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Derrick Johnson
Derrick Johnson at Frisco Chrysler Dodge Jeep Ram

Derrick Johnson

Service

Frisco Chrysler Dodge Jeep Ram

9640 Texas 121
Frisco, TX 75035

Contact Me
4.9
65 Reviews
4.9

65 Reviews

Write a Review

65 Reviews of Derrick Johnson

August 05, 2025

Dealership Rating
Employee Rating

I asked for an appraisal and never received it. Seems like this dealer is not interested in selling cars More

by SJAXON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Moen, Rhonda Shary

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Aug 06, 2025

Frisco Chrysler Dodge Jeep Ram responded

Hello, Your feedback is important to us here. I would appreciate the opportunity to speak with you about the quality of communication with our Sales Team regarding an appraisal. Please contact me directly at a time that is best for you. Thank you, Andre Moore General Sales Manager andremoore@greenwayauto.com 469-888-4788 ext. 253

August 04, 2025

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Employee Rating

Customer experience is not based on communication through software that texts messages giving false updates. This would be useful if service on a vehicle was very cut and dry, but it's not. I believe that th More

by mleaumont
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 05, 2025

Frisco Chrysler Dodge Jeep Ram responded

Hello, Your service experience is important to us. I would like the chance to speak with you about the feedback you've shared in regard to the level of communication you received from our Service Department. Could you please email your preferred contact information to me? Thank you, Robert Stickles Service Manager robertstickles@greenwayauto.com

August 03, 2025

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Employee Rating

Very Fast same day service. And Professional team helpful and friendly good for busy people More

by dr.khaledshalaby05
Recommend Dealer
Yes
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Aug 04, 2025

Frisco Chrysler Dodge Jeep Ram responded

Thanks for appreciating our team's efforts at Frisco Chrysler Dodge Jeep Ram and sharing your experience. Have a fantastic day.

August 03, 2025

Dealership Rating
Employee Rating

Aaa aaa aaa aaa aaa aaa aaaa aaa aaa good Aaa aaa aaa aaa aaa aaa More

by dthompson25
Recommend Dealer
Yes

Other Employees Tagged: Derrick Johnson

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Aug 04, 2025

Frisco Chrysler Dodge Jeep Ram responded

We're glad to hear you had a good experience. Thanks for sharing your feedback with Frisco Chrysler Dodge Jeep Ram.

August 01, 2025

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Employee Rating

Was the fastest dealership I ever gone to, felt like I was in an out with the truck I wanted!!! More

by unsercooks01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hunter Pearce, Jordan Riley

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Aug 01, 2025

Frisco Chrysler Dodge Jeep Ram responded

Thank you for the great feedback about us at Frisco Chrysler Dodge Jeep Ram! We’re thrilled to hear your experience was fast and smooth. We look forward to seeing you again!

July 25, 2025

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Employee Rating

Great service, professional, personable, knowledgeable focused, results oriented, always receive great service at this dealership More

by BCLAYS123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 25, 2025

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience with us at Frisco Chrysler Dodge Jeep Ram. We wish you well and look forward to seeing you again.

Jul 31, 2025

Frisco Chrysler Dodge Jeep Ram responded

.

July 25, 2025

Dealership Rating
Employee Rating

Provide Good oil change service and timely completed the job. Finally, free car wash is a wonderful service. More

by Davidshu345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Neil Shary, Ryan Parish, Davis Pham, Hunter Pearce, Brian Foltz, Jordan Riley, John Moen, Daphne Benedict, Christopher Kite

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Jul 25, 2025

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience. Our team at Frisco Chrysler Dodge Jeep Ram is glad to know you appreciated the oil change service and car wash.

Jul 31, 2025

Frisco Chrysler Dodge Jeep Ram responded

.

July 25, 2025

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Employee Rating

Derrick is the best! Love this dealership and love their service! I drive all the way from Dallas to the Frisco dealership because it’s so great. More

by Ally Chrisman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 25, 2025

Frisco Chrysler Dodge Jeep Ram responded

We're happy to know that you enjoyed your time with our team at Frisco Chrysler Dodge Jeep Ram. We appreciate your loyalty and we're grateful for the effort you make driving in from Dallas for service!

Jul 31, 2025

Frisco Chrysler Dodge Jeep Ram responded

.

July 24, 2025

Dealership Rating
Employee Rating

Every time I come to this dealership I am greeted with the utmost professionalism. Everyone is kind and helpful. More

by lbrauncz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 24, 2025

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your kind words about our team at Frisco Chrysler Dodge Jeep Ram. Thanks for sharing your positive experience with us.

July 24, 2025

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Employee Rating

Got the repair done and had my vehicle ready by 5pm. Derrick was friendly and courteous. More

by decoles047
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 24, 2025

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience. We're glad our team was able to assist with your vehicle's repair promptly. We appreciate choosing Frisco Chrysler Dodge Jeep Ram.

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