David Russo | Page 42

The entire experience was a pleasure& from the moment I met Dave my salesman until I walked out the door and drove away in my new car. I hadn’t planned on buying that day but everyone there took the time t met Dave my salesman until I walked out the door and drove away in my new car. I hadn’t planned on buying that day but everyone there took the time to answer all my questions and made the process run so smoothly. More

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I received very good service. I have gotten many Honda vehicles through David Russo over the years and continue to come back to him. He answered all my questions in a straightforward manner and arranged vehicles through David Russo over the years and continue to come back to him. He answered all my questions in a straightforward manner and arranged paperwork in advance to make pickup as quick as possible. Bishoy in the finance department also did advance work to make my transaction as smooth as possible. More

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Everyone here was so kind and helpful. They moved things Everyone here was so kind and helpful. They moved things along so quickly. David Russo was such A huge help with finding me a perfect car, fit exac Everyone here was so kind and helpful. They moved things along so quickly. David Russo was such A huge help with finding me a perfect car, fit exactly for my family. We love it! Thank you so much! More

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Great service! Fantastic price and was able to pick up my car same day. David and the team made the entire process easy and as painless as possible! car same day. David and the team made the entire process easy and as painless as possible! More

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Mis-steps at every level. First salesman never showed me how ANYTHING but how the trunk worked in 2020 Ridgeline. He never asked to bring the vehicle I requested to the showroom. Then he and whatever manage how ANYTHING but how the trunk worked in 2020 Ridgeline. He never asked to bring the vehicle I requested to the showroom. Then he and whatever manager insulted me by offering the Sticker price and only $500 on my trade. The vehicle was already marked down online. So, after 2 hrs I was walking out when Bepin stopped me to try to make a deal. The vehicle was at the showroom in 7 minutes. After negotiating to get the sale price that was on a sign in the passenger seat, we began the process. Bepin actually made an effort to sell the Ridgeline by showing all of it's features. I was asked to sign the inspection checklist and review the dealership before I took possession of the vehicle. After almost 6 hrs and making my down pymt, I left to return the next day to pick up my vehicle. That took longer than expected as one of the bed hatches wouldn't open and there was only a 1/4 tank of gas in the Ridgeline. Management missed the ball on this one,. They can't have salesmen who don't know the features on vehicles he's selling, and then playing games with the price. Anyhow, 10 days of driving and I stopped in to the Service dept in Passaic, and they were outstanding. My time was important to them. It was important that I had an understanding why things worked or didn't work. I had an issue with a door not working: child safety lock engaged. Two pieces of equipment in the glove box I thought got missed. Trailer hitch accessory and bed door release cover. Issue solved. Apparently, Service can show you how things work, and sales can't because of Covid. I disagree. One thing I made clear early to sales: I never drove a Honda. I couldn't even back the car up to test drive. More

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We purchased a HRV EX yesterday. We had made an appointment and indicted the color we wanted. We received the most excellent service from David Russo and his staff. He was very professional and cou appointment and indicted the color we wanted. We received the most excellent service from David Russo and his staff. He was very professional and courtesy and made our buying experience very easy and pleasant. More

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My mom bought a Honda fit last night and we received the most excellent service from David Russo and his staff. He was very professional and courtesy and made our buying experience very easy and pleasant. most excellent service from David Russo and his staff. He was very professional and courtesy and made our buying experience very easy and pleasant. More

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We received Quality service and professionalism when we went to purchase our car. Lou Auriemma and Dave Russo made our transaction easy and stress free. went to purchase our car. Lou Auriemma and Dave Russo made our transaction easy and stress free. More

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Had a really awesome experience with Lou the manager and Dave Russo! Gave me a great deal on a 2021 CR-V! Honest, knowledgeable and professional! Strongly recommend! Dave Russo! Gave me a great deal on a 2021 CR-V! Honest, knowledgeable and professional! Strongly recommend! More

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David Russo is knowledgeable, patient, warm and friendly, and I felt he really cared about helping me get exactly what I need and for the right price. Everyone at the dealership was friendly and eager to he and I felt he really cared about helping me get exactly what I need and for the right price. Everyone at the dealership was friendly and eager to help. Their desire to do so seemed genuine. I certainly plan to continue working with David and his team. More

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