Darryl Williams Jr

Bought a used truck and I felt there was something wrong with the brakes. They replaced rear rotors and pads and cleaned front brakes without any hassle at all. Lindsay kept me informed of the progress I with the brakes. They replaced rear rotors and pads and cleaned front brakes without any hassle at all. Lindsay kept me informed of the progress I also need to add about my sales experience: I was in a lease that was going to expire in a few months. I decided that I no longer wanted to lease and was looking for a good used truck. I found a certified F-150 at Spitzer Ford in the Falls. I was able to get out of my lease early. Patrick made the whole process flawless! He worked out a fair deal and guided me through the lease termination process. He even contacted lease company and set up to have the leased truck to be picked up at Spitzer. Great guy with great integrity - easy to deal with! The salesman, Darryl Williams was a great guy. He was very nice and very helpful. Darryl went out of his way to make sure I was satisfied with everything. I stopped in the store to look at a used lariat that I saw on Autotrader (I was actually on my way to another dealer to buy a truck I had already looked at). I looked at it but wanted to see it cleaned a little better. I told Darryl that I would like to see it cleaner and if he could get that done, I will come back and take another look. Well, he got it cleaned up and I came back and bought it. Darryl told me to contact him if I have any questions or need help with anything. I found him to be true to his word. I used that offer a few times :). Thanks Patrick and Darryl for the 5 star service! More

by RWKHARLEY Verified Customer Verified Customer

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