Diane Creazzo
Diane Creazzo at Dana Ford Lincoln

Diane Creazzo | Page 20

BDC Service Representative

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

Contact Me
4.6
307 Reviews
4.6

307 Reviews

Write a Review

307 Reviews of Diane Creazzo

December 20, 2022

Dealership Rating
Employee Rating

Great place to get your service done I recommend it to anyone …. Merry Christmas Happy new year to all New year wish to all bring back TRUMP More

by groutguru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer, Lori Allotta , Camille Baker, Neil Barrow, Anthony Garrick, Harley Schick

Dec 21, 2022

Dana Ford Lincoln responded

It's wonderful to know that you had a great visit! Thank you, and Happy Holidays! - Dana Ford

December 19, 2022

Dealership Rating
Employee Rating

I get all my service done at Dana and have been very happy to date More

by blanchey02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer, Lori Allotta , Camille Baker, Neil Barrow, Anthony Garrick, Harley Schick

Dec 20, 2022

Dana Ford Lincoln responded

Thank you for trusting the Dana Ford team with your service needs! We appreciate your loyal business and look forward to your next visit!

December 13, 2022

Dealership Rating
Employee Rating

Excellent customers service. Would definitely recommend dana to anyone that needs their car worked on. More

by 1stclass1167
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer, Lori Allotta , Camille Baker, Neil Barrow, Anthony Garrick, Harley Schick

Dec 14, 2022

Dana Ford Lincoln responded

Thank you! We're glad you had such a wonderful five-star experience and we look forward to helping you again during your next service visit! - Dana Ford

December 13, 2022

Dealership Rating
Employee Rating

Always very competent and friendly. Service is on time time and well done. Excellent dealership More

by jmt1066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer, Lori Allotta , Camille Baker, Neil Barrow, Anthony Garrick, Harley Schick

Dec 14, 2022

Dana Ford Lincoln responded

Thank you for coming to Dana Ford! We look forward to seeing you again!

December 10, 2022

Dealership Rating
Employee Rating

Maintenance service is spot on. Timely and good communication. And you always get a free car wash ))) More

by Ivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer, Lori Allotta , Camille Baker

Dec 13, 2022

Dana Ford Lincoln responded

Ivan, thank you for trusting the Dana Ford team with your service needs! We look forward to your next visit!

December 10, 2022

Dealership Rating
Employee Rating

I need to wait 2 years to do my recall. The advisor promised me that I can get the car back the same day but no I can’t. When I brought my car in for recall, they said I need to come back a More

by mc2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Collin Romer

Dec 12, 2022

Dana Ford Lincoln responded

We're sorry to hear about these repair issues. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

December 08, 2022

Dealership Rating
Employee Rating

It was great experience having service in Dana Ford. Everything was well managed and systematic. More

by singhchamandeep1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer, Lori Allotta , Camille Baker, Neil Barrow, Anthony Garrick, Harley Schick

Dec 09, 2022

Dana Ford Lincoln responded

Thank you for visiting our team here at Dana Ford! We hope we have the opportunity to serve you again in the future!

December 08, 2022

Dealership Rating
Employee Rating

Great service and staff were very helpful. Highly recommend Dana Ford to all friends and family. More

by johndelidimitriou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer , Camille Baker, Neil Barrow, Anthony Garrick, Harley Schick

Dec 09, 2022

Dana Ford Lincoln responded

Thank you for the positive feedback! We appreciate you recommending us to your friends & family and look forward to seeing you next time here at Dana Ford!

December 02, 2022

Dealership Rating
Employee Rating

I had a horrible experience. Lack of care and concern. Dealership has my truck for 2 weeks. I financed my 2018 with an extended warranty which I built into my payment. Sunroof le More

by stopper32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Shawn Ortiz , Neil Barrow

Dec 05, 2022

Dana Ford Lincoln responded

Thank you for taking the time to share this feedback. I'm sorry you haven't yet heard back from our team and encourage you to contact me directly so that I can address these concerns. Thanks again, Keith Curran - Service Director - 718-983-8700 ext 297

Dec 09, 2022

stopper32 responded

Hey Keith. Follow up up. Name is Michael. I now have same existing problem. Water damage. Carpets wet. I bought this lemon. Buy American right? With extended warranty. Your team it for two weeks. I waited patiently as you guys sorted paperwork on what was covered and what not covered. Now what. ??? I just called you left message with Diane. You were in a meeting. Or holiday party? Ford f150 2018. Appreciate call by EOD. I can’t keep doing this. Horrible.

Dec 09, 2022

stopper32 responded

Update I called keith 3 times today to ask for assistance on this recurring problem. Once in a meeting. Another time couldn’t be found. 3 times. 3 different messages left. No return calls. Can’t make these stories up. My truck rug is soaked. Now they can’t do a courtesy pick up. They can’t get me a loaner until they find out what issue is. Lol I laugh because I explained issue. But two customer service ladies used a lot of “cannots”. Just what u want to hear from a company. Whom I financed at 70k truck from. Maybe not all dealerships are like this. But I cannot compare. Just share my experience. Frustrating. Blood pressure up. Why? Cause they did not do job right first time. Cause there was bo quality control check. Terrible. Whet happened to the customer matters. When the customer was always right? lol sad really. Would not even bend a little for a loaner or courtesy pick up. Horrible. Now zero stars. Beware.

November 29, 2022

Dealership Rating
Employee Rating

Great Great Great Great Great Great Great Great G reat Great Great Great Great Great Great More

by EAMONZ6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer, Lori Allotta , Camille Baker, Neil Barrow, Anthony Garrick, Harley Schick

Nov 30, 2022

Dana Ford Lincoln responded

Thank you for taking the time to leave us a review! We hope to see you again next time here at Dana Ford!

...
20
...

Dealership Inventory (860 Vehicles)

new 2026 Ford Transit-350 car, priced at $58,305
2026 Ford Transit-350
new
Oxford White exterior
Automatic
Rear-wheel Drive
new 2025 Ford Ranger car, priced at $36,276
2025 Ford Ranger
new
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
new 2026 Lincoln Nautilus car
2026 Lincoln Nautilus
new
White Platinum Clearcoat Metallic exterior
Automatic
All-wheel Drive
new 2026 Ford F-150 car, priced at $75,732
2026 Ford F-150
new
Antimatter Blue Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ford Explorer car, priced at $52,890
2026 Ford Explorer
new
Rapid Red Metallic Tinted Clearcoat exterior
Automatic
Four-wheel Drive
used 2018 Chevrolet Silverado 1500 car, priced at $20,700
2018 Chevrolet Silverado 1500
used
Cajun Red Tintcoat exterior
Automatic
Four-wheel Drive