Derrick Wynn

Great dealership, efficient, fast, and great service from Marion and Derrick. They made purchasing my first new car easy! Marion and Derrick. They made purchasing my first new car easy! More

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Amazing customer service, was very satisfied with my experience. I was worried walking in but everyone made feel very at ease experience. I was worried walking in but everyone made feel very at ease More

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My visit to Jim Ellis Mazda was a textbook example of why people hate car shopping. I was clear from the start: I am a partner employee using the Mazda S-Plan, I am shopping around, and I was not buying toda people hate car shopping. I was clear from the start: I am a partner employee using the Mazda S-Plan, I am shopping around, and I was not buying today. Despite this, David Travieso and Arselid Mucaj made the next hour a complete nightmare. David spent the entire time being a roadblock. He lied about S-Plan eligibility, claiming it doesn’t stack with the 0% APR promo (it does), and refused to let me even look at the CX-30 or CX-50. When he realized I wasn’t closing a deal on the spot, he became hostile and condescending. The lowest point was when he involved my fiancée in a blatantly misogynistic way, asking, 'You gonna let your girl drive a Ford?' after I mentioned I was also considering my Ford X-Plan benefits. To top it off, Arselid Mucaj got involved in the deception. Arselid explicitly told me he would text me the deal with the S-Plan pricing so I could compare it. Instead, he purposely sent me the generic online retail price of the car, completely omitting the S-Plan discount I’m entitled to. This dealership’s culture appears to be built on manipulation, gatekeeping, and a total lack of respect for women and partner employees. If you value your time, your family, and your sanity, stay away from David and Arselid. Jim Ellis should be ashamed of this level of service. More

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Is there a score lower than 0? Salesman Derrick Wynn sold my senior citizen father a Mazda 3, then cut his oil changes down to 2 (Beaver Mazda offers lifetime) as well as shorteni Salesman Derrick Wynn sold my senior citizen father a Mazda 3, then cut his oil changes down to 2 (Beaver Mazda offers lifetime) as well as shortening his powertrain warranty, then Derrick accessed private personal information, used to it SHOW UP at my father's house (unannounced) and intimidated him into changing a negative review. To cap it off Jim Ellis refused to mail him his permanent plates as promised once the temporary expired. More

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Derrick was outstanding he was so kind and patient got my first time buying a car! first time buying a car! More

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The service was excellent. No sooner than we were on the lot, we were approached with kindness and thoughtfulness. Asked us all the right questions and was very knowledgeable a No sooner than we were on the lot, we were approached with kindness and thoughtfulness. Asked us all the right questions and was very knowledgeable about every car that we approached. Couldn’t ask for a better car salesman than Derrick Wynn. More

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I loved everything about my experience with Jim Ellis Mazda. Everyone who I worked with was amazing. Honest, patient & kind. Sagar Patel went above & beyond with helping me. Very grateful for his help. H Mazda. Everyone who I worked with was amazing. Honest, patient & kind. Sagar Patel went above & beyond with helping me. Very grateful for his help. He stayed hours after his shift so he could drive the car to my house in the pouring rain. He is wonderful to work with. I will recommend this dealership to anyone I know who is looking for a new car. More

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Our sales associate Sagar was super helpful. He was really patient and made sure I found the perfect car. In general, everyone at the dealership was very friendly. He was really patient and made sure I found the perfect car. In general, everyone at the dealership was very friendly. More

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The service is excellent and speaks for itself. The staff here care and make the car buying/trade in process painless. The staff here care and make the car buying/trade in process painless. More

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Although we had challenges with the business manger, Derrick kept our business and was attentive to our needs. Derrick kept our business and was attentive to our needs. More

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