Dianna Oneil
Dianna Oneil at Security Dodge Chrysler Jeep Ram

Dianna Oneil | Page 65

Service Advisor

Security Dodge Chrysler Jeep Ram

345 Merrick Rd
Amityville, NY 11701

Contact Me
4.6
791 Reviews

Dealership Experience

22 yrs, 3 mos

Industry Experience

30 yrs, 11 mos

Languages Spoken

English English

4.6

791 Reviews

Write a Review

791 Reviews of Dianna Oneil

July 28, 2020

Dealership Rating
Employee Rating

I love Security Dodge! I have been a customer for years and I am always happy with how I am treated And how my car is treated. I recommend them to my friends. More

by Maryann
Recommend Dealer
Yes

Other Employees Tagged: Michelle in service dept was also very nice and efficient.

Jul 29, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you for the positive review and rating! We are delighted to know that you love our dealership and to know that you are a loyal customer. We appreciate your recommending us and we are happy to have you a part of the Security Dodge Chrysler Jeep Ram family!

July 28, 2020

Dealership Rating
Employee Rating

This was the second time bringing it back for the same problem finally got it fixed also had to wait over a week for a satellite roof antenna your service area cannot handle all the cars that you sell in More

by joegand
Recommend Dealer
No
Jul 28, 2020

Security Dodge Chrysler Jeep Ram responded

Hello, Thank you for bringing this to my attention. I regret to learn of your frustration with any wait time that was longer than anticipated. Our customers' are our top priority and I would like to speak with you to remedy your concerns. Please reach out to me when you have a moment. Thank you. Best, Darilyn Whitlock Client Relations Manager dwhitlock@securitydodge.com 631-691-5000 ext 396

July 27, 2020

Dealership Rating
Employee Rating

It took 2 time for fix a trans pan gasket leak, second time 5 days, and like the first time no one to except my truck when I drop it off. I had to stand in front of an advisor office to get my truck check More

by Hontoria
Recommend Dealer
No

Other Employees Tagged: David Garcia

Jul 27, 2020

Security Dodge Chrysler Jeep Ram responded

Hontoria, We're very disappointed to see that were unable to earn your business again because it took longer than expected to provide services for your truck. We're always looking to grow and improve as a dealership, which is why I'd like to speak to you about your experience in further detail. Please contact me when you have a moment, so we discuss. Darilyn Whitlock Client Relations Manager dwhitlock@securitydodge.com 631-691-5000 ext 396

July 25, 2020

Dealership Rating
Employee Rating

This was my forth visit to Security Dodge for service on my caravan. I've always had a good experience here. I was a little concerned this time because of the pandemic but everyone was polite and knowledgea More

by sheelahgibson
Recommend Dealer
Yes
Jul 26, 2020

Security Dodge Chrysler Jeep Ram responded

We appreciate the excellent review! Let us know if there is anything else we can help you with. We look forward to working with you again!

July 24, 2020

Dealership Rating
Employee Rating

Very easy service call. In & out quickly. Friendly staff practicing social distancing and all wearing masks. Cleaning people were visible on the dealership floor at all times. More

by Ttattoos74
Recommend Dealer
Yes

Other Employees Tagged: Anthony Berta, Johan Corona, "Jimmy" (Dimitrios) Tsiolis

Jul 25, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you for the excellent review! We are happy to know that you enjoyed our services and accommodations. We look forward to working with you again!

July 23, 2020

Dealership Rating
Employee Rating

I was in for an oil change. No issues I was in and out in about 1/2 an hour! Very knowledgeable young lady answered all my questions! More

by georgemigliaccio11
Recommend Dealer
Yes

Other Employees Tagged: Alise Bitic, Gabby Vigs , Johan Corona

Jul 24, 2020

Security Dodge Chrysler Jeep Ram responded

We love knowing that you had a great oil change with us! We look forward to your next visit.

July 22, 2020

Dealership Rating
Employee Rating

I have never had a problem with service or with the salesmen for both my Jeep Wrangler or my Ram. The waiting time for service isn’t bad either. I don’t know the names of the people I have contact with More

by orthj1026@gmail.com
Recommend Dealer
Yes

Other Employees Tagged: Fritz Francois

Jul 23, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you for the wonderful review and rating! It is great to know that you have had good experiences with us and we truly hope that you will continue to choose us as your dealership!

July 22, 2020

Dealership Rating
Employee Rating

Excellent service. In and out. Fast and accurate!! I will only use security dodge for all my auto needs. Best dealership around hands down. That’s why they are #4 in the USA More

by johnlawrangler
Recommend Dealer
Yes

Other Employees Tagged: Alise Bitic, Anthony Capanelli , John LaFrancesca, "Jimmy" (Dimitrios) Tsiolis, T y Michelle. Tim. Matt.

Jul 23, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you for the positive review and rating! We are delighted to know that you were provided with excellent service and that you find us to be the best dealership! We value your business!

July 20, 2020

Dealership Rating
Employee Rating

The crew was accommodating and didn’t make me wait long for an oil change although I had 6-7 people ahead of me. So far, I’ve been very satisfied with Security Dodge altogether. Thanks again guys! More

by JP
Recommend Dealer
Yes

Other Employees Tagged: Anthony Berta, Johan Corona, "Jimmy" (Dimitrios) Tsiolis

Jul 21, 2020

Security Dodge Chrysler Jeep Ram responded

Hi JP, thanks for your kind words! We're happy to have taken care of your oil change. Let us know if there is anything else we can do for you.

July 20, 2020

Dealership Rating
Employee Rating

A reliable and courteous dealership. If any issues arise, they rectify it. I’ve worked with Diane many a times over the past 11 years and she’s a pleasure to work with More

by malgig
Recommend Dealer
Yes
Jul 21, 2020

Security Dodge Chrysler Jeep Ram responded

Hi there, thank you for the great review! We're glad to hear your experience with Diane was positive. We appreciate your business and loyalty. Have a wonderful day!

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