Derek Brodeur

Car was in for 40,000 mile service which is a costly one! ! I had reserved a loaner but none was available. Derek handled the situation quickly and professionally, offering several solutions. Not his fault th ! I had reserved a loaner but none was available. Derek handled the situation quickly and professionally, offering several solutions. Not his fault that cars hadn’t been returned but still annoying. He assured me the service would be done in two hours so I opted to wait. In fact, the service was done in a little over an hour and Derek did a great job of keeping me informed. Very happy with the service I recieved.. More

Report | Print

In for oil/filter change it was finished in a timely manner. Anthony was esay to work with answered all questions I had . Thanks manner. Anthony was esay to work with answered all questions I had . Thanks More

Report | Print

Audi Burlington was very helpful and fixed my car perfectly. I would recommend them to anyone. perfectly. I would recommend them to anyone. More

Report | Print

Great experience! The dealer was on time, fixed my car as promised, and even arranged an Uber to get me home while the work was being done. Everything was handled effi The dealer was on time, fixed my car as promised, and even arranged an Uber to get me home while the work was being done. Everything was handled efficiently and professionally. Highly recommend! More

Report | Print

Transparent information about my car 's needs. Patient explanations of work being done. No pressure to buy all the services listed Everyone is a pro and my service tech Derek B is the best o Patient explanations of work being done. No pressure to buy all the services listed Everyone is a pro and my service tech Derek B is the best of the best. I have never seen anyone besides Derek so consistently busy helping others. All in all it was another successful Audi Burlington experience! More

Report | Print

Great service as always. Service advisor always helpful and kept me informed of progress and needed repairs. Service advisor always helpful and kept me informed of progress and needed repairs. More

Report | Print

Derek Brodeur, Service Advisor, does a great job. A true professional. Always performs the required work on my vehicles and completes the work on time in a professional manner. Adnan Sehovic, Brenda A true professional. Always performs the required work on my vehicles and completes the work on time in a professional manner. Adnan Sehovic, Brendan Leary, Lauren Savage, and George Kotsiras are all very professional and great to work with. More

Report | Print

These guys are the best. Always helpful and always make sure customer is updated on status and even send video of repair after. Top notch. Always helpful and always make sure customer is updated on status and even send video of repair after. Top notch. More

Report | Print

They always go above and beyond, despite the reason I visit this dealership it’s a pleasure visit this dealership it’s a pleasure More

Report | Print

The team at Audi Burlington makes it easy. I called late afternoon and they had me bring my car in the next morning. They provided a loaner car and I was in and out quickly. They provided a vi I called late afternoon and they had me bring my car in the next morning. They provided a loaner car and I was in and out quickly. They provided a video showing exactly what needed repair and maintenance, then I was sent a link to authorize or reject the recommended service. Work was completed in a timely manner. I was able to pay my bill online and picking my car up was as easy as dropping it off. The work they did made a huge difference. My car is running better than ever. I am happy I brought my car to them for service. Thank you Derek and everyone else who made my experience at Audi Burlington a positive one! More

Report | Print