Dianna Oneil
Dianna Oneil at Security Dodge Chrysler Jeep Ram

Dianna Oneil | Page 69

Service Advisor

Security Dodge Chrysler Jeep Ram

345 Merrick Rd
Amityville, NY 11701

Contact Me
4.6
791 Reviews

Dealership Experience

22 yrs, 3 mos

Industry Experience

30 yrs, 11 mos

Languages Spoken

English English

4.6

791 Reviews

Write a Review

791 Reviews of Dianna Oneil

June 25, 2020

Dealership Rating
Employee Rating

There are kind, caring , considerate people working here . They always listen to you about your concerns . And you never feel rushed or blown off by them. More

by Deja Blue
Recommend Dealer
Yes

Other Employees Tagged: Anthony Berta, Johan Corona, "Jimmy" (Dimitrios) Tsiolis

Jun 26, 2020

Security Dodge Chrysler Jeep Ram responded

We are delighted to know your experience was comfortable. We definitely want to do all we can to make sure our customers feel heard. Thank you for your feedback!

June 25, 2020

Dealership Rating
Employee Rating

My visit for service and warrantee covered issues was a pleasure. I dealt with Dianna and as always it was a pleasure. GREAT JOB DIANNA! More

by macmom147
Recommend Dealer
Yes
Jun 26, 2020

Security Dodge Chrysler Jeep Ram responded

It makes us so happy to know Dianna was so helpful during your visit for services. She'll be just as happy to know of your satisfaction. Please have a wonderful day!

June 25, 2020

Dealership Rating
Employee Rating

Awesome experience, easiest car purchase ever. Gabi was sweet and made delivery day a piece of cake. I can’t remember the ladies name who went over financing with us but she was sweet and also made deliver More

by PAUL165
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Vigorito, Fritz Francois, Gabby Vigs, Minka Whitlock , Anthony Berta, Johan Corona, Vito Ilardi, "Jimmy" (Dimitrios) Tsiolis

Jun 26, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you so much for taking a moment of your day to share your comments for Gabi and our team. Congratulations on your vehicle, Paul!

June 24, 2020

Dealership Rating
Employee Rating

I would like to thank Dianna in the service department for once again making my trip to security a stress free experience. I have very limited time due to a hectic schedule and Dianna has always stayed st More

by Mac24
Recommend Dealer
Yes
Jun 25, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you for the amazing review! We will be sure to thank Dianna for always providing you with a stress-free experience. Let us know if there is anything else we can help you with. We look forward to working with you again!

June 19, 2020

Dealership Rating
Employee Rating

The moment I pulled into the service lot, I was greeted by 2 very friendly employees. Diana came out and spoke to me, and asked about keeping my car overnight. She addressed all my concerns in a friendly a More

by andrearedican
Recommend Dealer
Yes
Jun 20, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you for the great review! We will be sure to thank Diana for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to working with you again!

June 18, 2020

Dealership Rating
Employee Rating

I appreciate that many employees recognize me and I’ll getting to know me and my jeep. I also appreciate that when I do show up there for basic maintenance that I just got off of work and I need to go to More

by ptlbenny
Recommend Dealer
Yes

Other Employees Tagged: Gabby Vigs , Marissa Maniscalco, Joe Smith

Jun 19, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you for the positive review and rating! We are delighted to know that you have had good experiences with us and that our team was helpful and attentive. We value your business!

June 16, 2020

Dealership Rating
Employee Rating

I have a 2012 GC srt and every time I'm there for service i find parts missing from my vehicle bolts, push pins missing. I have full warranty onmy vehicle so i don't understand why parts should be missing. More

by Dave
Recommend Dealer
No

Other Employees Tagged: Anthony Capanelli, Raja Jagtiani , Wilfred Morgan, TJ Thomas

Jun 17, 2020

Security Dodge Chrysler Jeep Ram responded

Dave, I regret to learn about your disappointment regarding your service experiences. Please reach out to me at your own convenience so that we can better understand what happened and address your concerns. I look forward to connecting with you. Best, Darilyn Whitlock Client Relations Manager dwhitlock@securitydodge.com 631-691-5000 ext 396

June 16, 2020

Dealership Rating
Employee Rating

Took in didn’t fix the problem, still waiting for someone to reach out and fix the issue . I’m a essential worker . Still waiting More

by dayelync
Recommend Dealer
No
Jun 16, 2020

Security Dodge Chrysler Jeep Ram responded

Hello, I regret to learn of your disappointment with any level of communication that has left you with a negative impression. Rest assured I take your feedback seriously and would like to speak with you to better address your concerns. Please contact me when you are available. Thank you. Best, Darilyn Whitlock Client Relations Manager dwhitlock@securitydodge.com 631-691-5000 ext 396

June 13, 2020

Dealership Rating
Employee Rating

Worsed dealership you can ever go to for used car. Not satisfied with Jeep Liberty 2012. Everyone that helped me there told me that everything was good until I found out later when taking car to change oi More

by DINOS.RAWR69
Recommend Dealer
No

Other Employees Tagged: Thomas Dunn, David Garcia, Jennifer

Jun 14, 2020

Security Dodge Chrysler Jeep Ram responded

Hello, It is disappointing there was any dissatisfaction with your Jeep. I would greatly appreciate the opportunity to learn more about any problems you experienced. I hope you can give me a call at your earliest convenience to share more about what happened. Best, Natalie Jenkins NJENKINS@SECURITYDODGE.COM 631-691-5000 EXT 371

June 05, 2020

Dealership Rating
Employee Rating

I had my car serviced last month and Dianna did a great job She really went above and beyond to help me service my car in the middle of a pandemic Thanks again for her help More

by greg.saccaro
Recommend Dealer
Yes
Jun 06, 2020

Security Dodge Chrysler Jeep Ram responded

You're so welcome, Greg! We are glad to see that Dianna's assistance put your mind at ease and that you felt safe coming to us during this time. If there is anything else we can do for you, don't hesitate to let us know!

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