David Maloy

We had a perfect experience at Lewisville VW. We were looking for a deal that helped us with our car monthly payments without having to resign from the features we were experiencing before. We fo We were looking for a deal that helped us with our car monthly payments without having to resign from the features we were experiencing before. We found a great option there, and getting it was really easy and smooth. We came to see options and really soon we were out with a beautiful new car. Thanks!! More

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He was very knowledgeable about the vehicles and he had patience to let me look at and sit in different cars until I pick the perfect one. He also explained how to use all the new bells and whistles in my patience to let me look at and sit in different cars until I pick the perfect one. He also explained how to use all the new bells and whistles in my new car. More

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The dealership was very helpful on helping us pick out the best vehicle for us and the staff were very friendly the best vehicle for us and the staff were very friendly More

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I have to say a full evening at Lewisville Volkswagen may have been long but we had amazing service and buying a new car was definitely a positive experience! For starters Guillermo Avila was hands down am have been long but we had amazing service and buying a new car was definitely a positive experience! For starters Guillermo Avila was hands down amazing! A month ago we went in and looked at a car, after looking I wasn’t 100% sure that’s what I wanted. While leaving I explained to Guillermo that I didn’t want to be contacted and bothered, when I was ready I’d reach out if they had something. He is the first and ONLY salesman that has ever honored my request and that alone stood for something. That same day we met Chris Eagan and he was very understanding on things and absolutely friendly. Fast forward to July 25, we went back because I wanted to test drive the Atlas and Cross Sport. I have had a Jeep Grand Cherokee for the last 10 years and have loved my car but it was time for something new and VW had better to offer from the vehicles I was comparing. Guillermo had one pulled to the front waiting on me when we arrived. He answered all of my serious and silly questions and more. He got me what I wanted for my used trade in, he helped me get very close to what I wanted on the sale price of a new car and made the buying experience one to remember. Chris came back in the office and spoke to us again and went over some things and even helped us a little more on the price of the car. Chris was very polite, friendly, and respectful. Then John Chapman came in and moved some numbers around and got us a great deal on the Wheels and Tires warranty and explained everything the absolute best so that we understood what was covered. He was super genuine, helpful and respectful! These three men along with the GM were hands down amazing! We didn’t get to meet the GM but I’d say it says something when he didn’t run me off or laugh in my face after my initial offer on the new car, instead he worked some numbers and got closer to the offer than I expected! We thank you Lewisville Volkswagen for giving us a positive experience and taking care of us to the best of your ability. More

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The entire experience felt streamlined and efficient. Test drives, discussions, and financing were finalized in a reasonable amount of time. Wallace was knowledgeable and attentive without pressure. Test drives, discussions, and financing were finalized in a reasonable amount of time. Wallace was knowledgeable and attentive without pressure. More

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Process was pretty simple as I went from a lease to a purchase. Overall experience was favorable. purchase. Overall experience was favorable. More

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Jafri was great to work with, he made the transaction seamless and kept me from having to spend hours in a dealership. Stress free and Great customer service seamless and kept me from having to spend hours in a dealership. Stress free and Great customer service More

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A very pleasant purchase experience. The sales person Matthew was professional and was very helpful, promptly following up on commitments. No sales pressure and no additional fees. The sales person Matthew was professional and was very helpful, promptly following up on commitments. No sales pressure and no additional fees. More

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I’ve been doing business with Lewisville VW and Joe Downs for almost 20 years, always been excellent! for almost 20 years, always been excellent! More

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I would like to appreciate John Chapman for making sure to attend to my requests beyond his assigned job duties. He ensured to look into my requests and kept informed time and again of the process and prog to attend to my requests beyond his assigned job duties. He ensured to look into my requests and kept informed time and again of the process and progress. He ensured to follow up internally on my requests and made sure to address the concerns. He is a great one to work with and I would recommend him. He also coordinated to have the vehicle delivered to my place and ensured that I get some relief to not drive to the location for pickup. More

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