David Anderson | Page 6

David Anderson was very professional and courteous. Explained the process and what the technician was doing. Explained the process and what the technician was doing. More

by jkjoiner113 Verified Customer Verified Customer

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Jose Zendejas was an excellent certified pre-owned vehicle Sales Specialist and understood my needs for my next vehicle and was able to provide a great price on my new used vehicle. vehicle Sales Specialist and understood my needs for my next vehicle and was able to provide a great price on my new used vehicle. More

by timhinds7870 Verified Customer Verified Customer

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Great service in beginning and car work but pick up was delayed for over 1/2 hr. delayed for over 1/2 hr. More

by pscissons8 Verified Customer Verified Customer

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Thanks for the great deal on a car. I appreciate the quick and easy service. I appreciate the quick and easy service. More

by TARA4120 Verified Customer Verified Customer

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I have been coming to Jessup for regular maintenance and always receive nice service but this visit was exceptional. I had to tow my Yukon to the dealership on a Saturday afternoon. and immediately David wa always receive nice service but this visit was exceptional. I had to tow my Yukon to the dealership on a Saturday afternoon. and immediately David was outside helping us get the car parked and getting a diagnostic. He assured me what ever the problem was they would fix it. He checked my manufacturer warranty and told me the warranty was still in effect. He also looked up my pre paid service and told me I still had an oil change. He said he would reach out to me that Monday to tell me what was wrong. Monday came and David called me to tell me my car needed a new engine, that the warranty covered it, they had already ordered the parts and that it would take about a week for the parts to come and a few days to put it all in. When I asked for a rental without hesitation David got me an uber to Hertz and Hertz took good care of me. David was quick to respond via text or phone call during the process. And as promised my car was ready in short of two weeks. The entire process was smooth and I’m so glad David was my supervisor through it all. He really gave me the most excellent service I’ve had thus far. Friendly, understanding and informative, I will be requesting him every time I come to Jessup. More

by tammy.otarodi Verified Customer Verified Customer

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He was very pleasant to work with and to ensure that the tech would have answers to the problem and solutions tech would have answers to the problem and solutions More

by MONA47760 Verified Customer Verified Customer

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My experience with getting the first oil change, recall work and rotating tires was five star. Plus they washed the truck. work and rotating tires was five star. Plus they washed the truck. More

by dkstafford52 Verified Customer Verified Customer

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Jessup does Not care about the customers & does not give good customer service. I gave my business to someone else who actually took the time to listen to my concerns and help me good customer service. I gave my business to someone else who actually took the time to listen to my concerns and help me More

by Accolangelo Verified Customer Verified Customer

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Easy to arrange service appointment, immediate attention when I arrived and service completed in the amount of time I expected. when I arrived and service completed in the amount of time I expected. More

by rdoddinca Verified Customer Verified Customer

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Thankful the team worked overtime to finish work on my car in time when I needed it back car in time when I needed it back More

by coastermo Verified Customer Verified Customer

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