David Fyffe

Where to start? Not at Volkswagen of West Islip. Do not purchase a vehicle from this dealership. They are not honest and not kind. So it has been 5 months since Not at Volkswagen of West Islip. Do not purchase a vehicle from this dealership. They are not honest and not kind. So it has been 5 months since I have bought my Jeep from Volkswagen and if I could do it again, I would never do it. I have yet to receive my key fob that I should have gotten before I drove the car off the lot. I do not have a key to enter my vehicle and any time I ask for it, my request has been ignored. I already need new tires, (which the car could have used before I bought it) and the oil change that I was promised would be paid for has been paid for by me, out of pocket. When I first arrived at VW, I was brought into the office and told I was VIP. What a crock of...I do not, and have never felt like VIP. The thing is, I should have known better than when I first came in and the car that they had listed wasn't on their lot, but I stayed anyway. It only got worse from there. The salesperson who I dealt with, let's calle him David, said all the right things, but it was all xx. After I purchased the vehicle and driving off the lot, the car would not go into drive not once but multiple times and I was almost stranded at work at midnight on the night that I drove the car off the lot. The sales team was less than responsive (thank goodness for their service reps). It stayed in service for a week and while I was grateful for a loaner car, this was not the car I came in to purchase. David also let me know that since I wasn't able to negotiate the price of the vehicle that he would pay for my oil changes. And then, instead of actually following through on this, he does not respond and then gaslights me into thinking I am wrong for asking what I paid for. Save your time and your money and go somewhere that does not treat their customers like absolute garbage. I would like my key fab for my car and do not feel as if I should have to drive to the dealership to get it. I would also like my oil changes paid for as promised, but that does not look like its going to happen either. I have never met people with less integrity than the salespeople of Volkswagen. Go elsewhere. Go anywhere else More

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My husband and I have never looked forward to the car buying process and always enter into it with guarded skepticism and a bit of anxiety. However, my heart was set on a specific Atlas on their lot and buying process and always enter into it with guarded skepticism and a bit of anxiety. However, my heart was set on a specific Atlas on their lot and a coworker mentioned what a great dealership they are so we decided to take the trip. We could not have been more pleasantly surprised. We worked with David who greeted us warmly as soon as we walked in. He had such a friendly and positive energy. He walked us through the many features of the vehicle and gave us plenty of room to test drive it and discuss amongst ourselves. He was fair, straightforward, patient and honest with us throughout the entire process and we never felt like we were being worked or tricked into something that we didn’t want. David is, by far, the best we’ve ever worked with and Jonathan in finance was fantastic to work with as well! We would most definitely recommend VW of West Islip to others in the future. More

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David Fyffe was very patient and helpful with assisting me on purchasing my new vehicle. me on purchasing my new vehicle. More

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David Fyffe was AMAZING! I came into the dealership convinced I wouldn’t be able to get a vehicle to meet my needs due to some unexpected life experiences. However, I couldn’ I came into the dealership convinced I wouldn’t be able to get a vehicle to meet my needs due to some unexpected life experiences. However, I couldn’t have been more incorrect! David was compassionate, patient, and knowledgeable! He addressed all of my worries, concerns, and gave me a positive perspective to look at the current circumstances. Ultimately, he and the team were able to get me into the car my heart desired; making a way where I saw none. Not to mention he was so kind to my son who can be a handful at times! I highly recommend him and the team. When you visit, ask for him by name! 👏👏👏 More

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Me and my boyfriend got the car thinking we couldn't get one and David Fyffe and the finance team was amazing and got it done one and David Fyffe and the finance team was amazing and got it done More

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I had an amazing experience working with David Fyffe at Volkswagen of West Islip. From the moment I walked in, they were professional, knowledgeable, and genuinely focused on finding the right car for me. Volkswagen of West Islip. From the moment I walked in, they were professional, knowledgeable, and genuinely focused on finding the right car for me. They took the time to understand my needs, answered all my questions with patience, and never made me feel pressured. The entire process was smooth and hassle-free, and I drove away feeling confident in my purchase. If you’re looking for a trustworthy and helpful salesperson, I highly recommend David Fyffe ! More

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