Derek Witman | Page 53
Service Advisor
Mercedes-Benz of Fort Washington
404 Pennsylvania Ave
Fort Washington, PA 19034
603 Reviews
Write a Review603 Reviews of Derek Witman
October 08, 2020
I've been a Fort Washington Mercedes customer for close to thirty years. Fred Melke has been the sales person dealing with me and my family for all of that time. He expresses the excellence typically asso to thirty years. Fred Melke has been the sales person dealing with me and my family for all of that time. He expresses the excellence typically associated with Mercedes Benz. A great salesman and good friend! More
October 02, 2020
My salesman Quintin was more than helpful and amazing. I was only annoyed about my transportation to purchase my vehicle was super crappy 45 min drive in a Prius while purchasing an $80k+ car I expected atl was only annoyed about my transportation to purchase my vehicle was super crappy 45 min drive in a Prius while purchasing an $80k+ car I expected atleast a better pick up. I was ready to puke by time I arrived to the dealership More
Other Employees Tagged: Ryan Kinkade , Dessire Cardenas, Amy Hamilton, Aaron Smith, Quintin
October 01, 2020
From the moment I walked in the door Chip Sunstein was excellent, patient, & kind. I have & will continue to recommend him and Mercedes Benz Fort Washington! Thank you excellent, patient, & kind. I have & will continue to recommend him and Mercedes Benz Fort Washington! Thank you More
Other Employees Tagged: Ryan Kinkade , Dessire Cardenas, Amy Hamilton, Aaron Smith, Chip Sunstein
October 01, 2020
Excellent experience all around, especially during a difficult selling/customer experience environment with Covid. Will make sure to pass along referrals to this solid dealer and Team. difficult selling/customer experience environment with Covid. Will make sure to pass along referrals to this solid dealer and Team. More
Other Employees Tagged: Ryan Kinkade , Dessire Cardenas, Amy Hamilton, Aaron Smith
September 30, 2020
The best dealership I been to everyone was so pleasant they made sure I was happy with my purchase, I didn’t expect to leave off the lot with a brand new suv they made sure I was happy with my purchase, I didn’t expect to leave off the lot with a brand new suv More
Other Employees Tagged: Ryan Kinkade , Dessire Cardenas, Amy Hamilton, Aaron Smith
September 25, 2020
Bring the car in for work and it is done in the time the dealer says. All work performed is done in great accuracy and is trouble free. dealer says. All work performed is done in great accuracy and is trouble free. More
Other Employees Tagged: Ryan Kinkade , Dessire Cardenas, Amy Hamilton, Aaron Smith, Julian Greene -sales.
September 17, 2020
"Avoid this Mercedes dealership"A few weeks ago I "Avoid this Mercedes dealership" A few weeks ago I bought a used 2015 GLK350 4MATIC from this dealership. Mercedes had a very good reputation of ma "Avoid this Mercedes dealership" A few weeks ago I bought a used 2015 GLK350 4MATIC from this dealership. Mercedes had a very good reputation of making vehicles and the car is beautiful. However, I would suggest avoid this dealership because they did not fulfill their promise, even a very simple one. The car I bought missed a seat belt buckle and a multimedia cable adapter. The agent who sold the car to me promise he will have these two simple parts fixed and if necessary, will mail to my home address. However, it never came. No communication, no courtesy greetings asking how the car goes, not even an excuse that why the parts has not ready yet. I actually don't care about the parts because it is widely available from after-market sellers and cheap. So I started being paranoid about my prepaid 3-year service that cost about $1700. I actively contact them about the financing issue and would like to talk to the finance manager in the dealership, to request a refund of a service I have not yet used. I called three times in two days and left my number. Guess what, they never call back. Not even my car agent do anything about it. I would suggest anyone to avoid this Mercedes dealership. Even KIA is doing better than this one. More
Other Employees Tagged: Ryan Kinkade , Dessire Cardenas, Amy Hamilton, Aaron Smith
September 17, 2020
First class service! We noticed a stain on the back seat of our new E-Class and they removed perfectly. Our sales person, Chip picked it up and dropped off a loaner. Thank you for taking care of us. of our new E-Class and they removed perfectly. Our sales person, Chip picked it up and dropped off a loaner. Thank you for taking care of us. More
Other Employees Tagged: Ryan Kinkade , Dessire Cardenas, Amy Hamilton, Aaron Smith
September 08, 2020
Was a little disappointed with purchase. Didn't get options I really wanted. I was disappointed with my last purchase. Felt rushed and little dishonest with concerns. Last Express svc visit tech failed options I really wanted. I was disappointed with my last purchase. Felt rushed and little dishonest with concerns. Last Express svc visit tech failed to notify me when complete More
Other Employees Tagged: Ryan Kinkade , Dessire Cardenas, Amy Hamilton, Aaron Smith
August 29, 2020
Love the quick check in and check out. Couldn’t be happier. The service persons are top notch. Always cheerful and respectful. Keep up the great work. happier. The service persons are top notch. Always cheerful and respectful. Keep up the great work. More
Other Employees Tagged: Ryan Kinkade , Dessire Cardenas, Amy Hamilton, Aaron Smith
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