Dmitry Kaprolov

Minna was fantastic! Efficient use of voice, text, and when she was off duty, she arranged for someone else to help me. She has been super responsive, even after the sale Efficient use of voice, text, and when she was off duty, she arranged for someone else to help me. She has been super responsive, even after the sale! I’ve purchased add ons and have had questions about all the new technology and when she didn’t know the answers, she found them. This was my 3rd new car purchase from Lexus North Shore in 14 years and Minna made a stressful experience far more pleasant. The service department is top notch as well! I simply love my new RX350h! More

Report | Print

Disconnected teams and departments don’t produce an experience that aligns to Lexus’s pursuit of perfection. experience that aligns to Lexus’s pursuit of perfection. More

Report | Print

Good experience good service is services by individuals Dimitri k knows his job very well. Thinking about trading my 2024 Lexus TX 350. Dimitri k knows his job very well. Thinking about trading my 2024 Lexus TX 350. More

Report | Print

Very like the place of services that's helpful people. They did a good job. I will be back They did a good job. I will be back More

Report | Print

Dmitry Kapralov did an excellent job taking care of my svc needs as he always does svc needs as he always does More

Report | Print

I live the Lexus of Milwaukee dealership. They are always professional, helpful and ethical. A very rare combination. They are always professional, helpful and ethical. A very rare combination. More

Report | Print

Top gun service,customer friendly service advisor that assures quality service in the auto repairs being done. assures quality service in the auto repairs being done. More

Report | Print

Friendly staff nice place to buy cars and service my care helpful staff and do a good job job helpful staff and do a good job job More

Report | Print

Service at this dealership has been fine, especially the service staff. However, I believe the level of expenses has been high. But I never got a response to previous feedback. So after purchasing 5 lexuses service staff. However, I believe the level of expenses has been high. But I never got a response to previous feedback. So after purchasing 5 lexuses over 20 years, I have purchased a new car elsewhere. Also I was disappointed that the car wash wasn’t available for the second time in a row. More

Report | Print

Top reliable service always available to help and answere questons smooth service with follow ups questons smooth service with follow ups More

Report | Print