David Barrera
David Barrera at Reliable Nissan

David Barrera

Service Advisor

Reliable Nissan

9951 Coors Boulevard Northwest
Albuquerque, NM 87114

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4.6
131 Reviews
4.6

131 Reviews

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131 Reviews of David Barrera

October 31, 2025

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Employee Rating

Easy check in and service was completed when promised It was nice to see families being served as well. More

by Catcorlew
Recommend Dealer
Yes

Other Employees Tagged: David Barrera

October 31, 2025

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From the beginning it was horrible communication, horrible Follow up, lack of clarity about the whole process. I kept getting stuck between Nissan NA and the dealership and I know this repair fell un More

by JESPIN577
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Recommend Dealer
No

October 30, 2025

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David is a good guy. But, the dealership sold me a brand new 2025 Nissan Versa with 2 bad back tires. From day 1 I had to fill the left rear tire every morning. Right More

by HISPANICPATRIOT115
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Recommend Dealer
Yes

October 30, 2025

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They did a great job on my oil change, they were very quick and efficient. More

by NO27
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Recommend Dealer
Yes

October 29, 2025

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Ok for now it cost a lot of money from me so now I have no money. More

by CHRISRSERRANO
Recommend Dealer
Yes

October 22, 2025

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Oil change was done quickly. Just a few recommendations 1 being brakes, as they are still pretty good stayed from my mechanic. More

by lainie.silva612
Service Price Transparency
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Recommend Dealer
Yes
Oct 27, 2025

Reliable Nissan responded

We are pleased to hear that your oil change service was completed efficiently. Your satisfaction with the quick turnaround time means a great deal to us at Reliable Nissan.

October 20, 2025

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Ramon was very helpful, kind, prompt and he made sure I was taken care of when I waited for the vehicle to be finished being service. Great Guy!!! More

by wedabaca1
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Recommend Dealer
Yes
Oct 24, 2025

Reliable Nissan responded

Your positive experience means so much to us. We're thrilled to hear that our team member provided you with such helpful and kind service during your visit. It's wonderful to know that he was prompt in addressing your needs and ensured you were comfortable while waiting for your vehicle service to be completed. We truly appreciate you taking the time to recognize the exceptional care you received. Your feedback motivates us to continue delivering the quality service that our customers deserve.

October 18, 2025

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Very nice people I think after one and half hours they should let you how far along they are with the vehicle I was there for two hours I had to go ask they forgot about me More

by vincevalverde49
Recommend Dealer
Yes

Other Employees Tagged: David Barrera

Oct 23, 2025

Reliable Nissan responded

Your feedback is incredibly valuable to us. We appreciate you taking the time to share your experience and are glad you found our team to be nice people. We recognize that keeping customers informed throughout the process is essential, and we will work on ensuring our team provides regular updates during extended visits. Thank you for bringing this to our attention while also acknowledging the positive aspects of your visit.

October 16, 2025

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The have great customer service also Fast , efficient , reliable service mechanic was great at communicating More

by zayralizeth66
Service Price Transparency
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Recommend Dealer
Yes
Oct 22, 2025

Reliable Nissan responded

We are delighted to hear about your positive experience with our team. Your recognition of our excellent customer service means so much to us. We take pride in providing fast and efficient service while maintaining our commitment to reliability. It's wonderful to know that our mechanic effectively communicated with you throughout the process. At Reliable Nissan, we strive to deliver exceptional service every time, and your feedback confirms we're meeting that goal. Thank you for choosing us and for taking the time to share your experience.

October 15, 2025

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Employee Rating

I was ignored when I got out of my car in the service bay. Some guy was too busy on his computer to help me. After a good 7 minutes he didn’t look at me but said “if you want help you should go in there” More

by PARKERSARAH720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nick Anaya, Dylan Iuculano

Oct 17, 2025

Reliable Nissan responded

What you described—being left waiting without acknowledgment and receiving dismissive communication from our staff—is not reflective of the level of professionalism and care we strive to provide every customer. We’re truly sorry that you felt ignored and that it took so long before anyone offered assistance. We appreciate you recognizing our service manager for stepping in to help, and we understand how challenging it can be when our team is busy. Still, there’s no excuse for the lack of attention you received earlier in your visit. Our Service Director, Manny Garcia, would like the opportunity to personally discuss this with you and make things right. Please reach out to him directly at Mgarcia01@vtaig.com.

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