Derek Brodeur
Derek Brodeur at Audi Burlington

Derek Brodeur

Audi Service Advisor

Audi Burlington

62 Cambridge St
Burlington, MA 01803

4.9
433 Reviews
4.9

433 Reviews

Write a Review

433 Reviews of Derek Brodeur

September 11, 2025

Dealership Rating
Employee Rating

Always friendly. Communicate well with customer. Work done correctly and timely. Professional organization - both service writers and technicians. More

by Christine
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brendan Leary, Anthony Ferreira

Sep 12, 2025

Audi Burlington responded

Christine, thank you for sharing your experience with our team. We really appreciate your business and hope to see you again at Audi Burlington!

September 09, 2025

Dealership Rating
Employee Rating

Peter helped me with my purchase of my RSQ8 ,he was very knowledgeable about all the features and how to set them up. Answered all my questions and helped with closing. I HIGHLY RECOMMEND Peter to go to for More

by usmcnam68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 10, 2025

Audi Burlington responded

Hi! Congratulations on your Audi RS Q8! We're glad Peter made the process smooth for you at Audi Burlington. Thanks for recommending him!

September 04, 2025

Dealership Rating
Employee Rating

Audi Burlington is efficient, reliable and easy to access. In my most recent appointment they fixed everything very quickly while I waited. More

by William.Paine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Audi Burlington responded

Hi William, thank you for sharing your excellent feedback about our speedy service team! We look forward to seeing you next time at Audi Burlington. Take care!

July 12, 2025

Dealership Rating
Employee Rating

Audi Burlington is modern, very clean, and has excellent employees who are very service oriented. Derek always does a great job at being a quarterback of the service experience. More

by rogerbienvenue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2025

Audi Burlington responded

Hi Roger! Thank you for choosing Audi Burlington and for sharing your experience with Derek and the team!

June 19, 2025

Dealership Rating
Employee Rating

Car was in for 40,000 mile service which is a costly one! ! I had reserved a loaner but none was available. Derek handled the situation quickly and professionally, offering several solutions. Not his fault th More

by Mmjcob
Service Time
Recommend Dealer
Yes
Jun 19, 2025

Audi Burlington responded

Hi Jcob! We're delighted to hear that Derek was able to turn a potentially frustrating situation into a positive experience at Audi Burlington. It's great that your service was completed even faster than expected, and we appreciate your understanding. Thank you for choosing us!

June 13, 2025

Dealership Rating
Employee Rating

In for oil/filter change it was finished in a timely manner. Anthony was esay to work with answered all questions I had . Thanks More

by sstepanis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Ferreira

Jun 16, 2025

Audi Burlington responded

We're delighted to hear that Anthony provided a seamless experience during your visit at Audi Burlington. Thank you for sharing your positive feedback, and we're glad everything was completed promptly!

June 04, 2025

Dealership Rating
Employee Rating

Audi Burlington was very helpful and fixed my car perfectly. I would recommend them to anyone. More

by Elizabeth79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2025

Audi Burlington responded

Thank you, Elizabeth! We're glad to hear you had such a positive service experience! We appreciate your rave review and recommendation, and will see you next time! - Audi Burlington

May 31, 2025

Dealership Rating
Employee Rating

Great experience! The dealer was on time, fixed my car as promised, and even arranged an Uber to get me home while the work was being done. Everything was handled effi More

by Anesta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2025

Audi Burlington responded

Hi Anesta! We're delighted to hear about your positive experience with Audi Burlington! Our team is committed to providing efficient and professional service. Thank you for the recommendation!

May 22, 2025

Dealership Rating
Employee Rating

Transparent information about my car 's needs. Patient explanations of work being done. No pressure to buy all the services listed Everyone is a pro and my service tech Derek B is the best o More

by karen.ficociello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Parolisi

May 22, 2025

Audi Burlington responded

Karen, we're delighted to hear that Derek and the Audi Burlington team provided such a positive experience for you. Thank you for sharing your feedback, and we look forward to assisting with any future needs!

May 09, 2025

Dealership Rating
Employee Rating

Great service as always. Service advisor always helpful and kept me informed of progress and needed repairs. More

by Avedisian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2025

Audi Burlington responded

We're delighted to hear that our team at Audi Burlington provided you with helpful and informative assistance. Thank you for trusting us with your vehicle's needs!

1
...

Dealership Inventory (269 Vehicles)

used 2024 Audi A4 car, priced at $38,497
2024 Audi A4
used
Glacier White exterior
Automatic
quattro
used 2017 Audi A4 car, priced at $18,497
2017 Audi A4
used
Monsoon Gray exterior
Automatic
quattro
new 2025 Audi All-new A5 car, priced at $56,625
2025 Audi All-new A5
new
Grenadine Red exterior
7 speed automatic with auto-shift
quattro
new 2025 Audi All-new A5 car, priced at $54,025
2025 Audi All-new A5
new
Glacier White Metallic exterior
Automatic
AWD
new 2025 Audi All-new A5 car, priced at $53,685
2025 Audi All-new A5
new
Florett Silver Metallic exterior
Automatic
AWD
new 2025 Audi All-new A5 car, priced at $55,825
2025 Audi All-new A5
new
Glacier White Metallic exterior
Automatic
AWD