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Deanna Parnell
Deanna Parnell at Jim Hudson Lexus

Deanna Parnell | Page 6

Service Advisor - Lexus Certified

Jim Hudson Lexus

328 Killian Rd
Columbia, SC 29203

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5.0
66 Reviews
5.0

66 Reviews

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66 Reviews of Deanna Parnell

February 14, 2025

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Employee Rating

Ms. Deanna is GREAT!!! I want her to continue to be my service representative for life! More

by ernestchambers40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melvin Alston, Sam Mercado

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Feb 14, 2025

Jim Hudson Lexus responded

Thank you for your kind words for Deanna. We appreciate your support here at Jim Hudson Lexus of Columbia!

February 02, 2025

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Awesome dealership…my last 2 cars have been with them. Will be using them in the future too More

by Cent
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 03, 2025

Jim Hudson Lexus responded

Your kind review warms our hearts! Thank you from the Jim Hudson Lexus of Columbia Team.

January 30, 2025

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Deanna was very friendly, knowledgeable, and attentive to my needs, in regards to my vehicle! She has the perfect personality for communicating with customers! More

by Sadina
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Service Time
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Recommend Dealer
Yes
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Jan 30, 2025

Jim Hudson Lexus responded

Thank you for your wonderful review, Sadina! We're thrilled to hear that Deanna provided you with friendly, knowledgeable, and attentive service at Jim Hudson Lexus of Columbia. We appreciate your kind words and look forward to assisting you again in the future!

January 28, 2025

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Highly recommend. Julia was pleasant & most helpful in dealing with rescheduling service appt due to weather. Deanna was thorough in explaining required & recommended More

by Morgan
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julia, service technician ( failed to get his name)

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Jan 29, 2025

Jim Hudson Lexus responded

Morgan, thank you for the recommendation! We're delighted to hear that Julia and Deanna made your experience at Jim Hudson Lexus of Columbia a positive one. We appreciate your feedback and look forward to serving you again in the future!

January 24, 2025

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Lexus dealership has wonderful service! Outstanding knowledge of my car and feedback were given. Outstanding! More

by Jennifer
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Service Communication
Recommend Dealer
Yes
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Jan 27, 2025

Jim Hudson Lexus responded

Jennifer, we're delighted to hear that you had such a positive experience with the team at Jim Hudson Lexus of Columbia! Thank you for highlighting their outstanding service and knowledge. Enjoy your ride!

January 10, 2025

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Love the service. The people are so friendly and accommodating and you get a play by play video of the technician working on your car. I would recommend 💯! More

by deedee
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Recommend Dealer
Yes
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Jan 10, 2025

Jim Hudson Lexus responded

Thank you for the glowing review! We're delighted to hear that our service and team at Jim Hudson Lexus of Columbia made such a positive impression. We appreciate your recommendation and look forward to serving you again in the future!

January 08, 2025

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Very friendly and professional. Lexus has the best customer service by far. Great waiting area. More

by edleuven01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Barry Frick, Tony Locklear, Sam Mercado, Shaun Crosier, Danny Chupek, Erik Due, Danil Weih, Jared Goodman

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Jan 08, 2025

Jim Hudson Lexus responded

Thank you for leaving Jim Hudson Lexus of Columbia a five-star review! We're glad that our team was friendly and you enjoyed our waiting area.

January 05, 2025

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Deanna was amazing to work with, highly recommend! Will definitely look forward to working with her in the future. More

by audra.shives
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Recommend Dealer
Yes
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Jan 06, 2025

Jim Hudson Lexus responded

We're delighted to hear that Deanna provided such a great experience at Jim Hudson Lexus of Columbia! Thank you for the recommendation, and we look forward to welcoming you back in the future.

January 04, 2025

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I recently had my Lexus serviced at Jim Hudson Lexus of Columbia, and the experience was exceptional. The staff was professional, courteous, and attentive to my needs. They kept me informed throughout the More

by abhi T.
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Service Communication
Recommend Dealer
Yes
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Jan 06, 2025

Jim Hudson Lexus responded

Abhi, we're delighted to hear about your exceptional service experience at Jim Hudson Lexus of Columbia! Our team is committed to providing top-notch care and expertise. Thank you for recommending us, and we look forward to serving you again in the future!

January 01, 2025

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The service was excellent. My car was ready when I wanted it.I would recommend this dealership to everyone. More

by bill250
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Service Time
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Recommend Dealer
Yes
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Jan 02, 2025

Jim Hudson Lexus responded

Thank you for your positive feedback, Bill! We're glad to hear that your service experience at Jim Hudson Lexus met your expectations and that your car was ready when you needed it. We truly appreciate your recommendation and look forward to serving you again in the future!

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