Dealership Experience
24 yrs, 7 mos
Industry Experience
35 yrs, 7 mos
Languages Spoken
English
408 Reviews
Write a Review408 Reviews of Dennis Walters
July 29, 2022
Love the attention to detail and how quickly they work to get you in and out! to get you in and out! More
Other Employees Tagged: Laurie Barrett, Nancy Mieczkowski, CJ Landy, Alex Wilson , Chuck Richardson, Cade Saba
July 28, 2022
purchased a new 2022 sedan leave it at that. noise still after having it there 4 times in a month. contacted mangement i will admit went for a test drive car would not duplicate noise just once noise still after having it there 4 times in a month. contacted mangement i will admit went for a test drive car would not duplicate noise just once in awhile. so was told parts wouldn't be put in and basically wont do anything for me. months later still noise filed a complaint to GM ad nothing back yet after a month or more. im done with GM and done with Depaula just spent $60k in a 4 month period. i really think the service dept has gone down hill since the previous shop manger retired i honestly think i was lied to also because what the invoices said and what i was told verbally by service manager Dennis. stay away from this dealership. i keep on hearing the service Dept here sucks so many issues. once they get your money they screw you over. my remember all my salesman stating give him a good review I'm not done with trying to get gm to fix this issue take it to another Chevrolet dealership. do yourself a favor dont buy or go here for service less headaches.... More
Other Employees Tagged: Thomas Restino, George DeJesus
July 21, 2022
Great service and very friendly staff. Will be sure to use De Paula Chevrolet for all m automotive needs. Will be sure to use De Paula Chevrolet for all m automotive needs. More
Other Employees Tagged: Laurie Barrett, CJ Landy
July 16, 2022
Tracy is the best and also Dennis. I can't thank them enough for bending over backwards for me. I will continue to come in and get that great services I can't thank them enough for bending over backwards for me. I will continue to come in and get that great services More
Other Employees Tagged: CJ Landy , Tracy
July 15, 2022
1st time and last time customer no loaner cars. Pay thousands of dollars for a new car then have to walk I guess. Shopping for a new Silverado now. Guess where I'm not buying it!!!!!? Pay thousands of dollars for a new car then have to walk I guess. Shopping for a new Silverado now. Guess where I'm not buying it!!!!!? More
July 15, 2022
there was a problem with delivery but it was taken care of with your wonderful staff especially John Henry. He demonstrated customer service above and beyond to resolve my new car delivery issues. Thank y of with your wonderful staff especially John Henry. He demonstrated customer service above and beyond to resolve my new car delivery issues. Thank you again John Henry More
Other Employees Tagged: Manuel Guerrero, Jacqueline Donlon , John Henry Phillips
July 10, 2022
Always had great service for over 20 years would not go anywhere else. Rob and Chris are the best in Corvette service. anywhere else. Rob and Chris are the best in Corvette service. More
Other Employees Tagged: Laurie Barrett
July 08, 2022
Completed as promised. Customer service was personalized and updates were given with each step. I truly appreciated the honesty and his knowledge. Customer service was personalized and updates were given with each step. I truly appreciated the honesty and his knowledge. More
July 08, 2022
Service was very good any questions were answered in full detail I would recommend this service to anyone detail I would recommend this service to anyone More
Other Employees Tagged: Laurie Barrett, Nancy Mieczkowski, CJ Landy, Alex Wilson , Chuck Richardson, Cade Saba
July 08, 2022
purchased a new 2022 malibu headache since day one. i have taken to service now 4 times in 2 months been i garage more then i have had it. a noise coming from the back which that cant say what the prob i have taken to service now 4 times in 2 months been i garage more then i have had it. a noise coming from the back which that cant say what the problem is but says its safe to drive it?/ hmm if the service people cant say what it is then how can you tell me its safe. its a brand new car and so much of a issue to fix. I'm very dispointed with Depaula service department I have gone to complain to Vice President now of operation lets see if he gets anything done. in mean time I have a car that i'm refuse to drive it until its fixed right. if cant fix refund my money sales guy has even stopped helping me i feel. i'm done with Depaula and if VP dont due anything time to make complaint with GM and BBB and Federal Trade Commission and get lawyer involved. hope it does not come to that... More
Other Employees Tagged: Thomas Restino, Manuel Guerrero, Jacqueline Donlon , chris wood (tech)
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