David James

Mark Stevens and crew are super stars. From the first email to delivery everything Certified Benz and Beemer did top notch. I was a little nervous about buying a car from out of state but From the first email to delivery everything Certified Benz and Beemer did top notch. I was a little nervous about buying a car from out of state but they make the entire process transparent and keep you in the loop. I highly recommend Certified Benz and Mark Stevens for all your needs regarding a nice vehicle. More

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I had almost given up hope on finding what my family needed but also could afford. I stumbled across Benz and Beemer and Tim made it all happen. He was kind humble and so wonderful to work with. He genu needed but also could afford. I stumbled across Benz and Beemer and Tim made it all happen. He was kind humble and so wonderful to work with. He genuinely cared about helping me and I felt heard right from the start. I was even able to do most of the work over the phone, he even took the time to make me a video of the car inside and out so I could see it in real time before coming in. This was a huge help for me having littles at home trying to multitask. . He was patient with me and did all the extra stops making sure I was not only happy with my purchase but also excited! I’m so grateful for Tim and the team at Benz. I highly recommend them and will be telling all my family and friends to go straight to Tim! More

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Saw Yu Nwe Zin was our sales rep when we purchased our Volvo, and she was awesome from start to finish. Attentive, easy to work with, and she really paid attention to the small details. She never missed a Volvo, and she was awesome from start to finish. Attentive, easy to work with, and she really paid attention to the small details. She never missed a beat, stayed consistent, and made the entire car buying experience smooth and stress-free. We just had a newborn, and she made everything incredibly easy for us. She worked with our situation, got us in and out quickly, and even surprised my wife with flowers, which meant a lot to us. I’d absolutely come back to her for a future car or upgrade as our family grows. Thank you again, we really appreciate how easy you made everything. More

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Always a pleasant experience, highly recommended! !! Very fair value for your trade, luxurious used cars in very good condition!!!! !! Very fair value for your trade, luxurious used cars in very good condition!!!! More

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I’m a 100% Disabled Veteran, Senior Citizen and I had the phenomenal opportunity to meet, speak and, work with Conner in the Service Department. He was very knowledgeable about the importance, process and lo phenomenal opportunity to meet, speak and, work with Conner in the Service Department. He was very knowledgeable about the importance, process and logistics of the service I was in need of on my Land Rover Range Rover Autobiography vehicle. He listened to my concerns regarding the things that I wanted and needed done. There was some slight alterations necessary to fully address my specific needs. Man when I tell you Conner was a dynamic asset to getting those things addressed and done… would be an understatement. He sat me down and itemized a composite list of the things that I was looking to have done. When I came to pick up my vehicle… I was shocked at his due diligence and tenacity to see that Every Single Thing that I requested was completed and he also made sure that my vehicle was Detailed so well, I was ecstatic to say the least. He’s a consummate determined, intelligent guy with a real heart, personality and, loads of professionalism, courtesy, integrity and honesty. This was a great experience for me and confidence booster in th Certfied Benz & Beemer Brand and Dealership as a whole. His passion for performance and dedication to perfection for the customer ranks at the top of the ranks omongst other Dealerships and their Service Departments. He treated me so well and took care of Mr Autobiography, that was why I felt so compelled to entrust him, the Service Department and THIS Dealership with the additional opportunity to service and take care of my Mercedes Benz S560 4Matic. He went straight into getting this vehicle showroom ready and thoroughly checked, tested and, Detailed… clean as a whistle. I’m very grateful and appreciative of his above and beyond approach in regards to my two vehicles. In closing I’d like to also mention Andy my salesman was terrific and very pleasant. He walked me through my purchase process without any pressure to buy. I truly appreciate that and him for being a top notch sales representative and definitely a decent customer satisfaction driven professional. I’m also going to mention Richard the Service Department Manager who went out of his way to greet me, treat me with kindness and respectfulness and assure me that he was placing me and my vehicles in the capable hands of Conner. And, last, but Not Least, there’s David James the General Sales Manager, he called me and addressed some questions I had and he was instrumental in getting me the information and provided the best feasible solutions to my situation as a customer. The Overall Customer Experience was a Very Good one. I highly recommend that if you’re interested in getting things done right in a no pressure atmosphere, Certified Benz & Beemers is the Dealership for you. The whole Staffing/Team is Dedicated to Helping Customers and Customer Satisfaction through their Various Vehicles and Services. Great Job, Well Done! These Kudos are Well Deserved. Thanks to you All. I’m a Real. Satisfied. Customer. Who will be patronizing this Dealership and its Service Department for the upcoming foreseeable future. Now, That’s it and, That’s all. Thanks 😊 More

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This isn't your run of the mill dealership, they treat you like one of their own, no pressure, no gimmicks, no xx. Saw took great care of us, answered every question and made sure we left with no stone un you like one of their own, no pressure, no gimmicks, no xx. Saw took great care of us, answered every question and made sure we left with no stone unturned. More

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I had the pleasure of working with Saw on putting together a deal for a 2018 Jaguar XFS wagon. I inquired online for availability and set up a same day appointment to check out this vehicle, when I a together a deal for a 2018 Jaguar XFS wagon. I inquired online for availability and set up a same day appointment to check out this vehicle, when I arrived was promptly greated by Saw and was able to thoroughly check out the car and the dealer provided the most current CarFax, showing me pages upon pages of service on this 91k mile Jaguar. The car was impeccable, well maintained with service records and detailed to perfection, picking the car up the dealer will maintain a ceramic coating for the life of you owning the vehicle so as an owner we are not worried about Arizona hard water spots. Even financing was easy peasy, asked for more on the vehicle I’m trading in and was granted without the need of negotiation. 2018 91k mile Jaguar, the dealer was able to help provide a bumper to bumper warranty on the vehicle covering just about everything on the car, and after using it am so glad I did. As requested to the dealer to have a broken ac vent in the car, they had the parts ordered and delivered to the dealership, just had to setup an appointment with them for installation and was out after 1.5 hours of labor and they got the car washed for me while I was there. All in all, I have never had such an amazing and well thought out time at a car dealership as I did at Certified Benz & Beemer. Saw especially was a professional and was able to answer all my questions about the car and provided carfax and helped negotiate my current trade in value. They even follow up via email to ensure the car is maintained with the service team. 100/100 service from this dealership. More

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Scam artist in finance dept . The cut every corner at my expense. Place isn’t what it used to be. The cut every corner at my expense. Place isn’t what it used to be. More

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Leandra was absolutely fantastic to work with. We were in a tough spot — vacationing in California while Virginia residents — when our car unexpectedly died and we suddenly needed a replacement fa We were in a tough spot — vacationing in California while Virginia residents — when our car unexpectedly died and we suddenly needed a replacement fast. From the very first call, Leandra and her team knew exactly how to handle the situation. We purchased our used Ford Explorer entirely over the phone, had it shipped to California, and will be registering it back in Virginia. That’s not a simple transaction, but Leandra made it feel effortless. She was extremely knowledgeable, explained everything clearly, and handled the logistics with confidence and professionalism. There was zero pressure at any point — just honest answers, great communication, and a smooth process from start to finish. Delivery was fast, updates were consistent, and everything happened exactly as promised. If you’re looking for someone who genuinely knows what they’re doing, communicates well, and makes a stressful situation easy, Leandra is the person you want. We couldn’t be happier with the experience and would absolutely recommend her to anyone. More

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Scott Bailey, the sales associate who assisted me with the purchase, was great to work with. CB&B treated me fairly on my trade. The sales manager, David, also was available to assist with the sale and wa the purchase, was great to work with. CB&B treated me fairly on my trade. The sales manager, David, also was available to assist with the sale and was very helpful. I also met Zoe and who helped complete the paperwork on the vehicle and he also presented some additional coverage packages for the vehicle to protect my investment. Thank you to CB&B for being professional and courteous. More

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