Darran Berg | Page 6

Great staff. Great service. Fast to get in for a service. Service is done fast on vehicles. They use top of line products for your vehicle. Great service. Fast to get in for a service. Service is done fast on vehicles. They use top of line products for your vehicle. More

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Never deal with these guys again they’re lazy they try to scam you I brought a vehicle in and they have been nothing but giving me a hard time and there’s nothing wrong with it and they’re trying to tell me scam you I brought a vehicle in and they have been nothing but giving me a hard time and there’s nothing wrong with it and they’re trying to tell me I need a new engine and as well as that they were also getting into my personal business as well and using that as leverage I also planned a week in advance to get an axle seal done that they did and failed so I had to be booked in again to get it refixed but instead of fixing it they just parked out in their parking lot and gave me a hard time didn’t do the main job that it was booked in advance for and the service guy Tony I do not appreciate his ignorance it has been nothing but xxxx I have had about five different vehicles I’ve had over the course of 10 years with dealerships and I’m done with scammers and cheaters not only that I have a lot of people that I know between the company I work for and the groups that I am in and a lot of people have seed what they’ve put me through and see with their own eyes my vehicle and the issues. Here’s a little update I do not take it very nicely the fact that they are using bribery for me to take down this review in order to get work done on my vehicle that is ridiculous and I will make sure that Grand Prairie Chrysler is held accountable for this thanks in advance. More

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Will and his team strive that you drive out with a vehicle from GPC. Used or New, call or visit GPC we couldnt be happier with a car dealership. Thanks Will! vehicle from GPC. Used or New, call or visit GPC we couldnt be happier with a car dealership. Thanks Will! More

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Excellent customer service, great atmosphere. Really nailed what I wanted with a good deal. Merry Christmas. nailed what I wanted with a good deal. Merry Christmas. More

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Top notch service. Excellent people made me feel like family . Love these people thanks again family . Love these people thanks again More

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Excellent people , service, satisfaction, friendly staff. I have bought numerous vehicles from GP Chrysler over the last 10 years and Never a problem at all. One of the best around. I have bought numerous vehicles from GP Chrysler over the last 10 years and Never a problem at all. One of the best around. More

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If I could rate GP Chrysler in the negatives I would, I fell they lack customer service skills and will sabotage your vehicle to make a buck fell they lack customer service skills and will sabotage your vehicle to make a buck More

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Purchase of 2012 GMC. Had some service done to my truck power steering pump and park brake needed looking after and he stepped up and took one for the team. Had some service done to my truck power steering pump and park brake needed looking after and he stepped up and took one for the team. More

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Very poor customer service the service depar Just have to say first of all I love my salesman Dale. Such a great guy and I would definitely buy from him again but unfortunately it looks like I wi Just have to say first of all I love my salesman Dale. Such a great guy and I would definitely buy from him again but unfortunately it looks like I will not be doing business with this dealership anymore. Since I got my truck which is still under factory warranty for another year and a half plus I bought 5-year gold package warranty. And in the first two or three months I've spent more I'm fixing small things then I have in payments on the actual truck. Twice I went into the dealership and they didn't even have the parts to fix my truck. Said they cannot order them. Their words not mine. Last time I was in they had to replace an air conditioner part which was quite expensive and when I got the truck back my bumper was covered in antifreeze. And for about 2 days my air conditioning smells like a wet dog. Also they charge me to check my heated and air conditioning seats which only seem to work whenever they feel like it. But according to dodge their well within spec. They did not charge me the first time. But they charged me the second time even though my service advisor told me it was under warranty and if it's an intermittent problem to have it checked every time I come in as it's under warranty and I will not be charged. They gave me some lame excuse and offered me a free truck wash to solve my problems. I thought I would do better than that then make sure I advertise all over social media and make sure they never get another nickel from me again. I'm hoping that they want to resolve this but it's been about a week and a half or so and I had to email them three times just to get a response from them More

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Bad service Took my jeep in as it started to over heat in a snow storm. It sat there until I was informed it wasn't going to get into the shop to get looked at. Took my jeep in as it started to over heat in a snow storm. It sat there until I was informed it wasn't going to get into the shop to get looked at. Very unhappy & will not be taking there again. More

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