Derek Witman
Derek Witman at Mercedes-Benz of Fort Washington

Derek Witman | Page 30

Service Advisor

Mercedes-Benz of Fort Washington

404 Pennsylvania Ave
Fort Washington, PA 19034

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4.6
603 Reviews
4.6

603 Reviews

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603 Reviews of Derek Witman

December 24, 2022

Dealership Rating
Employee Rating

Well professionally explained about the car I was looking for. Now I am enjoying driving. More

by SAKAMAKI0624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Kinkade , Aaron Smith, Jefferey Luplin

Dec 28, 2022

Mercedes-Benz of Fort Washington responded

Thank you for your 5 stars! We look forward to seeing you at your first service appointment! -Mercedes-Benz of Fort Washington

December 23, 2022

Dealership Rating
Employee Rating

Tuan was very professional, knowledgeable and courteous. Was very helpful to me in picking out my car. More

by HMORINSKY
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Aaron Smith

Dec 27, 2022

Mercedes-Benz of Fort Washington responded

We appreciate the awesome five-star review for Tuan and our team! We hope that you continue enjoying your new ride and look forward to seeing you again! Thank you! - Mercedes-Benz of Fort Washington

December 15, 2022

Dealership Rating
Employee Rating

I have been calling them to process my refund for a rental after my breaks were recalled, nobody answered my calls or returned my calls. I will not take my car there for service anymore. More

by SAMIAFOFANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ryan Kinkade

December 08, 2022

Dealership Rating
Employee Rating

It’s always a pleasure working with Ricky. He’s very informative and pleasant to speak to. I took my car in for routine brakes and rotors. He kept me in the loop and followed up with informati More

by Ms. Finney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2022

Mercedes-Benz of Fort Washington responded

Thank you for your support! We're happy to hear Ricky continues to take such wonderful care of you and we appreciate you recommending him to others. Thanks again and we'll see you next time here at Mercedes-Benz of Fort Washington!

December 08, 2022

Dealership Rating
Employee Rating

Christine is outstanding in her role of customer service. She is efficient, effective and has a great personality and attitude. More

by E.TOM.MILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Kinkade , Aaron Smith, Christine

Dec 09, 2022

Mercedes-Benz of Fort Washington responded

Thank you for leaving Christine such a great review! We hope to see you again at Mercedes-Benz of Fort Washington!

December 03, 2022

Dealership Rating
Employee Rating

Trusted service and honest appraisal, work done in a timely manner and helpful with scheduling and car loaner. Thankful to have used them for years. More

by CVERESPY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Kinkade , Aaron Smith

Dec 05, 2022

Mercedes-Benz of Fort Washington responded

Thank you for your confidence in the Mercedes-Benz of Fort Washington team! We're grateful for your continued support and look forward to your next visit!

November 29, 2022

Dealership Rating
Employee Rating

Good but too much money being charged for labour. And maintenance work. This is not very encouraging to bring vehicle to the dealership for routing maintained services. More

by AYODSUPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Kinkade , Aaron Smith

November 23, 2022

Dealership Rating
Employee Rating

Great honest diagnosis and repair of my parking sensor. Great communication from my service advisor Mike O’Brien. More

by JACKFRITZTILE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Kinkade , Aaron Smith, Mike OBrien

Nov 23, 2022

Mercedes-Benz of Fort Washington responded

Thanks for sharing your experience! We appreciate you trusting Mike & the team with your vehicle and look forward to serving you again next time! - Mercedes-Benz of Fort Washington

November 21, 2022

Dealership Rating
Employee Rating

In August 2022, I visited Service to replace a tire, unfortunately, the dealer even crashed my car during the car wash. It took more than one month for the dealer to finish the body work; however, they More

by JCHOU1
Workmanship
Service Time
Service Communication
Recommend Dealer
No

November 20, 2022

Dealership Rating
Employee Rating

Mercedes Benz, of Fort Washington, has always gone over and beyond in their customer service. More

by CHERYLROSSINI17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Kinkade , Aaron Smith, Matthew Reimel

Nov 21, 2022

Mercedes-Benz of Fort Washington responded

It's so great to hear this, Cheryl! Thank you for being a loyal Mercedes-Benz of Fort Washington customer!

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