Dennis Walters | Page 9

Love the attention to detail and how quickly they work to get you in and out! to get you in and out! More

by MSCHMITZ6274 Verified Customer Verified Customer

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purchased a new 2022 sedan leave it at that. noise still after having it there 4 times in a month. contacted mangement i will admit went for a test drive car would not duplicate noise just once noise still after having it there 4 times in a month. contacted mangement i will admit went for a test drive car would not duplicate noise just once in awhile. so was told parts wouldn't be put in and basically wont do anything for me. months later still noise filed a complaint to GM ad nothing back yet after a month or more. im done with GM and done with Depaula just spent $60k in a 4 month period. i really think the service dept has gone down hill since the previous shop manger retired i honestly think i was lied to also because what the invoices said and what i was told verbally by service manager Dennis. stay away from this dealership. i keep on hearing the service Dept here sucks so many issues. once they get your money they screw you over. my remember all my salesman stating give him a good review I'm not done with trying to get gm to fix this issue take it to another Chevrolet dealership. do yourself a favor dont buy or go here for service less headaches.... More

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Great service and very friendly staff. Will be sure to use De Paula Chevrolet for all m automotive needs. Will be sure to use De Paula Chevrolet for all m automotive needs. More

by Gene Verified Customer Verified Customer

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Tracy is the best and also Dennis. I can't thank them enough for bending over backwards for me. I will continue to come in and get that great services I can't thank them enough for bending over backwards for me. I will continue to come in and get that great services More

by SHAVONNE Verified Customer Verified Customer

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1st time and last time customer no loaner cars. Pay thousands of dollars for a new car then have to walk I guess. Shopping for a new Silverado now. Guess where I'm not buying it!!!!!? Pay thousands of dollars for a new car then have to walk I guess. Shopping for a new Silverado now. Guess where I'm not buying it!!!!!? More

by JIM.GERACE1 Verified Customer Verified Customer

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there was a problem with delivery but it was taken care of with your wonderful staff especially John Henry. He demonstrated customer service above and beyond to resolve my new car delivery issues. Thank y of with your wonderful staff especially John Henry. He demonstrated customer service above and beyond to resolve my new car delivery issues. Thank you again John Henry More

by simplelogin-newsletter.ntrw3 Verified Customer Verified Customer

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Always had great service for over 20 years would not go anywhere else. Rob and Chris are the best in Corvette service. anywhere else. Rob and Chris are the best in Corvette service. More

by JimDecker Verified Customer Verified Customer

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Completed as promised. Customer service was personalized and updates were given with each step. I truly appreciated the honesty and his knowledge. Customer service was personalized and updates were given with each step. I truly appreciated the honesty and his knowledge. More

by Newme12019 Verified Customer Verified Customer

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Service was very good any questions were answered in full detail I would recommend this service to anyone detail I would recommend this service to anyone More

by WILLYB401 Verified Customer Verified Customer

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purchased a new 2022 malibu headache since day one. i have taken to service now 4 times in 2 months been i garage more then i have had it. a noise coming from the back which that cant say what the prob i have taken to service now 4 times in 2 months been i garage more then i have had it. a noise coming from the back which that cant say what the problem is but says its safe to drive it?/ hmm if the service people cant say what it is then how can you tell me its safe. its a brand new car and so much of a issue to fix. I'm very dispointed with Depaula service department I have gone to complain to Vice President now of operation lets see if he gets anything done. in mean time I have a car that i'm refuse to drive it until its fixed right. if cant fix refund my money sales guy has even stopped helping me i feel. i'm done with Depaula and if VP dont due anything time to make complaint with GM and BBB and Federal Trade Commission and get lawyer involved. hope it does not come to that... More

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