Dennis Epps
Dennis Epps at Mercedes-Benz of Owings Mills

Dennis Epps | Page 22

Sales & Leasing Consultant

Mercedes-Benz of Owings Mills

9727 Reisterstown Rd
Owings Mills, MD 21117

Contact Me
5.0
295 Reviews

I am a former USAF member for over 20 years. I enjoy the automobile industry, especially Mercedes Benz. Recently married, enjoying traveling, basketball, health training, and cooking. My number one goal in the auto industry, is to make sure my customer understand the great safety and comfort features we offer you in a Mercedes Benz. It is THE BEST OR NOTHING. DRIVEN TO DELIGHT!!! It is not just a phrase. It is a path, a promise, a belief. It is a commitment to creating positive relationships, to make making people smile, and leaving them with a sense of complete trust. Driven to delight means exceptional personal treatment. It is a reminder that the journey is never done. That there is always a more thoughtful way. and throughout each interaction, we must remember that the best or nothing cannot just be a description of our vehicles, but it must also represent the people behind them. Mercedes Benz. The Best or Nothing.

Dealership Experience

8 yrs, 4 mos

Industry Experience

29 yrs, 1 mo

Languages Spoken

English English

German German

Employee Video

5.0

295 Reviews

Write a Review

295 Reviews of Dennis Epps

September 25, 2019

Dealership Rating
Employee Rating

above and beyond accomodating I first went to the Audi dealership across the street I was displeased with the price and the poor customer service . I left and checked on a used Aud More

by kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paris

Sep 28, 2019

Mercedes-Benz of Owings Mills responded

Kim, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help. We hope to be of service to you again! Take care!

September 24, 2019

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Employee Rating

One happy customer Dennis was great found the car I was looking for he was also very knowledgeable of the functions and features of the vehicle. I’m very happy with my p More

by Mpulliam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 17, 2019

Dealership Rating
Employee Rating

Purchase review Dennis is great!!! This is my 3rd vehicle from him!! I definitely recommend him to anyone looking to buy a new vehicle!!! Owings mills Mercedes d More

by Lisachung82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fran M King

Sep 18, 2019

Mercedes-Benz of Owings Mills responded

Congratulations on your new vehicle! We're glad to hear Dennis delivered such a great experience once again. If there's anything further we can do for you, we are happy to help!

September 16, 2019

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Employee Rating

Dennis is amazing!!! Was hesitant on buying a new car but Dennis made the experience so much smoother. Great guy cares about his customers & makes sure your vehicle is per More

by CJ. Leonard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 18, 2019

Mercedes-Benz of Owings Mills responded

CJ, we're happy you found Dennis to be so supportive during your car buying experience here at Mercedes-Benz of Owings Mills! We hope you continue to choose us for all your automotive needs! Take care!

September 13, 2019

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Employee Rating

Great place Dennis was nice and very patient while i was trying to decide if i wanted the car. Finally i made a decision and got the car i wanted. More

by TBlackwell02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Kim

Sep 14, 2019

Mercedes-Benz of Owings Mills responded

Thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Owings Mills!

September 03, 2019

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Employee Rating

Great Dennis is very friendly and helpful as well. He helped get the car i wanted with the price i needed. Thank you so much. Ola More

by Ola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 06, 2019

Mercedes-Benz of Owings Mills responded

Ola, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

September 03, 2019

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Employee Rating

Excellent Customer Service! 5 Stars! I had a fantastic experience purchasing my vehicle from Mercedes-Benz of Owings Mill. Mr. Epps truly is the best! He listened to what I was looking More

by P. Stewart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 06, 2019

Mercedes-Benz of Owings Mills responded

Stewart, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thank you so much for choosing Mercedes-Benz of Owings Mills as your first choice for service!

August 31, 2019

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Employee Rating

Dennis is Fabulous!,,,, Dennis went above and beyond in his knowledge, expertise, and professionalism. He is above and beyond what can be expected from normal sales professio More

by Thebly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 06, 2019

Mercedes-Benz of Owings Mills responded

Thebly, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Mercedes-Benz of Owings Mills!

August 31, 2019

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Employee Rating

Top notch service. Very thorough and friendly! Buying a car can be a very stressful experience but Dennis takes away all the stress. His friendly, patient, professional manner made all the differen More

by Lora D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fran M King

Sep 06, 2019

Mercedes-Benz of Owings Mills responded

Lora, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 15, 2019

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Employee Rating

Excellent service Just brought home my third Mercedes at the beginning of the month. My salesman, Dennis Epps, goes above and beyond and has sold me all 3. I am very pa More

by MelissaH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 16, 2019

Mercedes-Benz of Owings Mills responded

Hi Melissah, thank you so much for your positive comments about Mercedes-Benz of Owings Mills. Safe travels!

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