Dianna Oneil
Dianna Oneil at Security Dodge Chrysler Jeep Ram

Dianna Oneil | Page 47

Service Advisor

Security Dodge Chrysler Jeep Ram

345 Merrick Rd
Amityville, NY 11701

Contact Me
4.6
791 Reviews

Dealership Experience

22 yrs, 3 mos

Industry Experience

30 yrs, 11 mos

Languages Spoken

English English

4.6

791 Reviews

Write a Review

791 Reviews of Dianna Oneil

December 07, 2020

Dealership Rating
Employee Rating

Just got new front and rear break pads with roters and everything is operating very well. I’m extremely pleased with the job these guys do every time which is why I continue to come :) More

by Ashleigh518
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Doyle, "Jimmy" (Dimitrios) Tsiolis

Dec 08, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you for sharing your satisfaction, Ashleigh! We're glad you had a pleasant and successful visit to our dealership. If you need anything else, please don't hesitate to call!

December 07, 2020

Dealership Rating
Employee Rating

Great Customer Service and the DJ went above and beyond as a salesperson. I had a small problem and the service department took care of it extremely fast More

by JJTREES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 07, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you for the great review! We are happy to learn that DJ's exceptional service made a positive impression on you. If there is anything else we can do for you, please be sure to let us know.

December 04, 2020

Dealership Rating
Employee Rating

I am extremely satisfied. Customer service is outstanding. And theirs no long wait time using Express maintenance service. I will purchase another vehicle soon. I super love this dealership! More

by ejtwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Doyle, "Jimmy" (Dimitrios) Tsiolis

Dec 05, 2020

Security Dodge Chrysler Jeep Ram responded

We're happy our team provided speedy service for you. We are always more than happy to assist you if anything else comes up. Take care!

December 04, 2020

Dealership Rating
Employee Rating

Great customer service representative!I dont remember Great customer service representative! I dont remember the others i dealt with but Dianna was very helpful and professional as always. A pleasure to More

by dconiglio2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 05, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you for taking the time to write a review! We’re thrilled to hear you were pleased with the high level of customer service with Dianna. We appreciate the positive feedback, and we are looking forward to seeing you in the future!

December 04, 2020

Dealership Rating
Employee Rating

Feels like all the employee there are cigarette smokers. They were in and out some more than 4xs in a hour all puffing away like chimneys with their cigarettes hanging from their lips blowing it all around! More

by Shman80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Dec 05, 2020

Security Dodge Chrysler Jeep Ram responded

Hello, I am concerned to learn about your disappointment regarding your recent interaction with us during your recent service experience. Please reach out to me so that we can discuss your concerns further. I look forward to connecting with you. Best, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

December 03, 2020

Dealership Rating
Employee Rating

Very professional. Found computer update problem and was able to update computer in a timely fashion. Customers and employees was socially distanced and wearing masks. More

by Nickmarco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Doyle, "Jimmy" (Dimitrios) Tsiolis

Dec 04, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you for the 5-star rating and great review! We are happy to know that our service team was helpful and professional. If there is anything else that you need please let us know.

December 03, 2020

Dealership Rating
Employee Rating

The service department at Security Dodge is friendly, punctual, trustworthy and professional. There is no place else I would take any of my cars. Plus, the waiting area is comfy and accommodating! More

by ALYSSARUSSO22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Doyle, "Jimmy" (Dimitrios) Tsiolis

Dec 04, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you for the 5-star rating and great review! We are happy to know that you enjoy our Service Department and we hope that you will continue to choose us as your dealership!

December 03, 2020

Dealership Rating
Employee Rating

From the time I pulled up, I was greeted professionally with a smile all the way through walking out the door on completion, including followup More

by thampton4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Doyle, "Jimmy" (Dimitrios) Tsiolis

Dec 03, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

December 02, 2020

Dealership Rating
Employee Rating

Great dealership with a great service center. When purchase my Jeep Cherokee, I wasn’t pressured in making my purchase and I got top dollar for my trade in. More

by Rob S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 03, 2020

Security Dodge Chrysler Jeep Ram responded

Rob, thank you for the great review! We are happy to know that you had a positive experience with Dianna, and if there is anything else we can do for you, please let us know.

December 02, 2020

Dealership Rating
Employee Rating

Marvin was so professional! so kind and answered all my questions with a smile. He worked so hard to make my dream of getting a new jeep come true. He is handsome sweet and hilarious . He made me wanna buy More

by cashmoneyphay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Doyle, Thomas Dunn, Marvin Silva, "Jimmy" (Dimitrios) Tsiolis

Dec 02, 2020

Security Dodge Chrysler Jeep Ram responded

Thank you so much for taking a moment of your day to share what a positive experience you had working with Marvin! Congratulations on your new Jeep! We want all of our guests to feel the way you do when leaving our dealership. See you again next time!

...
47
...

Dealership Inventory (605 Vehicles)

new 2026 Jeep Grand Cherokee car, priced at $49,365
2026 Jeep Grand Cherokee
new
White exterior
Automatic
Four-wheel Drive
new 2026 Ram 1500 car, priced at $103,190
2026 Ram 1500
new
Diamond Black Crystal Pearlcoat exterior
Automatic
Four-wheel Drive
used 2023 Jeep Grand Cherokee L car, priced at $33,500
2023 Jeep Grand Cherokee L
used
Baltic Gray Metallic Clearcoat exterior
Automatic
Four-wheel Drive
new 2026 Ram 2500 car, priced at $93,014
2026 Ram 2500
new
Diamond Black Crystal Pearlcoat exterior
Automatic
Four-wheel Drive
new 2026 Jeep Grand Cherokee car, priced at $49,365
2026 Jeep Grand Cherokee
new
Baltic Gray Metallic Clearcoat exterior
Automatic
Four-wheel Drive
new 2026 Jeep Grand Cherokee car, priced at $49,533
2026 Jeep Grand Cherokee
new
Silver Zynith exterior
Automatic
Four-wheel Drive