Dianna Oneil
Dianna Oneil at Security Dodge Chrysler Jeep Ram

Dianna Oneil | Page 41

Service Advisor

Security Dodge Chrysler Jeep Ram

345 Merrick Rd
Amityville, NY 11701

Contact Me
4.6
791 Reviews

Dealership Experience

22 yrs, 3 mos

Industry Experience

30 yrs, 11 mos

Languages Spoken

English English

4.6

791 Reviews

Write a Review

791 Reviews of Dianna Oneil

January 21, 2021

Dealership Rating
Employee Rating

Security stand by what they say and there is no BS negotiations. Stress-free sales and service!Anthony the sales manager is top shelf!I live 30 miles away and drive past numerous other dealers to get More

by thmsmonaco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Capanelli , Tim Doyle, Giuseppe Molinaro, Anthony the sales manager

Jan 22, 2021

Security Dodge Chrysler Jeep Ram responded

Thanks for the positive review and for letting people know about your recent visit with us! We can't tell you how nice it feels to hear that Tim, Dianna, Anthony, Giuseppe, and Anthony went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

January 21, 2021

Dealership Rating
Employee Rating

This is such a great place to have because every person that you deal with is nice and work toward getting you want you want! We wouldn’t go anywhere else! More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Doyle

Jan 22, 2021

Security Dodge Chrysler Jeep Ram responded

Chris, we're happy to hear you had such a positive experience with our team! Thanks again for taking the time to leave us this information about your recent visit. Take care!

January 21, 2021

Dealership Rating
Employee Rating

Very nice. Made appointment got taking care of on time, staff was very helpful, wait time wasn't bad service was super Recommend dealershipp Highly More

by superlaw64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Doyle

Jan 22, 2021

Security Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your excellent experience with Tim and Dianna! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

January 20, 2021

Dealership Rating
Employee Rating

Fast and professional service. Knowledge of issues. Service advisor was polite and directed issue properly. I am mechanic myself so I can tell you a good service and this is a good one. More

by Gent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Doyle

Jan 21, 2021

Security Dodge Chrysler Jeep Ram responded

Gent, we're happy our team provided speedy service for you. We are always more than happy to assist you if anything else comes up. Take care!

January 19, 2021

Dealership Rating
Employee Rating

Absolutely Fantastic Service and Customer Service. Never a wait and always performs incredible service. Great waiting room with free coffee. Just a pleasure to do business with. More

by towdriver283
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Minka Whitlock , Tim Doyle, Thomas Dunn, Vito Ilardi, John Sciortino, Jackie Stroveglia

Jan 20, 2021

Security Dodge Chrysler Jeep Ram responded

We're so thrilled to know you had such a fantastic experience working with our staff members. Thanks for sharing your feedback for Security Dodge Chrysler Jeep Ram!

January 19, 2021

Dealership Rating
Employee Rating

I brought my truck in for a recall repair and an inspection. My service advisor Dianna was very helpful, explained service that needed to be done based on mileage and what each would cost. She was h More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 20, 2021

Security Dodge Chrysler Jeep Ram responded

Thanks for bringing your truck by Security Dodge Chrysler Jeep Ram, Dan. We strive to take care of our guests and all their vehicle needs here. Feel free to stop by if we can do anything else.

January 19, 2021

Dealership Rating
Employee Rating

Brand new jeep in service for engine problems. Service had car almost 2 months with a run around on final fix date. Finally after numerous phone calls and concerns on why its taken so long. We got our jee More

by priscillagoins
Recommend Dealer
No

Other Employees Tagged: Tim Doyle

Jan 19, 2021

Security Dodge Chrysler Jeep Ram responded

Hello, Thank you for sharing the service experience you had for your Jeep. I would appreciate the opportunity to learn more about this and address your feedback for us. When you have some time, would you mind reaching out to me directly? I hope to turn around any future experiences. Best, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

January 18, 2021

Dealership Rating
Employee Rating

I purchased the 2015 bmw 6. I have had it back to you two times already. I still do not have it. It never had passed inspection with the tire it had on it. Granted you did replace it. After I had my family i More

by JOHNPUMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Anthony Capanelli , Tim Doyle, Thomas Dunn, Vito Ilardi, Corey Singer

Jan 18, 2021

Security Dodge Chrysler Jeep Ram responded

John, Thank you for sharing your feedback regarding the purchase of your BMW 6. Rest assured, we always want to ensure our guests are well taken care of. Please feel free to contact me directly about this so I can look into this further and address, I look forward to hearing from you. Best, Natalie Jenkins Customer Relations Manager, Sales NJENKINS@SECURITYDODGE.COM 631-691-5000 EXT 395

Jan 18, 2021

JOHNPUMO responded

Where is my car?

January 17, 2021

Dealership Rating
Employee Rating

We are a home servicing company and having our trucks down affects our ability to provide service, Security provides the best service for us in a timely manner. We have had poor experiences with other do More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 18, 2021

Security Dodge Chrysler Jeep Ram responded

Thank you for the positive review and rating! We are happy to know that you have had good experiences with us at Security Dodge Chrysler Jeep Ram and we hope that you will continue to visit us.

January 15, 2021

Dealership Rating
Employee Rating

Excellent dealership! Definitely worth the trip from Smithtown. Came in for my routine maintenance. Everything was handled perfect and I was on my way in less then a hour. Couldn’t be more happier. Than More

by Jeep2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 15, 2021

Security Dodge Chrysler Jeep Ram responded

Thank you for visiting Security Dodge Chrysler Jeep Ram! We are happy to know that you enjoyed our services. We look forward to working with you again!

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