Dominic Theodore
Dominic Theodore at Victory Toyota of Brook Park

Dominic Theodore | Page 2

Assistant Service Manager

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

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not yet
rated
362 Reviews

Dealership Experience

16 yrs

Languages Spoken

English English

not yet
rated

362 Reviews

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362 Reviews of Dominic Theodore

April 28, 2023

Dealership Rating
Employee Rating

Wasn't happy with the work they said they did. Bill said they rotated the tires but they weren't. More

by TKREJCI
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 11, 2023

Victory Toyota of Brook Park responded

I'm Sorry to hear that your experience was less than satisfactory. We don't have a Bill that works in the service department. Are you sure you were here at Metro Toyota. If you were somewhere else can you please edit your response.

May 11, 2023

TKREJCI responded

Dominic Theodore Service Advisor Inv #306057

April 27, 2023

Dealership Rating
Employee Rating

Not happy with service They did no complete work and they just rush things Not complete service More

by free2nirav@yahoo.co.in
Recommend Dealer
No

Other Employees Tagged: Dominic Theodore

April 23, 2023

Dealership Rating
Employee Rating

I give it this rating because my service is not complete they explained overhead involved but the outcome is same my device was not complete and their attitude is slightly negative, everting else was fine, More

by MM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

April 20, 2023

Dealership Rating
Employee Rating

Very helpful and convenient to deal with. I recommend this dealership to others for service and sales. More

by Proud_clod_7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2023

Victory Toyota of Brook Park responded

Thank you so much for your positive review.

April 19, 2023

Dealership Rating
Employee Rating

Service is always quick and done well. I never feel that they are doing any unnecessary service and have always been honest about what my car needs to have done. More

by Chipper's Mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2023

Victory Toyota of Brook Park responded

Thank you for sharing the highlights of your recent experience. It's wonderful to hear that we help get your Toyota back on the road running it’s best. We'll look for you again in the future!

April 15, 2023

Dealership Rating
Employee Rating

Professional and efficient. Pricey but want to go where the expertise is in dealing with Toyota products. More

by Isabellita1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2023

Victory Toyota of Brook Park responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 14, 2023

Dealership Rating
Employee Rating

I love this dealership. It’s the only place I come to get my car serviced. The staff and all of the personnel are knowledgeable, friendly, attentive, and very professional. More

by acafarella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2023

Victory Toyota of Brook Park responded

Thank you so much for the five star review! We are happy to hear about your great experience with us here at Metro Toyota.

April 14, 2023

Dealership Rating
Employee Rating

I’m very satisfied with Metro Toyota. They deliver excellent customer service in a timely manner! More

by adhddyer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Barrier, Joe Rogers

May 01, 2023

Victory Toyota of Brook Park responded

Thank you so much for the positive review! The fact that our Team went above and beyond to make sure your experience was memorable is so rewarding to us. I look forward to hearing from you again, and please do not hesitate to get in touch with us for any vehicle-related needs!

April 13, 2023

Dealership Rating
Employee Rating

Billed for work not completed! Not communicated at time of completion. Lost faith in your service department. I have other options for Toyota service closer to my house. More

by TKREJCI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

March 22, 2023

Dealership Rating
Employee Rating

Very clean and professional. Quick service got me in and out and they even took me a few minutes late. More

by CB96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2023

Victory Toyota of Brook Park responded

Thank you so much for your excellent review! Providing top-notch service is so important to us

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