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Diana Magana
Diana Magana at Seguin Chevrolet

Diana Magana

Quick Lane Advisor

Seguin Chevrolet

509 West I H 10
Seguin, TX 78155

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3.3
6 Reviews

Languages Spoken

English English

Spanish Spanish

3.3

6 Reviews

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6 Reviews of Diana Magana

March 23, 2026

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Employee Rating

Fast, efficient and courteous Diana was quick to assist me when I arrived for my appointment. More

by mityjey1956
Recommend Dealer
Yes

Other Employees Tagged: Diana Magana

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Mar 30, 2026

Seguin Chevrolet responded

Thank you for the review! I’m glad Diana was quick to assist you and that your visit was fast, efficient, and courteous. We appreciate you sharing your experience. - Jeremy Sims, General Manager

March 18, 2026

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Employee Rating

The always handle everything well I've always had a great experience with the service department at Seguin Chevrolet More

by beckyshealthylifestyle
Recommend Dealer
Yes

Other Employees Tagged: Diana Magana

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Mar 19, 2026

Seguin Chevrolet responded

Thank you for the kind words, Becky! I’m glad to hear you’ve consistently had great experiences with our service department and that everything has been handled well each time. We appreciate your continued trust in Seguin Chevrolet. - Jeremy Sims, General Manager

March 11, 2026

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I asked about routine maintenance when I set the appointment. They said they could not tell me until they do the oil change and inspection. Then they said I would need maintenance that would take ab More

by jhunt4
Recommend Dealer
No

Other Employees Tagged: Diana Magana

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Mar 17, 2026

Seguin Chevrolet responded

Thank you for the feedback, JHunt. I’m sorry the experience left you feeling frustrated. Our team does need to perform an inspection during service so we can accurately determine what maintenance may be required, but I understand how that may not have been clearly explained ahead of time. If you’re willing, I’d appreciate the opportunity to speak with you and learn more about what happened. - Jeremy Sims, General Manager

March 11, 2026

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Employee Rating

Never spoke with the service advisor I had an appointment with but the other advisors were very helpful. Unfortunately just an oil change took over an hour and a half even when it was scheduled and I arrived More

by RICHARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Howard

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Mar 12, 2026

Seguin Chevrolet responded

Thank you for the feedback, Richard. I’m glad to hear the advisors you worked with were helpful and courteous during your visit. I also understand the frustration with the wait time, especially with a scheduled appointment, and we appreciate your patience. Your comments are helpful and we’ll keep them in mind as we continue working to improve the overall service experience. - Jeremy Sims, General Manager

March 10, 2026

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Employee Rating

Easy to make an appointment, Diana came outside to meet me. Went over the service issues while a young man prepped the car and it went right in. She made contact about additional services and the truck was More

by PHILIP.WUEST
Recommend Dealer
Yes

Other Employees Tagged: Diana Magana

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Mar 11, 2026

Seguin Chevrolet responded

Thank you, Philip! I’m glad the appointment process was easy and that Diana took great care of you from the moment you arrived. It’s great to hear she kept you informed and made the experience smooth while your truck was being serviced. - Jeremy Sims, General Manager

March 06, 2026

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Employee Rating

The dealer is terrible. The only reason I continue to go there is because my oil changes are paid for. However, my service clerk Gregory is awesome!! He is the best!! More

by seahag90
Recommend Dealer
No

Other Employees Tagged: Diana Magana

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Mar 11, 2026

Seguin Chevrolet responded

Thank you for the feedback. I’m sorry to hear that parts of your experience haven’t met expectations, but I do appreciate you recognizing Gregory for the great job he does. He’s a valued member of our team. If there’s anything specific you’d like to share about your experience, please reach out to me directly. I’d welcome the opportunity to learn more and see how we can improve. - Jeremy Sims, General Manager

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