Delonte McDaniel

Umair was exceptional to work with. Very respectful and polite with no pressure to buy. Very respectful and polite with no pressure to buy. More

by jbjc1964 Verified Customer Verified Customer

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I am leaving this review to highlight a significant lack of professionalism and communication at this dealership. While the final price on my 2026 Equinox was competitive, the customer service experience—sp of professionalism and communication at this dealership. While the final price on my 2026 Equinox was competitive, the customer service experience—specifically from management—was unacceptable. Primary Issues: • Highly Unprofessional Conduct: After submitting honest feedback via a survey, I was harassed with five calls in one day from the manager, Delonte (who was unreachable during the actual sales process). When I returned the call, he began yelling at me regarding his 5% commission and repeatedly interrupted me when I tried to speak. • Predatory Accessory Markups: The dealership attempted to charge $500 for wheel locks (a 1000% markup over market value). Management became defensive and stated they felt "personally disrespected" when I questioned this cost and mentioned price-comparing with other dealers. • Logistical Failures: Communication regarding my vehicle’s delivery was poor. Despite taking a day off work based on their timeline, I wasn't notified the car was ready until 30 minutes before closing. • Withholding Documentation: I was not provided with copies of my contract or financing paperwork at the time of signing, requiring multiple follow-ups post-sale. • Internal Inconsistency: The sales staff openly criticized their own dealership's overpriced features immediately after I had to negotiate them down with management. Summary: A fair price does not excuse being yelled at or harassed by management. I would caution future buyers to weigh the potential savings against a complete lack of professional standards and post-sale support. More

by ZACHTTESTA Verified Customer Verified Customer

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The customer service was excellent! !!! Our Sales person was outside when we pulled up, very eager to help us get the best vehicle for our needs and wants!!! !!! Our Sales person was outside when we pulled up, very eager to help us get the best vehicle for our needs and wants!!! More

by kitacarter Verified Customer Verified Customer

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Curious people, excellent job and service. I will be using Bomnin next time I need service. I will be using Bomnin next time I need service. More

by jeff.long2 Verified Customer Verified Customer

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The staff were friendly and came out to help us right when we got there. I was just looking at first and went to a different dealership after but ended coming back to Bomnin Chevrolet Manassas and bought when we got there. I was just looking at first and went to a different dealership after but ended coming back to Bomnin Chevrolet Manassas and bought a brand new equinox! More

by allison.teschke Verified Customer Verified Customer

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Xavier was very helpful and explained all the features of the electric car. He checked in the next day to see if I had questions and even what my parents thought of the car. the electric car. He checked in the next day to see if I had questions and even what my parents thought of the car. More

by jkbonkoski Verified Customer Verified Customer

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My experience was good overall Mr Ruiz did a great job! One of the managers was very pushy..kinda bully like delivery and it was very annoying fortunately I know how to stand my ground..the financial manag One of the managers was very pushy..kinda bully like delivery and it was very annoying fortunately I know how to stand my ground..the financial manager was thorough..Mr Ruiz stayed on top of it kept me informed and was determined to make it happen which kept me from turning away #lovemycadi More

by DKL Verified Customer Verified Customer

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Very professional operation, nice dealerto do business with, would recommend to future customers to go for next new or used vehicle. with, would recommend to future customers to go for next new or used vehicle. More

by tractortrailer3 Verified Customer Verified Customer

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Kevin Dougherty, Samuel Robles, and the entire Bomnin Team were excellent to work with. Knowledgeable, professional, accommodating, and personable - the staff made the experience worth the drive from Bal Team were excellent to work with. Knowledgeable, professional, accommodating, and personable - the staff made the experience worth the drive from Baltimore. I would definitely return and recommend Bomnin to anyone in the market for a new or previously owned vehicle. I'm thrilled with my new Chevy and can rest well knowing I received fantastic value! More

by brian.lange Verified Customer Verified Customer

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Ali was absolutely amazing. The time he took to go over everything in detail with us was truly appreciated. Ali went above and beyond to assist us. The time he took to go over everything in detail with us was truly appreciated. Ali went above and beyond to assist us. More

by CHRISTIANJONES2345 Verified Customer Verified Customer

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