Dennis Epps | Page 18

Excellent customer service. Always on time. Scheduling is easy, received a loaner car, and talked with Dennis regarding GLC… Now I’m just waiting for a deal on that. Dennis is great easy, received a loaner car, and talked with Dennis regarding GLC… Now I’m just waiting for a deal on that. Dennis is great More

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Dennis Epps had an uplifting attitude. He was able to get me taken care of over the phone and email. By doing that, it kept me safe from COVID-19 and it did not have me sitting in the dealership all day get me taken care of over the phone and email. By doing that, it kept me safe from COVID-19 and it did not have me sitting in the dealership all day looking at the walls for no reason. He did not waist my time at all. He was very courteous and very attentive to what I needed. He is definitely an example of the way selling a vehicle should be done. I will certainly be back to see him again. More

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It was an absolute pleasure working with the staff at Mercedes-Benz of Owings Mills, especially Mr. Dennis Epps. His level of professionalism and knowledge of his company's products was above reproach. W Mercedes-Benz of Owings Mills, especially Mr. Dennis Epps. His level of professionalism and knowledge of his company's products was above reproach. We looking forward to working him and the rest of MB of Owings Mills staff for years to come. More

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Excellent service. I had purchased a GLC 300 4-matic with absolutely no features 28 days prior to going to the Owings Mills dealership. I was frustrated and hated the car. Dennis listened to my story with absolutely no features 28 days prior to going to the Owings Mills dealership. I was frustrated and hated the car. Dennis listened to my story and knew exactly what I wanted. With his expertise, and without pressure, I traded that car for a totally blinged-out car with tons of features. I am so happy now. I recommend Dennis Epps to everyone. More

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Dennis Epps provided a very thorough, but non-pressure, buying experience. I actually started my search for a car with Mr. Epps approximately a year ago as I was looking to eventually downsize. I visited a buying experience. I actually started my search for a car with Mr. Epps approximately a year ago as I was looking to eventually downsize. I visited a few other Mercedes dealerships and none compared to the pricing and service received from Mr. Epps. I had a certain price point I wanted to remain within and a dollar amount for my trade that could make or break the deal. The price negotiated for my car was well within my price point and I got exactly what I requested for my trade. Mr. Epps is very knowledgeable, as well as reliable and responsive. If he says he's going to follow up with something or get a question answered, he definitely does it. His years of experience are on full display when interacting with his clients. I would recommend him to anyone looking for a Mercedes. More

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I wanna give more stars to Dennis Epps if possible.He is I wanna give more stars to Dennis Epps if possible. He is best of the best. He was very professional and dependable. He helped me a lot for leasing I wanna give more stars to Dennis Epps if possible. He is best of the best. He was very professional and dependable. He helped me a lot for leasing a car thoroughly. Definitely I'll call him again when my wife needs to get a new car. More

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The overall buying experience was wonderful. Dennis was very knowledgeable and help us make the right choice for our needs. I have already recommended his service to others. very knowledgeable and help us make the right choice for our needs. I have already recommended his service to others. More

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Dennis is an AMAZING sales person! This is my first Mercedes-Benz and I could tell he genuinely cared about my car buying experience. He made sure I found the perfect car and that I was comfortable. He Mercedes-Benz and I could tell he genuinely cared about my car buying experience. He made sure I found the perfect car and that I was comfortable. He is extremely knowledgeable of Mercedes-Benz vehicles. He gave me a thorough “how to” walk through of my car. He even walked me through setting up all of the personalized features in my car such as connecting my personal electronic devices. More

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When my wife and I had finished talking to Mr. Epps When my wife and I had finished talking to Mr. Epps and it was time to talk with the finance department, we sat in Mr. Epps office for thirty min When my wife and I had finished talking to Mr. Epps and it was time to talk with the finance department, we sat in Mr. Epps office for thirty minutes after being at the dealership for more than four hours. It was the slow time of the day at the dealership and we were the only customers there. We received service after I complained why we had not been seen by the finance department.. Hooray to Mr. Epps. It bothered My Wife and I to sit and wait for so long for the finance department, so we rate the finance department three stars. More

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I just purchased Gla 250 from owingsmill dealership and Dennis helped me. He was super nice and awsome!!! The car is nice! Thank you! Dennis! Dennis helped me. He was super nice and awsome!!! The car is nice! Thank you! Dennis! More

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