Derek Witman | Page 30
Service Advisor
Mercedes-Benz of Fort Washington
404 Pennsylvania Ave
Fort Washington, PA 19034
603 Reviews
Write a Review603 Reviews of Derek Witman
December 24, 2022
Well professionally explained about the car I was looking for. Now I am enjoying driving. for. Now I am enjoying driving. More
Other Employees Tagged: Ryan Kinkade , Aaron Smith, Jefferey Luplin
December 15, 2022
I have been calling them to process my refund for a rental after my breaks were recalled, nobody answered my calls or returned my calls. I will not take my car there for service anymore. rental after my breaks were recalled, nobody answered my calls or returned my calls. I will not take my car there for service anymore. More
Other Employees Tagged: Ryan Kinkade
December 08, 2022
It’s always a pleasure working with Ricky. He’s very informative and pleasant to speak to. I took my car in for routine brakes and rotors. He kept me in the loop and followed up with informati He’s very informative and pleasant to speak to. I took my car in for routine brakes and rotors. He kept me in the loop and followed up with information regarding the status of my car. I’ll continue to work with him as well keep referring people to him. Thanks again Ricky!! More
December 08, 2022
Christine is outstanding in her role of customer service. She is efficient, effective and has a great personality and attitude. She is efficient, effective and has a great personality and attitude. More
Other Employees Tagged: Ryan Kinkade , Aaron Smith, Christine
December 03, 2022
Trusted service and honest appraisal, work done in a timely manner and helpful with scheduling and car loaner. Thankful to have used them for years. timely manner and helpful with scheduling and car loaner. Thankful to have used them for years. More
Other Employees Tagged: Ryan Kinkade , Aaron Smith
November 29, 2022
Good but too much money being charged for labour. And maintenance work. This is not very encouraging to bring vehicle to the dealership for routing maintained services. And maintenance work. This is not very encouraging to bring vehicle to the dealership for routing maintained services. More
Other Employees Tagged: Ryan Kinkade , Aaron Smith
November 23, 2022
Great honest diagnosis and repair of my parking sensor. Great communication from my service advisor Mike O’Brien. Great communication from my service advisor Mike O’Brien. More
Other Employees Tagged: Ryan Kinkade , Aaron Smith, Mike OBrien
November 21, 2022
In August 2022, I visited Service to replace a tire, unfortunately, the dealer even crashed my car during the car wash. It took more than one month for the dealer to finish the body work; however, they unfortunately, the dealer even crashed my car during the car wash. It took more than one month for the dealer to finish the body work; however, they forgot to replace the tire. When the tire got replaced finally in October, I found more problems with my car. No root cause nor solution to prevent the same incident from happening was communicated to me during my visits. When my car was at service, it was very hard to get status report timely. More
November 20, 2022
Mercedes Benz, of Fort Washington, has always gone over and beyond in their customer service. and beyond in their customer service. More
Other Employees Tagged: Ryan Kinkade , Aaron Smith, Matthew Reimel

