Diana Bollas

Lauren is awesome friendly knowledgeable and very attentive. Waiting area needs a better snack collection. My biggest issue though is the 3% charge for using a credit card. I think it’s total xx. W attentive. Waiting area needs a better snack collection. My biggest issue though is the 3% charge for using a credit card. I think it’s total xx. While it is not enough to make me go elsewhere it is a real irritant. I go back because the service advisors and mechanics are good. More

by ROBERTJSANFILIPPO Verified Customer Verified Customer

Report | Print

Quick service, ready when they said it would be and were even able to get me in a little early, fixed the issue at hand even able to get me in a little early, fixed the issue at hand More

by CASSANDRA111282 Verified Customer Verified Customer

Report | Print

Gret service all around. As soon as I walked in , smiley faces greeted me. It was my first time visiting this location as i transferred from Greenville NC where i had great s As soon as I walked in , smiley faces greeted me. It was my first time visiting this location as i transferred from Greenville NC where i had great service as well. I highly recomed the personsl toych and the service is top of the line. My Subaru Forester feels like new! Thank you and yes I will continue visiting your location. More

Report | Print

Timely and well informed. I like the video tour and play-by-play of my car's inspection. I like the video tour and play-by-play of my car's inspection. More

by SUSIESPIN Verified Customer Verified Customer

Report | Print

Service writer Diana was excellent, recommending a different coupon for my needed services to save me a few bucks. Very knowledgeable. I appreciate her help. different coupon for my needed services to save me a few bucks. Very knowledgeable. I appreciate her help. More

Report | Print

We have had our Subaru Forester for 3 years now. We purchased new in 2023. In that time every error light under the sun would randomly pop up including the check engine light. Each time we scheduled We purchased new in 2023. In that time every error light under the sun would randomly pop up including the check engine light. Each time we scheduled to bring it in, within days, the error lights would go off. This happened 3-4 times. After calling service to see if I should still bring it in, they let me know there wouldn’t be anything they could do if the error message wasn’t on. After taking it in for an oil change, within a month, those lights came back on and off again. I finally decided to just keep the appointment. After they did a scan, find out that the first step in fixing a sensory issue would cost $500. This would just be the first step. If it did not solve the problem, possibly thousands. They then claimed that this was a result of a lack of maintenance. Scheduling and service neglected to take the time to address an ongoing issue that ultimately now would cost us thousands of dollars. This could have been handled much earlier and they could have advised us on error lights being a maintenance warning rather than ignoring our concerns about the vehicle. Service blamed us on the lack of maintenance when we were told multiple times that they could not handle the issue. We will be taking our business elsewhere and will not purchase another Subaru from this dealership. More

Report | Print

Accurate and Pleasant. The video explanation was great. Attentive to details and answered all my questions. The video explanation was great. Attentive to details and answered all my questions. More

by ECSNEED Verified Customer Verified Customer

Report | Print

Great place clean and friendly. Good to work with tells you up front and at what cost Good to work with tells you up front and at what cost More

by JEZZABETH Verified Customer Verified Customer

Report | Print

I’m always happy with the service I get at this dealership. I drive a little farther from my home to come to this dealership. dealership. I drive a little farther from my home to come to this dealership. More

Report | Print

We’ve now bought 2 vehicles from Ziegler Subaru and have been extremely happy with both experiences. The dealership facility is comfortable and has amenities that make waiting for service appointments pleas been extremely happy with both experiences. The dealership facility is comfortable and has amenities that make waiting for service appointments pleasant too. More

by ANGIEW2 Verified Customer Verified Customer

Report | Print