Dianna Oneil
Dianna Oneil at Security Dodge Chrysler Jeep Ram

Dianna Oneil | Page 59

Service Advisor

Security Dodge Chrysler Jeep Ram

345 Merrick Rd
Amityville, NY 11701

Contact Me
4.6
791 Reviews

Dealership Experience

22 yrs, 3 mos

Industry Experience

30 yrs, 11 mos

Languages Spoken

English English

4.6

791 Reviews

Write a Review

791 Reviews of Dianna Oneil

September 16, 2020

Dealership Rating
Employee Rating

Dianna O'Neil in the service department went above and beyond. Even when I needed to bring it back because the AC still was not working properly. She made sure my van was back in and looked at right awa More

by doreen003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 16, 2020

Security Dodge Chrysler Jeep Ram responded

I appreciate you taking the time to write a review and sharing your positive experience with our Service Department, and with Dianna in particular. Glad to hear your AC is tuned up and back in superb condition! We look forward to seeing you again!

September 16, 2020

Dealership Rating
Employee Rating

High Volume dealership. They run like a well oiled machine. Very well organized. Make sure to call ahead and set up appointment if you don’t want to wait around all day. Everyone is very polite and pe More

by DJB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Doyle, "Jimmy" (Dimitrios) Tsiolis

Sep 16, 2020

Security Dodge Chrysler Jeep Ram responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

September 15, 2020

Dealership Rating
Employee Rating

This is my third Jeep from security Dodge jeep. Wouldn't think of going anywhere else. Very professional and friendly staff from sales to service. More

by adam6674
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alise Bitic , Kabir Ajenishe, Amber Brittan, Jesse Ciraolo, Michael Cotter, Tim Doyle, "Jimmy" (Dimitrios) Tsiolis

Sep 15, 2020

Security Dodge Chrysler Jeep Ram responded

Hello there, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

September 15, 2020

Dealership Rating
Employee Rating

Excellent service manager. Very happy I made contact with him Tim. I had not had any luck with this ongoing problem from when the Jeep was purchased from this Dealorship and from the manufacturer warranty we More

by francinestraw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Doyle

Sep 15, 2020

Security Dodge Chrysler Jeep Ram responded

Hello, Thank you for taking the time to write about your experience! We're glad to hear you were pleased with the high level of customer service with Tim. Thank you for your patronage. Looking forward to seeing you in the future!

September 15, 2020

Dealership Rating
Employee Rating

They did a great job did not wait long so am happy with that they said it would take a hour and half and they did it in hour More

by Cheifbillia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Capanelli, Minka Whitlock , Jesse Ciraolo, Jay DeLalla, Jackie Stroveglia

Sep 15, 2020

Security Dodge Chrysler Jeep Ram responded

Hey there, We're glad to hear you're happy with the way we do business here. Please don't hesitate to reach out in the future if you need any further auto-related assistance.

September 12, 2020

Dealership Rating
Employee Rating

Service dept is fantastic easy to make appointments I love there express oil change and inspections Customer service is friendly and knowledgeable dealerships is a pleasure More

by shelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michelle Scalise

Sep 13, 2020

Security Dodge Chrysler Jeep Ram responded

Hello Shelly! We strive to provide top-tier service to all of our customers, and we're glad you experienced that. We look forward to seeing you back again in the future!

September 11, 2020

Dealership Rating
Employee Rating

Great seriously took me without any appointment needed that job done on time with the most expertise to be had to take my change customer service staff would recommend it to anybody More

by HIVOLTAGE1966
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Tim Doyle, "Jimmy" (Dimitrios) Tsiolis

Sep 12, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you so much for your awesome review. We want nothing but the best for our customers, and we're so happy you had such a great experience with us! We will continue to bring you quality service and help you out with all your car needs.

September 11, 2020

Dealership Rating
Employee Rating

Fantastic service. Professional. They offered me a ride home , kept me informed on the progress of the repair and offer to pick me up a wonderful experience thank you More

by Nymom4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: "Jimmy" (Dimitrios) Tsiolis

Sep 11, 2020

Security Dodge Chrysler Jeep Ram responded

Hi there, thanks for the incredible review! We're glad to know our team has taken care of you. We welcome you back anytime you need help.

September 11, 2020

Dealership Rating
Employee Rating

Couldn’t be happier with the service team at security Dodge. They did a great job fixing my truck with an extremely quick turnaround time. Communication from Diana in service was excellent. thank you gu More

by SCOTMBELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 11, 2020

Security Dodge Chrysler Jeep Ram responded

Hello Scot, thank you so much for the kind words! We're glad to hear Diana and our team have given you exceptional service. Let us know if there is anything else we can do for you.

September 11, 2020

Dealership Rating
Employee Rating

Excellent professional staff in the service department. The service department is knowledgeable and takes care of all of the customers needs. I highly recommend this dealership and its staff. More

by jacomo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 11, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you for the kind words and recommendation, Jacomo! We can't wait to share your kind words with our Service Team. Please come back at any time.

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