David Campbell

The purchase went smooth. After that, it was all downhill from there. Couldn’t get a straight answer about an aftermarket accessory. After 3 days, finally got an answer and ha After that, it was all downhill from there. Couldn’t get a straight answer about an aftermarket accessory. After 3 days, finally got an answer and had it installed. Car was leaking oil within 2 weeks. Took a week for the part to show up. Then they said it would take a few hours to get it fixed. Now it’s 3 days. I’ve been to several dealers the last 20 yrs and this dealer, by far, is the worst. The service department literally killed the entire pleasant experience during the purchase. If I could take the car back and get my money, I would. Don’t buy from here unless you want headaches and run around. More

by usmcmdpd Verified Customer Verified Customer

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New car in was in the shop within 2 weeks of purchase. . Promised within a few hours and turned into 3 days. Worst service Dept ever! Don't buy here at this dealership! Couldn’t even get a straight answer . Promised within a few hours and turned into 3 days. Worst service Dept ever! Don't buy here at this dealership! Couldn’t even get a straight answer for 3 days after purchase about an accessory. More

by usmcmdpd Verified Customer Verified Customer

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I had a great experience with them the customer service was good and my dealer went beyond expectation very good customer service from him was good and my dealer went beyond expectation very good customer service from him More

by Men in black Verified Customer Verified Customer

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The dealership was perfect and I could not asked for a better salesman than Mr. James Chalmers. better salesman than Mr. James Chalmers. More

by domialex Verified Customer Verified Customer

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My experience was phenomenal. Huge thanks to David and Ryan, for making it a smooth process. Huge thanks to David and Ryan, for making it a smooth process. More

by SACHOY14 Verified Customer Verified Customer

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Never i will back managers not good sales person good but not good managers not fair not helping but not good managers not fair not helping More

by chinoleongonza1979 Verified Customer Verified Customer

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First my pleasant salesman David Campbell, was a pleasure to deal with. He did not hassle me and force me to purchase any additional for my SUV. He was patient, stay in my budget range. I got the perfect to deal with. He did not hassle me and force me to purchase any additional for my SUV. He was patient, stay in my budget range. I got the perfect SUV for me with his help. LADIES if you need a wonderful salesman that will handle you patiently, considerately. will understand your budget and not push you over. Go see David Campbell at Pines Acura. Secondly, I went in for an oil change, not feeling well. Wanted to go back home and not wait for the vehicle. My nice service technician Rayon was trying to get me a ride back home. But in the interim, he had my SUV taken care of so quickly. I ended up waiting just about an hour for completion. That was so much appreciated, being I was with my granddaughter and not feeling well. David saw me in the service waiting area and offered to drop me home too. He got my granddaughter a hamburger, made her relax to wait. The customer service at Pines Acura is "off the chain", the young people say. :-) Even the cashier had a smile for me, when I went to pay, such a pleasant staff. Please keep up the great work Pines Acura. Very satisfied customer More

by LBUCK1 Verified Customer Verified Customer

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The reason for 2 stars was because after discussing about the car for 5 days, I told the dealership to please not waste my time on going over there, to make sure everything was good when I got there, because the car for 5 days, I told the dealership to please not waste my time on going over there, to make sure everything was good when I got there, because I lived two hours away. The manager, told me the car was inspected and everything was in tip top shape. When I got there not only was it not in tip top shape, but the car wouldn’t even crank. Tires were bald, oil was dirty, etc. wasted 8 hours of my Saturday. The reason they got 2 stars and not 1, was because days later everything got fixed and they drove the car to me so that I didn’t have to make the long drive again. At the end, I was happy with the car More

by mcdonaldpeter60 Verified Customer Verified Customer

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Thank you Joe Urteaga for a great experience. I’m going to send everyone I know to Acura of Pembroke Pines. I’m going to send everyone I know to Acura of Pembroke Pines. More

by WISEGEISE Verified Customer Verified Customer

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Thank to everyone for helping us to get a car for my grandson thank you again grandson thank you again More

by SHARONBLAKE27 Verified Customer Verified Customer

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