Derek Witman
Derek Witman at Mercedes-Benz of Fort Washington

Derek Witman | Page 53

Service Advisor

Mercedes-Benz of Fort Washington

404 Pennsylvania Ave
Fort Washington, PA 19034

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4.6
603 Reviews
4.6

603 Reviews

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603 Reviews of Derek Witman

October 08, 2020

Dealership Rating
Employee Rating

I've been a Fort Washington Mercedes customer for close to thirty years. Fred Melke has been the sales person dealing with me and my family for all of that time. He expresses the excellence typically asso More

by JKENT3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 08, 2020

Mercedes-Benz of Fort Washington responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes Benz of Fort Washington! Aaron Smith, Sales Director asmith@yourmercedes.com

October 02, 2020

Dealership Rating
Employee Rating

My salesman Quintin was more than helpful and amazing. I was only annoyed about my transportation to purchase my vehicle was super crappy 45 min drive in a Prius while purchasing an $80k+ car I expected atl More

by IVBEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Kinkade , Dessire Cardenas, Amy Hamilton, Aaron Smith, Quintin

Oct 04, 2020

Mercedes-Benz of Fort Washington responded

Thank you for taking the time to share your thoughts on working with our team. We are happy to hear that Quintin was helpful. If you would like to discuss your visit in more detail, please reach out to me at your experience. Aaron Smith, Sales Director asmith@yourmercedes.com

October 01, 2020

Dealership Rating
Employee Rating

From the moment I walked in the door Chip Sunstein was excellent, patient, & kind. I have & will continue to recommend him and Mercedes Benz Fort Washington! Thank you More

by AIDANHUG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Kinkade , Dessire Cardenas, Amy Hamilton, Aaron Smith, Chip Sunstein

Oct 01, 2020

Mercedes-Benz of Fort Washington responded

Aiden, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chris met your expectations. Thank you again for choosing Mercedes Benz of Fort Washington, we look forward to having you as one of our valued customers for many more years to come! Amy Hamilton, Fixed Operations Specialist ahamilton@yourmercedes.com

October 01, 2020

Dealership Rating
Employee Rating

Excellent experience all around, especially during a difficult selling/customer experience environment with Covid. Will make sure to pass along referrals to this solid dealer and Team. More

by ROBERTMELCHIONNI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Kinkade , Dessire Cardenas, Amy Hamilton, Aaron Smith

Oct 01, 2020

Mercedes-Benz of Fort Washington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Congratulations on your new vehicle! Aaron Smith, Sales Director asmith@yourmercedes.com

September 30, 2020

Dealership Rating
Employee Rating

The best dealership I been to everyone was so pleasant they made sure I was happy with my purchase, I didn’t expect to leave off the lot with a brand new suv More

by JONES_SHANDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Kinkade , Dessire Cardenas, Amy Hamilton, Aaron Smith

Sep 30, 2020

Mercedes-Benz of Fort Washington responded

Thanks for your feedback on your recent visit to Mercedes Benz of Fort Washington. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Aaron Smith, Sales Director asmith@yourmercedes.com

September 25, 2020

Dealership Rating
Employee Rating

Bring the car in for work and it is done in the time the dealer says. All work performed is done in great accuracy and is trouble free. More

by SOD52CHEVY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Kinkade , Dessire Cardenas, Amy Hamilton, Aaron Smith, Julian Greene -sales.

Sep 26, 2020

Mercedes-Benz of Fort Washington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Amy Hamilton, Fixed Operations Specialist ahamilton@yourmercedes.com

September 17, 2020

Dealership Rating
Employee Rating

"Avoid this Mercedes dealership"A few weeks ago I "Avoid this Mercedes dealership" A few weeks ago I bought a used 2015 GLK350 4MATIC from this dealership. Mercedes had a very good reputation of ma More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Ryan Kinkade , Dessire Cardenas, Amy Hamilton, Aaron Smith

Oct 05, 2020

Mercedes-Benz of Fort Washington responded

Thank you for your review, David. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to me directly. Aaron Smith, Sales Director asmith@yourmercedes.com

September 17, 2020

Dealership Rating
Employee Rating

First class service! We noticed a stain on the back seat of our new E-Class and they removed perfectly. Our sales person, Chip picked it up and dropped off a loaner. Thank you for taking care of us. More

by NANCINOLFI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Kinkade , Dessire Cardenas, Amy Hamilton, Aaron Smith

Sep 17, 2020

Mercedes-Benz of Fort Washington responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Amy Hamilton, Fixed Operations Specialist ahamilton@yourmercedes.com

September 08, 2020

Dealership Rating
Employee Rating

Was a little disappointed with purchase. Didn't get options I really wanted. I was disappointed with my last purchase. Felt rushed and little dishonest with concerns. Last Express svc visit tech failed More

by REEVES4751
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Ryan Kinkade , Dessire Cardenas, Amy Hamilton, Aaron Smith

August 29, 2020

Dealership Rating
Employee Rating

Love the quick check in and check out. Couldn’t be happier. The service persons are top notch. Always cheerful and respectful. Keep up the great work. More

by PHARMASTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Kinkade , Dessire Cardenas, Amy Hamilton, Aaron Smith

Aug 29, 2020

Mercedes-Benz of Fort Washington responded

Thanks for sharing your thoughts about your experience with Mercedes Benz of Fort Washington. We appreciate your business and hope to see you again soon! Amy Hamilton, Fixed Operations Specialist ahamilton@yourmercedes.com

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