David Chilovich | Page 4

Very professional, courteous, patient, and knowledgeable staff. They listen to their customers to try to meet their expectations. Appropriately aggressive to sell without being overbearing and obnoxious. staff. They listen to their customers to try to meet their expectations. Appropriately aggressive to sell without being overbearing and obnoxious. Very timely responses to texts and phone calls. More

by Dar Verified Customer Verified Customer

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Our salesman DAVID did an excellent working with us with our 2nd LEXUS purchase! GREAT JOB! our 2nd LEXUS purchase! GREAT JOB! More

by JAG Verified Customer Verified Customer

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Good honest hard working people, I got a great deal, I would definitely make sure to ask for David. would definitely make sure to ask for David. More

by visalusmp Verified Customer Verified Customer

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Much improved attitude toward customers since ownership change. One issue re Lexus dealership in Sarasota. The interest rate you found me outside Toyota Finance,istoo high. Time is of essence, to me, an change. One issue re Lexus dealership in Sarasota. The interest rate you found me outside Toyota Finance,istoo high. Time is of essence, to me, and otherwise this rate would have been a deal breaker. You can do better! More

by sskogstad Verified Customer Verified Customer

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BEWARE! Lexus of Sarasota demonstrated they are NOT interested in customer satisfaction! They did not provide the second key fob with our 2022 BMW X5 despi Lexus of Sarasota demonstrated they are NOT interested in customer satisfaction! They did not provide the second key fob with our 2022 BMW X5 despite several assurances they would. The general manager, Christopher Lima, sent an email and a card with his contact information. He never responded to the 3 phone calls (which went to voicemail) or 3 emails we sent concerning this issue. The last correspondence we received was from our original salesperson who apologized that he could not and would not provide the second key fob. After 19 days of trying we are resigned to obtaining a replacement key fob ourselves, an expense of over $400. We are disappointed that a luxury car dealership would treat their customers in this manner. More

by jjtillie Verified Customer Verified Customer

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We are very happy with our new car. Our sales associate listened to what we wanted in a new car and found the perfect Lexus for us. Our sales associate listened to what we wanted in a new car and found the perfect Lexus for us. More

by davebennitt02 Verified Customer Verified Customer

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David is Very helpful. Customer oriented. Great service. Responsive and available. I like working with David. Customer oriented. Great service. Responsive and available. I like working with David. More

by moheetnagrath Verified Customer Verified Customer

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David was super professional and extremely helpful . He helped us find what we wanted and kept in touch with us until delivery He helped us find what we wanted and kept in touch with us until delivery More

by rexrfowler Verified Customer Verified Customer

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The dealership staff provided great customer service. The building is very well organized and conducent to an easy flow of the purchasing process. David assisted us greatly providing all the information The building is very well organized and conducent to an easy flow of the purchasing process. David assisted us greatly providing all the information we needed to make the decision to purchase the new Lexus. He went beyond our expectations. He even contacted us, several times, after we purchased the vehicle to reiterate his availability for any questions we may have. Jordan was also excellent assisting us with the financing and providing information about the extended guarantees. Great dealership! More

by Lettynazariobraddock Verified Customer Verified Customer

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Lexus's professionalism is only exceeded by John Taylor's knowledge, patience, and genuine caring for his customers. knowledge, patience, and genuine caring for his customers. More

by ggigs24 Verified Customer Verified Customer

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