Derek Witman
Derek Witman at Mercedes-Benz of Fort Washington

Derek Witman | Page 22

Service Advisor

Mercedes-Benz of Fort Washington

404 Pennsylvania Ave
Fort Washington, PA 19034

Contact Me
4.6
603 Reviews
4.6

603 Reviews

Write a Review

603 Reviews of Derek Witman

July 27, 2023

Dealership Rating
Employee Rating

Best experience and support had dealing with Traci! She was professional, courteous and very caring at times that I needed the most. It was a pleasure working with her. She did the best job and handle More

by M_LAVASANI
Recommend Dealer
Yes

Other Employees Tagged: Ryan Kinkade , Call

Jul 27, 2023

Mercedes-Benz of Fort Washington responded

Hey Lavasani, thank you for the positive review! We're happy to hear that Traci provided you with the best experience at Mercedes-Benz of Fort Washington. We appreciate your kind words and hope to see you again!

July 25, 2023

Dealership Rating
Employee Rating

My third Benz will be coming up soon, "that if", I can get a deal on a G Wagon More

by CSAVINON69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Kinkade

Jul 26, 2023

Mercedes-Benz of Fort Washington responded

We're grateful for your kind five-star review! We look forward to helping you get a good deal on your next new Mercedes-Benz G-Wagon! Thank you for choosing Mercedes-Benz of Fort Washington!

July 17, 2023

Dealership Rating
Employee Rating

Lots of problems with getting service not a streamlined process. Unable to get a call back about status More

by NANDLALDESIGNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ryan Kinkade , Paul

Jul 19, 2023

Mercedes-Benz of Fort Washington responded

We apologize for the inconvenience you experienced with our service process. We strive to provide efficient and responsive service, so it's disappointing to hear that we have left the wrong impression. I would like to personally assist you with this matter, so please reach out at your earliest convenience. Thank you - Ryan Kinkade - Service Director - ryan.kinkade@yourmercedes.com

July 15, 2023

Dealership Rating
Employee Rating

Excellent selection, good communication and pricing. Worked with us to schedule close that worked for us. More

by RPBOOKER
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ryan Kinkade

Jul 18, 2023

Mercedes-Benz of Fort Washington responded

Thank you for the great review! We're glad to hear that our team at Mercedes-Benz of Fort Washington provided excellent service. We appreciate your business and hope to see you again in the future!

July 07, 2023

Dealership Rating
Employee Rating

I always use this dealership. Employees professional, friendly and helpful. The facility is clean and bright. More

by JUDYBEC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Kinkade

Jul 07, 2023

Mercedes-Benz of Fort Washington responded

Hey Judy, thank you for being a loyal customer of Mercedes-Benz of Fort Washington! We're happy to hear that our team has consistently provided professional and friendly service. Your kind words are greatly appreciated. Drive safely!

July 05, 2023

Dealership Rating
Employee Rating

Very professional, caring and accommodating. Service area looked very clean. All personnel very receptive. Satisfying experience More

by TOMPATNIC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Kinkade , Charlotte Torres Abigail Jones

Jul 06, 2023

Mercedes-Benz of Fort Washington responded

Thank you for the kind words! We're glad to hear that our team at Mercedes-Benz of Fort Washington provided you with a satisfying experience. Your feedback is greatly appreciated, and we hope to see you again in the future!

July 05, 2023

Dealership Rating
Employee Rating

Ft. Washington Mercedes needs a lesson on customer loyalty. For over 40 years, my family has purchased Mercedes from West German Mercedes/FW Mercedes, a More

by jfkdawgs
Workmanship
Service Communication
Recommend Dealer
No

Other Employees Tagged: Derek Witman, Manager, Service

Jul 06, 2023

Mercedes-Benz of Fort Washington responded

Thank you for the review. I'm disappointed to hear that your recent experiences with our team have not met your expectations and encourage you to contact me directly so that we can address these concerns and work towards a resolution. I hope to hear from you. Respectfully, Ryan Kinkade - Service Director - ryan.kinkade@yourmercedes.com

July 03, 2023

Dealership Rating
Employee Rating

I was disappointed in how my issue was handled. I was told that my car was needed for 2 days and almost had my car for 3 weeks. They fixed an issue in January that needed to be replaced during th More

by NAEEMAHSELBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Kinkade

Jul 05, 2023

Mercedes-Benz of Fort Washington responded

I apologize for the inconvenience and frustration you experienced with the handling of your car issue. We strive to provide timely and efficient service, so it's disappointing to hear that we fell short in this instance. I would like to discuss your Service visit, so please reach out to me at your earliest convenience. Thank you, Ryan Kinkade - Service Director - ryan.kinkade@yourmercedes.com

June 23, 2023

Dealership Rating
Employee Rating

Mercedes Benz of fort Washington always take care of my vehicle needs and shows professionalism at every level More

by LAWRENCEDRINKS4
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Ryan Kinkade

Jun 26, 2023

Mercedes-Benz of Fort Washington responded

Thank you for the kind words, Lawrence! We're so glad to hear that Mercedes-Benz of Fort Washington has been able to provide you with excellent service and professionalism. Your satisfaction is our top priority. Have a great day!

June 23, 2023

Dealership Rating
Employee Rating

Our car was serviced meticulously. It was cleaner on pick up than when delivered for service. Christine notified us when the car was ready and guided us through the review and paymen More

by GREENBERG0
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Ryan Kinkade , Christine

...
22
...

Dealership Inventory (388 Vehicles)

used 2023 Mercedes-Benz GLC 300 car, priced at $42,332
2023 Mercedes-Benz GLC 300
used
Obsidian Black Metallic exterior
Automatic
All-wheel Drive
used 2026 Mercedes-Benz GLE 450 car, priced at $76,577
2026 Mercedes-Benz GLE 450
used
N/A exterior
Automatic
All-wheel Drive
used 2026 Mercedes-Benz GLC 300 car, priced at $50,486
2026 Mercedes-Benz GLC 300
used
Polar White exterior
Automatic
All-wheel Drive
used 2024 Mercedes-Benz Sprinter 2500 car, priced at $49,514
2024 Mercedes-Benz Sprinter 2500
used
Arctic White exterior
Automatic
Rear-wheel Drive
used 2019 Mercedes-Benz S-Class car, priced at $52,989
2019 Mercedes-Benz S-Class
used
Magnetite Black Metallic exterior
Automatic
All-wheel Drive
used 2023 Mercedes-Benz E-Class car, priced at $41,112
2023 Mercedes-Benz E-Class
used
Selenite Gray Metallic exterior
Automatic
All-wheel Drive