customers stay in their budgets and keeping your Toyota running safely is a top goal of ours. Please let us know if there is something else ewe can help you with and please dive safely!

December 18, 2022

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Employee Rating

Polite, Quick and complete! All staff was helpful and they always take me in right away, even when I'm early! More

by christina3johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Mike Hana, Joe Rogers, MIKE BALIS

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Dec 20, 2022

Victory Toyota of Brook Park responded

We appreciate you taking the time to give us a 5 STAR review. Helping our customers stay in their budgets and keeping your Toyota running safely is a top goal of ours. Please let us know if there is something else ewe can help you with and please dive safely!

December 17, 2022

Dealership Rating
Employee Rating

Great service with attentive staff. Because of this, I choose to drive over 35 miles for service. More

by KEMOKAIWRIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier

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Dec 20, 2022

Victory Toyota of Brook Park responded

We appreciate you taking the time to give us a 5 STAR review. Helping our customers stay in their budgets and keeping your Toyota running safely is a top goal of ours. Please let us know if there is something else ewe can help you with and please dive safely!

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