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Dennis Epps
Dennis Epps | Page 15
Sales & Leasing Consultant
Mercedes-Benz of Owings Mills
9727 Reisterstown Rd
Owings Mills, MD 21117
295 Reviews
I am a former USAF member for over 20 years. I enjoy the automobile industry, especially Mercedes Benz. Recently married, enjoying traveling, basketball, health training, and cooking. My number one goal in the auto industry, is to make sure my customer understand the great safety and comfort features we offer you in a Mercedes Benz. It is THE BEST OR NOTHING. DRIVEN TO DELIGHT!!! It is not just a phrase. It is a path, a promise, a belief. It is a commitment to creating positive relationships, to make making people smile, and leaving them with a sense of complete trust. Driven to delight means exceptional personal treatment. It is a reminder that the journey is never done. That there is always a more thoughtful way. and throughout each interaction, we must remember that the best or nothing cannot just be a description of our vehicles, but it must also represent the people behind them. Mercedes Benz. The Best or Nothing.
Read moreDealership Experience
8 yrs, 4 mos
Industry Experience
29 yrs, 1 mo
Languages Spoken
English
German
Employee Video
295 Reviews
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295 Reviews of Dennis Epps
August 21, 2021
Once again... Top Notch Service!!! For the third time now Dennis and the entire sales and finance departments has made it an experience to remember. Dennis' concern and level of support continues long after Dennis and the entire sales and finance departments has made it an experience to remember. Dennis' concern and level of support continues long after the sale date. He continues to ensure that we are fully satisfied with our purchase long after the sale has completed. We'll definitely be back in the future. Thank you all!!! More
by Zuluone70
Other Employees Tagged: Fran M King, Phaeng Taweepuntsant
August 02, 2021
Everyone on staff was very pleasant and very attentive to our needs even the ones that didn't have stake in our customer satisfaction. Dennis Epps made the experience easy and memorable. He is the reason we our needs even the ones that didn't have stake in our customer satisfaction. Dennis Epps made the experience easy and memorable. He is the reason we are return customers even after moving out of state. We will be back!!! More
by Satee75
Other Employees Tagged: Murphy Tederick , Fran M King
July 31, 2021
Dennis is always professional and very knowledgeable also gives quality and impeccable service. Every dealership he goes to I will follow for that 5 star service that he provides. gives quality and impeccable service. Every dealership he goes to I will follow for that 5 star service that he provides. More
by qsliving
July 31, 2021
Dennis Epps receives high marks from me. He reaches out to me to ensure that all is well with my new Mercedes experience. This is so much appreciated; just a wonderful salesman that goes wayyyy above and b to me to ensure that all is well with my new Mercedes experience. This is so much appreciated; just a wonderful salesman that goes wayyyy above and beyond. More
by Lavoniareid
Other Employees Tagged: Phaeng Taweepuntsant
July 31, 2021
Hello, Before coming to Mercedes of Owings Mills, I had Hello, Before coming to Mercedes of Owings Mills, I had a very poor experience at another dealership. When arriving to Mercedes of Owings Mills Hello, Before coming to Mercedes of Owings Mills, I had a very poor experience at another dealership. When arriving to Mercedes of Owings Mills, Mr. Dennis greeted us at the door and gave us am AMAZING experience. As a new Mercedes owner, I was not familiar with the car or features, but Mr. Dennis educated us on all of the features as well as the driving experience. From start to finish, I have NEVER had such a GREAT car buying expereince. If you are in the market for a Mercedes, I highly reccomend you see Mr. Dennis at Mercedes of Owings Mills! More
by Tpowell05
July 22, 2021
Dennis, your passion for Mercedes-Benz is infectious. You have superb customer service skills! your friendly tenacity and consistency won me over! Thank you for all the teaching and demonstration! have superb customer service skills! your friendly tenacity and consistency won me over! Thank you for all the teaching and demonstration! More
by Gina D
Other Employees Tagged: Fran M King
July 07, 2021
I want to thank Mr. Dennis for his amazing customer service! I came in with my mother and he gave us accurate information about the vehicle I purchased and was respectful from the beginning to the end. service! I came in with my mother and he gave us accurate information about the vehicle I purchased and was respectful from the beginning to the end. Every question I had, he made sure he answered and not only was he professional the whole time but he made us feel as if we were home. His professionalism, respect, and honesty made us want the car even more! Thank you again! My mother will be purchasing a car from him soon as well. More
by lauryn.christian
June 30, 2021
MR DENNIS EPPS, IS PERFECT GENTLE MAN FOR THE JOB OF SALES PERSON FOR THE CAR LIKE NO OTHER CAR. THANKS TO HIM FOR HIS PROFESIONAL HELP FOR HELPING ME TO FIND MY PERFECT TRUCK GLS 450. HE IS PROFESIONA SALES PERSON FOR THE CAR LIKE NO OTHER CAR. THANKS TO HIM FOR HIS PROFESIONAL HELP FOR HELPING ME TO FIND MY PERFECT TRUCK GLS 450. HE IS PROFESIONAL BEHAVOR EARN HIM A MEDAL OF HONOR FROM ME AS A CUSTOM. I WILL RECOMMAND HIM TO FRIENDS. MR DENNIS EPPS IS THE RIGHT MAN FOR THE JOB. MR DENNIS FOR YOUR HELP AND SERVICE. I REMAIN LOYAL. SIR CHRIS I More
by akuchi2
Other Employees Tagged: Mahaman Kolo , Phaeng Taweepuntsant
June 27, 2021
After 4 prior test drives I thought I understood the GLC. Then I met Dennis and he truly opened my eyes. A rare professional. Thanks. Then I met Dennis and he truly opened my eyes. A rare professional. Thanks. More
by Kirt
Other Employees Tagged: Mahaman Kolo
June 24, 2021
I had the absolute best experience with Dennis Epps and Rob Banks. I had a 2016 to trade in and that went very smooth, and in this tough market they were able to find me the perfect car to exceed all my d Rob Banks. I had a 2016 to trade in and that went very smooth, and in this tough market they were able to find me the perfect car to exceed all my desires. A new CLS450 was able to be located and it is absolutely perfect. Dennis has helped me navigate all the new electronics and features. He has been around at the drop of a hat to help me as I’m learning all the features. If every dealership was employing sales associates with the integrity of Dennis the car industry would be thought of as much more transparent and helpful. Everyone in Owings Mills was very friendly and accommodating. Congratulations to a true professional. More
by Paul W
Other Employees Tagged: Robb Banks , Fran M King
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